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Process Implementation Manager Jobs in Lehi, UT (NOW HIRING)

Broccoli AI

Implementation Manager

Lehi, UT

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for ... Customize prompt flows and voice logic to match each business's tone, processes, and goals. * Train ...

Weave

Customer Implementation Specialist

Lehi, UT · Hybrid

Develop and manage relationships with customers throughout the implementation process. * Manage a portfolio of customers in various stages of implementation. * Act as the project manager/point ...

HotRun Inc.

Process Manager

Salt Lake City, UT

... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... A deep understanding of mold setups, tool work, and the implementation of manufacturing strategies.

HotRun Inc.

Process Manager

Salt Lake City, UT · On-site

... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... A deep understanding of mold setups, tool work, and the implementation of manufacturing strategies.

Trucordia

Implementation Specialist

Midvale, UT

The ideal candidate is both a strong project manager and a trusted advisor , capable of guiding clients through a structured implementation process while building lasting relationships. Client ...

AboutTime

Implementation Specialist

Payson, UT · On-site

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

The ideal candidate is both a strong project manager and a trusted advisor , capable of guiding clients through a structured implementation process while building lasting relationships. Client ...

Trucordia

Implementation Specialist

Midvale, UT

The ideal candidate is both a strong project manager and a trusted advisor , capable of guiding clients through a structured implementation process while building lasting relationships. Client ...

Kalepa

Implementation Specialist

Salt Lake City, UT · Remote

$105K - $130K/yr

Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease * Continuously improve delivery efficiency through scalable processes, and improved ...

JobNimbus

Implementation Coordinator

Lehi, UT

Facilitate structured kickoff calls that orient customers to the process, introduce the team, and ... Able to manage multiple concurrent projects without losing track of any of them * Proficient in ...

Route

Implementation Engineer

Lehi, UT · On-site

... process notes to ensure continuity and support team-wide knowledge sharing * Develop custom ... Manage and prioritize the implementation queue using Salesforce and Linear * Resolve escalated ...

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All JobsProcess Implementation Manager JobsProcess Implementation Manager Jobs in Lehi, UT

Process Implementation Manager information

See Lehi, UT salary details

$36.6K

$97.2K

$157.7K

How much do process implementation manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for process implementation manager in Lehi, UT is $97,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $113,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Lehi, UT? For Process Implementation Manager jobs in Lehi, UT, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Lehi, UT look for? The top searched job categories for Process Implementation Manager jobs in Lehi, UT are:
What cities near Lehi, UT are hiring for Process Implementation Manager jobs? Cities near Lehi, UT with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you

Implementation Manager

Broccoli AI

Lehi, UT

Full-time

Posted 2 days ago

Job description

About Broccoli
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
About the Role
As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, plumbing, and electrical businesses, making sure every contractor goes live smoothly, sees results fast, and gets real value from day one.
This is a hands-on, high-impact role where you'll work closely with customers, product, and engineering to bring AI into the workflows of some of the fastest-growing service businesses in the country.
Your Core Responsibilities
  • Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
  • Customize prompt flows and voice logic to match each business's tone, processes, and goals.
  • Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
  • Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30-60 days.
  • Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows.
You Might Be a Fit If You
  • Have 3+ years in onboarding, customer success, or technical implementation-ideally at a fast-paced SaaS, automation, or AI company.
  • Are a strong communicator who can make AI and technical concepts simple for non-technical users.
  • Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
  • Thrive in ambiguity and speed-you move fast, solve problems proactively, and help define how we scale.

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