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Process Implementation Manager Jobs in Hopkinton, MA

Doxel

Implementation Operations Specialist

Boston, MA · Remote

$75K - $85K/yr

... process for the organization * Manage multiple concurrent onboardings and customer projects What ... Experience supporting SaaS implementations or customer onboarding * Familiarity with project ...

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Process Implementation Manager information

See Hopkinton, MA salary details

$42.9K

$113.7K

$184.6K

How much do process implementation manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for process implementation manager in Hopkinton, MA is $113,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $132,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What job categories do people searching Process Implementation Manager jobs in Hopkinton, MA look for? The top searched job categories for Process Implementation Manager jobs in Hopkinton, MA are:
What cities near Hopkinton, MA are hiring for Process Implementation Manager jobs? Cities near Hopkinton, MA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you

ERP & CRM Project Implementation Manager

ASCENDING

Boston, MA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Project Implementation Manager (ERP & CRM)

Location: Greater Boston Area (Remote)
Duration: 12 Months Contract (Potential for Extension)
Primary Focus: Salesforce CPQ & NetSuite Modernization

Position Summary

We are seeking a strategic and results-oriented Project Manager / Implementation Manager to lead the end-to-end planning and execution of enterprise-level ERP and CRM initiatives. This role is central to our digital transformation, specifically focusing on the integration and rollout of Salesforce CPQ and NetSuite.

The ideal candidate will be a proactive leader capable of orchestrating complex system migrations, managing cross-functional technical teams, and ensuring high-level stakeholder alignment. You will be responsible for the project lifecycle from initial requirements gathering through post-go-live stabilization, ensuring all deliverables meet rigorous quality and budgetary standards.

Key ResponsibilitiesStrategic Planning & Execution
  • Project Lifecycle Management: Orchestrate the full implementation lifecycle for ERP and CRM workstreams, with specialized oversight of Salesforce CPQ and NetSuite modules.
  • Scope & Governance: Define comprehensive project scopes, success criteria, and governance models in collaboration with executive sponsors and business leads.
  • Roadmap Development: Establish and maintain detailed project schedules, resource allocation models, and budget tracking to ensure milestone achievement.
Technical Oversight & Delivery
  • Implementation Leadership: Guide cross-functional teams through system design, configuration, and customization, ensuring technical solutions align with business objectives.
  • Data & Integration: Oversee critical data migration strategies and system integration tasks, ensuring data integrity and seamless interoperability between platforms.
  • Quality Assurance: Facilitate User Acceptance Testing (UAT), bug tracking, and remediation efforts to guarantee a high-quality production release.
Stakeholder & Change Management
  • Communication Hub: Serve as the primary liaison between business users, technical architects, and third-party consultants/vendors.
  • Risk Mitigation: Proactively identify project bottlenecks and risks, developing robust mitigation strategies to maintain project velocity.
  • Operational Readiness: Lead change management activities, including the development of training materials and knowledge transfer sessions for post-launch support teams.
Required Experience & QualificationsCore Requirements
  • Professional Experience: 5+ years of dedicated project management experience, specifically leading large-scale ERP and CRM implementations.
  • Platform Expertise: Demonstrated success managing high-complexity projects involving Salesforce CPQ and NetSuite.
  • Methodology: Proficiency in Agile, Waterfall, and Hybrid project management frameworks, with hands-on experience using tools such as Jira, Smartsheet, or MS Project.
  • Education: Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field.
Technical & Professional Competencies
  • Business Acumen: Deep understanding of core business processes, including Finance, Sales Operations, Supply Chain, and Revenue Recognition.
  • Communication: Exceptional verbal and written communication skills, with the ability to translate technical complexities for non-technical executive audiences.
  • Leadership: Proven ability to manage distributed/remote teams and coordinate effectively with external vendor resources.
Preferred Qualifications
  • Certifications: PMP, CSM (Certified Scrum Master), or platform-specific certifications (Salesforce/NetSuite).
  • Industry Experience: Prior experience within the Alarms or Security Services industry is highly desirable.
  • Geographic Preference: Candidates based in the Greater Boston area are preferred for occasional onsite strategic sessions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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