Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with ... The Professional Services Operations and Process Manager is an operational and analytical leader ...
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with ... The Professional Services Operations and Process Manager is an operational and analytical leader ...
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with ... The Professional Services Operations and Process Manager is an operational and analytical leader ...
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Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with ... The Professional Services Operations and Process Manager is an operational and analytical leader ...
... processes. * Develop and optimize data pipelines, automate workflows, and enable seamless ... Independent person able to manage self and activities within a schedule * Able to facilitate ...
... processes. * Develop and optimize data pipelines, automate workflows, and enable seamless ... Independent person able to manage self and activities within a schedule * Able to facilitate ...
Expert knowledge and skills in process integration. * Strong organizational skills and attention to detail. * Excellent time management skills with the proven ability to meet deadlines. * Ability to ...
Expert knowledge and skills in process integration. * Strong organizational skills and attention to detail. * Excellent time management skills with the proven ability to meet deadlines. * Ability to ...
Integration Analyst Intern
Ogden, UT · On-site
... processes. * Develop and optimize data pipelines, automate workflows, and enable seamless ... Independent person able to manage self and activities within a schedule * Able to facilitate ...
Integration Analyst Intern
Ogden, UT · On-site
... processes. * Develop and optimize data pipelines, automate workflows, and enable seamless ... Independent person able to manage self and activities within a schedule * Able to facilitate ...
Sr. Cloud Integration Architect
Salt Lake City, UT · On-site
$140K - $195K/yr
Lead iPaas integration delivery (platform-agnostic initially): process design, mapping/transforms ... IAM, OAuth2/OIDC, JWT, secrets management. * Previous iPaaS experience in any major platform (e.g.
Sr. Cloud Integration Architect
Salt Lake City, UT · On-site
$140K - $195K/yr
Lead iPaas integration delivery (platform-agnostic initially): process design, mapping/transforms ... IAM, OAuth2/OIDC, JWT, secrets management. * Previous iPaaS experience in any major platform (e.g.
Reporting to the Engineering Integration Manager, this position operates at the intersection of ... Manage the PM Deliverable Intake Form process by triaging incoming requests, confirming sprint ...
Reporting to the Engineering Integration Manager, this position operates at the intersection of ... Manage the PM Deliverable Intake Form process by triaging incoming requests, confirming sprint ...
Director, M&A IT Integration
Lehi, UT · On-site
Lead and manage end to end execution of new M&A transactions across all of phases of the M&A ... Refine and maintain a repeatable IT process framework and toolset (e.g. playbooks, process flows ...
Director, M&A IT Integration
Lehi, UT · On-site
Lead and manage end to end execution of new M&A transactions across all of phases of the M&A ... Refine and maintain a repeatable IT process framework and toolset (e.g. playbooks, process flows ...
UAS Software & Integration Engineer
$95K - $128K/yr
... process standards * Evaluate and integrate emerging technologies across autonomy, sensing, and communications Product Requirements & Technical Documentation: * Develop and manage PRDs and ICDs
New
UAS Software & Integration Engineer
$95K - $128K/yr
... process standards * Evaluate and integrate emerging technologies across autonomy, sensing, and communications Product Requirements & Technical Documentation: * Develop and manage PRDs and ICDs
New
Process Engineer
West Jordan, UT · On-site
Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...
Process Engineer
West Jordan, UT · On-site
Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...
Process Engineer
West Jordan, UT · On-site
Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...
Process Engineer
West Jordan, UT · On-site
Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...
Process Engineer
West Jordan, UT · On-site
Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...
Process Engineer
West Jordan, UT · On-site
Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...
... management & validation processes Lead, build and coach the capability of process failures ... Engagement in our Integrated Work SystemsEnsure adherence to plant standards and procedures ...
... management & validation processes Lead, build and coach the capability of process failures ... Engagement in our Integrated Work SystemsEnsure adherence to plant standards and procedures ...
Developandmaintaintest proceduresand test process documents * Perform Root Cause Analysis on ... Manage tools and test equipment to support the production floor * Test Machine Maintenance and ...
Developandmaintaintest proceduresand test process documents * Perform Root Cause Analysis on ... Manage tools and test equipment to support the production floor * Test Machine Maintenance and ...
Software Engineer - Java
$50 - $68.75/hr
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...
Software Engineer - Java
$50 - $68.75/hr
In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ...
... resource management software Enterprise server, storage, and network infrastructure Key ... Clearance and polygraph processing will be completed by the U.S. Government. Factors considered for ...
... resource management software Enterprise server, storage, and network infrastructure Key ... Clearance and polygraph processing will be completed by the U.S. Government. Factors considered for ...
Wet Process Development Engineer
Lehi, UT · On-site
SiGe strained channel and silicided contact integration at 28nm demands wet etch and clean ... manage multiple parallel workstreams under schedule pressure, lead technical discussions with ...
Wet Process Development Engineer
Lehi, UT · On-site
SiGe strained channel and silicided contact integration at 28nm demands wet etch and clean ... manage multiple parallel workstreams under schedule pressure, lead technical discussions with ...
