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Process Manager Jobs in Cleveland, OH (NOW HIRING)

Piping Rock

Process Engineer

Aurora, OH · On-site

$78K - $108K/yr

Or Associates degree in a technical field. * 7+ years of project/ process management experience in a manufacturing, or packaging environment. Preferred Skills: * Six Sigma or Lean certification.

3B Staffing LLC

Senior Process Engineer

Cleveland, OH · On-site

$100.70K - $130.20K/yr

... process management / end-to-end experience and process design inclusive of tool utilization and documentation Analytical problem-solving; comfort with ambiguity and complex environments Strong ...

ITW Car Care

Process & Quality Engineer

Solon, OH

$80K - $85K/yr

Manage/Operate process equipment. * Backup and support others operational roles * Additional duties as assigned QUALIFICATIONS * Bachelor's Degree in Engineering, technology, or related area.

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$32.9K

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$161.2K

How much do process manager jobs pay per year?

As of May 28, 2026, the average yearly pay for process manager in Cleveland, OH is $98,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $125,400.00 per year, depending on experience, location, and employer.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

More about Process Manager jobs
What are the most commonly searched types of Process jobs in Cleveland, OH? The most popular types of Process jobs in Cleveland, OH are:
What job categories do people searching Process Manager jobs in Cleveland, OH look for? The top searched job categories for Process Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Process Manager jobs? Cities near Cleveland, OH with the most Process Manager job openings:
Process Manager jobs near you
Infographic showing various Process Manager job openings in Cleveland, OH as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $98,513 per year, or $47.4 per hour.
SAP Business Process Manager - Sales & Distribution

SAP Business Process Manager - Sales & Distribution

Parker

Cleveland, OH • On-site

Other

Posted 9 days ago

Parker Hannifin rating

8.3

Company rating: 8.3 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

62nd of 511 rated manufacturers

Job description

Position Summary

Position Summary:

The SAP Business Process Manger - Sales & Distribution leads system design requirements for the Sales and Distribution workstream within SAP by developing standardized processes and related training requirements to ensure consistency across enterprise-wide SAP deployments.

Scope/Supervision and Interaction:

____ Has Direct Reports    __X__ Does Not Have Direct Reports
This role is responsible for the creation, maintenance, and revision control of Sales & Distribution business process documentation, as well as the development of training materials that support effective user adoption and process compliance. 

Essential Functions:

  • Lead the SD workstream technical team in developing standardized SD processes across the organization.
  • Leverage experience, user validation, and testing to ensure processes meet operational requirements.
  • Manage ServiceNow incidents and ADO bugs to ensure timely action, resolution, and closure.
    • Review issues to identify root causes and lead the development of change requests as needed
  • Manage ServiceNow RITMs and ADO change requests to ensure configuration and development align with desired business process solutions across the enterprise
    • Develop key design decisions and obtain required approval
    • Establish technical support priorities and align schedules accordingly
    • Ensure all testing activities meet defined design requirements
    • Own documentation, revision control, communication and training of changes affecting the user community.
  • Maintain all SD business process documentation, including revision control.
  • Lead SD training requirements for deployments and ensure effective training materials are available for new users at existing sites.
  • Facilitate and actively participate in both virtual and in-person workshops.
  • Play a key role in sales and customer service assessments and back-office processes, including order management, pricing, returns/credits, global trade, logistics, and invoicing, in partnership with Corporate IT.
  • Ensure alignment with SAP ERP strategy, maintain a strong understanding of SAP functionality, and demonstrate fluency across parallel systems throughout the project lifecycle.
  • Influence peers and executives across organizational boundaries to drive global strategic initiatives and process changes that support implementation efficiency.
  • Plan and design the systems and processes needed to achieve Parker Win Strategy objectives, including global dashboards and reporting tools.
  • Engage and communicate proactively with regional customer service leaders, pricing managers, and key stakeholders to address changing business requirements and lead change initiatives to successful, on-time, and on-budget completion.
  • Identify additional improvement opportunities in sales and customer service, and lead the development, presentation, and adoption of supporting business cases.

Qualifications:

  • Minimum four-year technical or business degree
  • 5+year's commercial experience (customer service, sales, pricing, product sales management)
  • Industrial Manufacturing environment preferred
  • SAP ECC/S4 Hana experience or SAP implementation experience is a plus
  • Strong change -management and conflict resolution
  • Exceptional communication and interpersonal skills with ability to present and explain technical information to various audiences.
  • Experience leading cross functional project team
  • Ability to travel 25%+ on annual basis with increased travel required during certain months or quarters

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Employment Type: Regular

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