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Process Manager Jobs in Dimondale, MI (NOW HIRING)

HMG America

Incident Manger

Jackson, MI · On-site

Jackson, MI Duration : Full-Time (Perm.) Conduct trainings on Incident Management process and Tool within the Steady State Operations staff to insure that they understand their respective ...

Dart Container

Associate Process Engineer

Mason, MI · On-site

Associate Process Engineer (12-Month Temporary Assignment with Potential for Full-Time Hire) Mason ... Manage testing activities, including physical and wet chemistry evaluations * Arrange, track, and ...

Dart Container

Associate Process Engineer

Mason, MI · On-site

Associate Process Engineer (12-Month Temporary Assignment with Potential for Full-Time Hire) Mason ... Manage testing activities, including physical and wet chemistry evaluations * Arrange, track, and ...

Dart Container

Associate Process Engineer

Mason, MI · On-site

Associate Process Engineer (12-Month Temporary Assignment with Potential for Full-Time Hire) Mason ... Manage testing activities, including physical and wet chemistry evaluations * Arrange, track, and ...

fng

Paint Process Technician (Kitchen)

Ionia, MI · On-site

$16.25 - $21.75/hr

Department Paint Reports to Paint Manager Key Areas of Responsibility & Accountability * Maintain ... Work with Paint Supervisor and Process Engineer on process and engineering changes. * Participate ...

fng

Paint Process Technician (Kitchen)

Ionia, MI · On-site

$16.25 - $21.75/hr

Department Paint Reports to Paint Manager Key Areas of Responsibility & Accountability * Maintain ... Work with Paint Supervisor and Process Engineer on process and engineering changes. * Participate ...

fng

Paint Process Technician (Kitchen)

Ionia, MI

$16.25 - $21.75/hr

Department Paint Reports to Paint Manager Key Areas of Responsibility & Accountability * Maintain ... Work with Paint Supervisor and Process Engineer on process and engineering changes. * Participate ...

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Process Manager information

See Dimondale, MI salary details

$36.1K

$108.1K

$176.9K

How much do process manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for process manager in Dimondale, MI is $108,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $137,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

More about Process Manager jobs
What cities near Dimondale, MI are hiring for Process Manager jobs? Cities near Dimondale, MI with the most Process Manager job openings:
Process Manager jobs near you

Incident Manger

HMG America

Jackson, MI • On-site

Full-time

Re-posted 10 days ago

Job description

Job Title : Incident Manger Location : Jackson, MI Duration : Full-Time (Perm.) Job Description: Conduct trainings on Incident Management process and Tool within the Steady State Operations staff to insure that they understand their respective responsibilities Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process Manage Incident Management 'Process Set-up data' in the Service Management Tools - this includes SLAs, OLAs, Notifications, automatic escalations, user feedback surveys etc. Changing needs of the process in the organization and the process data in the tool need to be aligned on an ongoing basis. Rarely does it happen that the Incident Manager raises an RFC on the Service Management Tool to make changes in the tool data to add/modify/improve the way the tool should support the changing needs of the Process

Provide adequate means for efficient handling of Critical Incidents, example: IVR updates, Operations Bridge, Contact lists, 'War Room' etc Work with the Event Management Process owner to optimize the interfaces between Event Management and Incident Management process and tools. Help the Event Management Process to mature by providing inputs on : False positives because of which Incident tickets were opened wrongly Incidents which the Event Management process and tools missed and should be included in the purview of Event Management going forward Continually improve the alignment of Incident Priorities by improving communication with those responsible for planning and managing service availability management and improvement initiatives (rarely do we find a named Availability Manager in the organizations - Normally this is a reactive, distributed responsibility across various tracks) Guide and enforce that the Incident Managers to recognize situations where they should open Problem Tickets Periodically audit Incident records and coach the Incident Management staff to Insure that 'ticket hops' are reduced to the minimum Avoid possible misuse of 'Pending' status by resolving groups Enforce the use of available knowledgebase, Configuration Management Database and Known Error Database for quicker resolution of Incidents Quality of updates being made into the Incident Records Devise, measure, report, monitor and improve the internally designed KPIs to improve the efficiency of Incident Management process. Example: Ticket hops, Incidents per staff, Incidents resolved using KB etc.

Detect Incidents that were solved but not logged. These will always exist, irrespective of the maturity of an organization. VIP Incidents are a classic example.

Even if VIPs don't log their own Incidents, the IT staff should log them on behalf of the VIPs. Policy makers themselves are, most conveniently, the policy breakers. Explore the opportunities for using 'self-help' tools in the interest of process efficiency.

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