SiGe strained channel and silicided contact integration at 28nm demands wet etch and clean ... manage multiple parallel workstreams under schedule pressure, lead technical discussions with ...
SiGe strained channel and silicided contact integration at 28nm demands wet etch and clean ... manage multiple parallel workstreams under schedule pressure, lead technical discussions with ...
Software Engineer - AI Integration - Midvale, UT
Midvale, UT · Hybrid
$98K - $132K/yr
You will guide testing and configuration management processes, collaborate with cross-functional ... Integrate cloud platforms and microservices architectures into software projects. * Other duties as ...
Software Engineer - AI Integration - Midvale, UT
Midvale, UT · Hybrid
$98K - $132K/yr
You will guide testing and configuration management processes, collaborate with cross-functional ... Integrate cloud platforms and microservices architectures into software projects. * Other duties as ...
Software Engineer - AI Integration - Midvale, UT
Midvale, UT · On-site
$98K - $132K/yr
You will guide testing and configuration management processes, collaborate with cross-functional ... Integrate cloud platforms and microservices architectures into software projects. * Other duties as ...
Software Engineer - AI Integration - Midvale, UT
Midvale, UT · On-site
$98K - $132K/yr
You will guide testing and configuration management processes, collaborate with cross-functional ... Integrate cloud platforms and microservices architectures into software projects. * Other duties as ...
Process Integration Manager information
What are the most common cross-functional collaborations for a Process Integration Manager, and how do they impact daily responsibilities?
What are Process Integration Managers?
What is the difference between Process Integration Manager vs Process Engineer?
| Aspect | Process Integration Manager | Process Engineer |
|---|---|---|
| Credentials | Bachelor's or Master's in Engineering, often with project management certifications | Bachelor's or Master's in Chemical, Mechanical, or Industrial Engineering |
| Work Environment | Oversees multiple projects, collaborates with cross-functional teams, strategic planning | Focuses on designing, analyzing, and optimizing specific processes |
| Industry Usage | Common in manufacturing, chemical, and energy sectors | Widely used across similar industries for process development |
The Process Integration Manager typically oversees multiple process projects, focusing on strategic coordination and integration, while the Process Engineer concentrates on designing and optimizing individual processes. Both roles require engineering backgrounds, but the manager's role is more managerial and strategic, whereas the engineer's role is more technical and hands-on.
What are the key skills and qualifications needed to thrive as a Process Integration Manager, and why are they important?

Full-time
Posted 12 days ago
Job description
Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.
Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
The Professional Services Operations and Process Manager is an operational and analytical leader embedded in Lightspeed's Professional Services organization. This role owns the design, measurement, and continuous improvement of PS processes - with a primary focus on increasing implementation throughput, accelerating time-to-value for customers, and improving overall customer satisfaction. Using structured problem-solving frameworks adapted for SaaS delivery environments, this leader identifies root causes of operational friction and drives cross-functional solutions. The role requires strong project management skills, comfort working with data, and the ability to lead change across teams without direct authority. Works independently under general direction from PS leadership and exercises sound judgment in prioritizing and executing a portfolio of improvement initiatives.
What you'll do:
- Builds a data-driven operational culture within PS by establishing KPIs, tracking implementation performance metrics, and facilitating cross-functional working sessions to surface and address process breakdowns.
- Applies structured problem-solving methods (root cause analysis, process mapping, data analysis) to improve PS workflows, increase implementation throughput, accelerate customer time-to-value, and reduce rework or escalation rates.
- Serves as the PS Ops program manager: owns portfolio planning, project scoping, and execution tracking to deliver improvement initiatives on-time and in alignment with PS team capacity and strategic roadmaps.
- Identify project goals, scope, resources, budget, dependencies, risks and communications needs.
- Identify, escalate, and resolve conflicts.
- Implement large, cross-team, multi-year programs and projects.
- Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies.
- Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and completes a post-implementation review to identify areas of improvement.
- Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.
- Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.
What you should have:
Qualifications:
- 3-5 years of experience in implementation operations, CS operations, or a related role at a SaaS company, with a demonstrable track record of improving delivery processes and business results.
- Demonstrates data driven solutions. Experience defining project success criteria with multiple stakeholders.
- Experience using AI to improve process efficiencies and/or customer satisfaction.
- Strong process improvement and project management skills and experience in a virtual setting.
- Experience working in a SaaS company's Professional Services, Implementation, or Customer Success organization; direct exposure to implementation lifecycle management is strongly preferred.
- Ability to lead through influence and work as a collaborative team member.
- Strong verbal and written communication skills.
- Experience in collaborating across business/product lines and organizational groups.
- Strong ability to manage a portfolio of improvement projects and ability to prioritize based on business requirements.
- Experience leading virtual and in-person process improvement meetings.
- Experience creating process documentation with tools such as Visio, PowerPoint or Lucid Chart.
- Experience creating and delivering presentations to stakeholders about project status or outcomes.
Preferred Qualifications:
- Project Management certification (PMP or equivalent) or demonstrated equivalent experience managing cross-functional programs in a SaaS environment.
- Experience with Salesforce and/or Professional Services Automation tools, such as Certinia.
- Dealership industry or Lightspeed DMS experience.
Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
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