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Process Manager Jobs in Massachusetts (NOW HIRING)

Clean Harbors

Process Improvement Manager

Norwell, MA · On-site

$159K/yr

Clean Harbors/Safety-Kleen is seeking a talented and dedicated Manager of Process Improvement to join our BPS Routing & Service Delivery team. Responsible for owning and executing some of the most ...

Rockland Trust

Account Processing Manager

Plymouth, MA · On-site

Process correspondence on a daily basis. Compliance, Risk & Regulatory Management * Ensure full compliance with all federal and state banking regulations. * Oversee processing of IRS C-Notices, B ...

Corin Group

Process Engineer

Raynham, MA · On-site

$85K - $95K/yr

Creating, trialing and rolling out processes to production. • Drive the implementation of new and optimized processes to ensure robust and repeatable operational improvements. • Manage product ...

coringroup

Process Engineer

Raynham, MA

$85K - $95K/yr

Creating, trialing and rolling out processes to production. • Drive the implementation of new and optimized processes to ensure robust and repeatable operational improvements. • Manage product ...

Unicon Pharma Inc.

Process Analyst

Waltham, MA · On-site

$55 - $61/hr

Lead process implementation activities--including training materials, communications and change management in partnership with key stakeholders and process owners Monitor process performance and ...

JS Consulting

Process Analyst

Boston, MA · On-site

Job Title- Process Analyst Project Location - Quincy/Boston, MA onsite Duration- Fulltime Visa- USC ... An exceptional understanding of standards-based program management and business analysis practices ...

Amylyx Pharmaceuticals

Process Engineer

Cambridge, MA · On-site

The Opportunity The Process Engineer, Drug Product, will provide technical and GMP support for ... Prepare and present quarterly CPV summaries and technical assessments for internal management ...

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Process Manager information

See Massachusetts salary details

$37.1K

$111.1K

$181.8K

How much do process manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for process manager in Massachusetts is $111,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $141,400.00 per year, depending on experience, location, and employer.

What is the role of a process manager?

A process manager is responsible for analyzing, designing, implementing, and improving business processes to increase efficiency and effectiveness. They often use tools like flowcharts and process mapping, and require strong analytical and communication skills to coordinate teams and ensure process compliance.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What jobs in the US pay 300,000 a year?

For a Process Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or specialized industries such as manufacturing, technology, or finance. Achieving this level often requires extensive experience, advanced certifications, and strong leadership skills. High-paying process management roles may also involve overseeing multiple teams or strategic initiatives.

What job makes $10,000 a month without a degree?

A Process Manager can potentially earn $10,000 or more per month through experience and performance, especially in industries like manufacturing, logistics, or operations management. Success in this role often depends on strong organizational skills, industry knowledge, and sometimes certifications, rather than formal degrees.

What do process managers do?

Process managers oversee and improve business processes to increase efficiency and effectiveness. They analyze workflows, implement process improvements, and often use tools like flowcharts or process mapping software to optimize operations and ensure compliance with standards.
More about Process Manager jobs
What are the most commonly searched types of Process jobs in Massachusetts? The most popular types of Process jobs in Massachusetts are:
What are popular job titles related to Process Manager jobs in Massachusetts? For Process Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Process Manager jobs in Massachusetts look for? The top searched job categories for Process Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Process Manager jobs? Cities in Massachusetts with the most Process Manager job openings:
Process Manager jobs near you
Process Improvement Manager

Process Improvement Manager

Clean Harbors

Norwell, MA • On-site

$159K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Clean Harbors rating

6.6

Company rating: 6.6 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

39th of 71 rated recycling and waste

Job description

Job Description
Clean Harbors/Safety-Kleen is seeking a talented and dedicated Manager of Process Improvement to join our BPS Routing & Service Delivery team. Responsible for owning and executing some of the most operationally complex functions within our centralized routing department, including department program management, large account implementations, Route territory optimization, and routing process improvement. This is a high-impact individual contributor role that works across departments and directly supports field operations and executive stakeholders.
Why work for Clean Harbors?
  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments
  • Opportunities for growth and development for all the stages of your career

Responsibilities
  • Develop SOPs, task-based workflows, and process documentation to operate in all extensions of the Central Route Group.
  • Develop and maintain routing process training for central route planners and service delivery managers, owning onboarding and ongoing education as practices evolve.
  • Serve as operational lead for all large account implementations and de-implementations, managing cross-departmental discovery, Route capacity planning, order and routing setup, field communication, and daily tracking.
  • Own Route territory design and optimization across the division, proactively adjusting for brand overlap, new and lost business, driver fluctuations, and specialty truck requirements.
  • Lead process improvement initiatives for routing and service delivery, identifying gaps in current practices and driving adoption of best practices across route planners and service delivery managers.
  • Own the UMO3 program end-to-end (Premier Oil Collection), managing setup, execution, and ongoing process gap resolution to keep the program running reliably at scale.
  • Manage the Castrol More Circular program, ensuring operational alignment and program compliance across relevant business units.

Qualifications
  • Experience in routing, logistics, or transportation operations; familiarity with route planning concepts and service delivery workflows strongly preferred.
  • Strong project management skills with the ability to run multiple complex initiatives simultaneously from discovery through completion.
  • Ability to work cross-functionally with field operations, sales, and IT stakeholders and communicate clearly at all levels.
  • Experience building and documenting SOPs and process workflows, particularly for offshore or remote operational teams.
  • Analytical mindset with the ability to use data to identify territory inefficiencies, capacity gaps, and process improvement opportunities.
  • Self-directed with strong organizational skills and attention to detail; comfortable owning functional areas without direct reports.
  • Strong communication and facilitation skills; able to present to and influence both operational teams and senior leadership.

Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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About Clean Harbors

Sourced by ZipRecruiter

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Norwell, MA, US

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