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Process Integration Manager Jobs in Utah (NOW HIRING)

... processes. * Develop and optimize data pipelines, automate workflows, and enable seamless ... Independent person able to manage self and activities within a schedule * Able to facilitate ...

... processes. * Develop and optimize data pipelines, automate workflows, and enable seamless ... Independent person able to manage self and activities within a schedule * Able to facilitate ...

Lead and manage end to end execution of new M&A transactions across all of phases of the M&A ... Refine and maintain a repeatable IT process framework and toolset (e.g. playbooks, process flows ...

Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...

Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...

Direct and coach the change management & validation processes * Lead, build and coach the ... Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures ...

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Process Integration Manager information

What are the most common cross-functional collaborations for a Process Integration Manager, and how do they impact daily responsibilities?

Process Integration Managers frequently collaborate with engineering, manufacturing, quality assurance, and IT teams to streamline workflows and optimize production processes. These interactions often involve coordinating meetings, troubleshooting process bottlenecks, and implementing new technologies or standards across departments. Effective communication and strong project management skills are essential, as the role requires balancing multiple priorities and ensuring alignment among diverse teams. This cross-functional work environment not only enhances daily problem-solving but also offers opportunities to broaden one’s expertise and advance into higher leadership roles.

What are Process Integration Managers?

Process Integration Managers are professionals responsible for coordinating and optimizing business processes across different departments or systems within an organization. Their main goal is to ensure that workflows, technologies, and teams work together seamlessly to improve efficiency, reduce costs, and achieve strategic objectives. They often analyze existing processes, identify areas for improvement, and oversee the implementation of integrated solutions. These managers play a crucial role in bridging gaps between operations, IT, and business units to drive organizational success.

What is the difference between Process Integration Manager vs Process Engineer?

AspectProcess Integration ManagerProcess Engineer
CredentialsBachelor's or Master's in Engineering, often with project management certificationsBachelor's or Master's in Chemical, Mechanical, or Industrial Engineering
Work EnvironmentOversees multiple projects, collaborates with cross-functional teams, strategic planningFocuses on designing, analyzing, and optimizing specific processes
Industry UsageCommon in manufacturing, chemical, and energy sectorsWidely used across similar industries for process development

The Process Integration Manager typically oversees multiple process projects, focusing on strategic coordination and integration, while the Process Engineer concentrates on designing and optimizing individual processes. Both roles require engineering backgrounds, but the manager's role is more managerial and strategic, whereas the engineer's role is more technical and hands-on.

What are the key skills and qualifications needed to thrive as a Process Integration Manager, and why are they important?

To thrive as a Process Integration Manager, you need a solid background in process engineering, project management, and a relevant degree in engineering or a related field. Experience with process mapping tools, ERP systems (such as SAP), and certifications like Six Sigma or PMP are commonly required. Strong analytical thinking, leadership, and excellent communication skills help in aligning cross-functional teams and driving process improvements. These abilities are crucial for ensuring seamless integration of processes, maximizing efficiency, and achieving organizational goals.
What are popular job titles related to Process Integration Manager jobs in Utah? For Process Integration Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Process Integration Manager jobs in Utah look for? The top searched job categories for Process Integration Manager jobs in Utah are:
What cities in Utah are hiring for Process Integration Manager jobs? Cities in Utah with the most Process Integration Manager job openings:
Infographic showing various Process Integration Manager job openings in Utah as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Operations Process Manager

Lightspeed DMS

South Jordan, UT • On-site

Full-time

Posted 12 days ago


Job description

Company Overview:
Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.
Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
The Professional Services Operations and Process Manager is an operational and analytical leader embedded in Lightspeed's Professional Services organization. This role owns the design, measurement, and continuous improvement of PS processes - with a primary focus on increasing implementation throughput, accelerating time-to-value for customers, and improving overall customer satisfaction. Using structured problem-solving frameworks adapted for SaaS delivery environments, this leader identifies root causes of operational friction and drives cross-functional solutions. The role requires strong project management skills, comfort working with data, and the ability to lead change across teams without direct authority. Works independently under general direction from PS leadership and exercises sound judgment in prioritizing and executing a portfolio of improvement initiatives.
What you'll do:
  • Builds a data-driven operational culture within PS by establishing KPIs, tracking implementation performance metrics, and facilitating cross-functional working sessions to surface and address process breakdowns.
  • Applies structured problem-solving methods (root cause analysis, process mapping, data analysis) to improve PS workflows, increase implementation throughput, accelerate customer time-to-value, and reduce rework or escalation rates.
  • Serves as the PS Ops program manager: owns portfolio planning, project scoping, and execution tracking to deliver improvement initiatives on-time and in alignment with PS team capacity and strategic roadmaps.
  • Identify project goals, scope, resources, budget, dependencies, risks and communications needs.
  • Identify, escalate, and resolve conflicts.
  • Implement large, cross-team, multi-year programs and projects.
  • Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies.
  • Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and completes a post-implementation review to identify areas of improvement.
  • Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.
  • Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.

What you should have:
Qualifications:
  • 3-5 years of experience in implementation operations, CS operations, or a related role at a SaaS company, with a demonstrable track record of improving delivery processes and business results.
  • Demonstrates data driven solutions. Experience defining project success criteria with multiple stakeholders.
  • Experience using AI to improve process efficiencies and/or customer satisfaction.
  • Strong process improvement and project management skills and experience in a virtual setting.
  • Experience working in a SaaS company's Professional Services, Implementation, or Customer Success organization; direct exposure to implementation lifecycle management is strongly preferred.
  • Ability to lead through influence and work as a collaborative team member.
  • Strong verbal and written communication skills.
  • Experience in collaborating across business/product lines and organizational groups.
  • Strong ability to manage a portfolio of improvement projects and ability to prioritize based on business requirements.
  • Experience leading virtual and in-person process improvement meetings.
  • Experience creating process documentation with tools such as Visio, PowerPoint or Lucid Chart.
  • Experience creating and delivering presentations to stakeholders about project status or outcomes.

Preferred Qualifications:
  • Project Management certification (PMP or equivalent) or demonstrated equivalent experience managing cross-functional programs in a SaaS environment.
  • Experience with Salesforce and/or Professional Services Automation tools, such as Certinia.
  • Dealership industry or Lightspeed DMS experience.

Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
Ready to apply?
Take the next step in your career-apply today and join a team where your skills will make an impact!