ZipRecruiter

Log In

1

Process Implementation Manager Jobs in Chester, PA

next page

Showing results 1-20

People also search for

All JobsProcess Implementation Manager JobsProcess Implementation Manager Jobs in Chester, PA

Process Implementation Manager information

See Chester, PA salary details

$37.6K

$99.9K

$162.1K

How much do process implementation manager jobs pay per year?

As of May 29, 2026, the average yearly pay for process implementation manager in Chester, PA is $99,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $116,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What job categories do people searching Process Implementation Manager jobs in Chester, PA look for? The top searched job categories for Process Implementation Manager jobs in Chester, PA are:
What cities near Chester, PA are hiring for Process Implementation Manager jobs? Cities near Chester, PA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Chester, PA as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $99,860 per year, or $48 per hour.

Payments Implementation Analyst

Customers Bank

Malvern, PA • On-site

Full-time

Posted 18 days ago

Job description

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.

What you'll do:
The Payments Implementation Analyst supports the execution of new payment initiatives and large-scale enhancements across the bank's payment ecosystem, including initiatives aligned to broader organizational efforts. This role is responsible for assisting with the end-to-end implementation lifecycle, including vendor relationships, onboarding, client setup, system configuration, testing, and go-live readiness for new payment capabilities.

This position requires coordinating cross-functional teams, gathering and translating client requirements, and driving projects to completion within defined timelines. The analyst acts as a key point of contact throughout the implementation lifecycle, managing multiple projects simultaneously while identifying risks, escalating issues, and ensuring successful delivery of new

business initiatives.

Key Responsibilities
Implementation Execution & Delivery

  • Support end-to-end implementation of new payment products, clients, and business initiatives
  • Assist with onboarding activities, including requirements gathering, client setup, and system configuration
  • Help map payment workflows, processing rules, and operational procedures
  • Ensure implementations are delivered accurately and aligned with defined requirements
  • Participate in testing activities including UAT, regression testing, and validation of payment flows
  • Document test cases, results, and defects, and support issue resolution
  • Support post-implementation validation and stabilization activities

Cross-Functional Coordination

  • Partner with Product, Technology, Operations, Risk, and business teams to support implementation efforts
  • Coordinate tasks, timelines, and dependencies across multiple stakeholders
  • Communicate progress, risks, and issues to ensure alignment and timely delivery
  • Support onboarding of new partners, integrations, and payment capabilities

Documentation & Process Improvement

  • Maintain implementation documentation, procedures, and onboarding materials
  • Support the development of standardized, repeatable implementation processes
  • Identify opportunities to improve efficiency, reduce errors, and enhance scalability
  • Ensure documentation aligns with audit, risk, and compliance expectations

What do you need?
Required

  • 1-3 years of experience in payments, banking operations, or project support
  • Basic understanding of payment systems and workflows (ACH, wires, RTP, etc.)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and collaboration skills
  • Strong analytical, problem-solving, and communication skills

Preferred

  • Experience with payment platforms (e.g. payment hubs, or similar systems)
  • Familiarity with agile product management methodologies and backlog management
  • Experience working in a regulated financial services environment

Skills & Attributes

  • Ability to coordinate across multiple teams and stakeholders
  • Problem-solving mindset with ability to identify and address issues proactively
  • Detail-oriented with a focus on accuracy and quality
  • Strong communication and collaboration skills
  • Self-motivated, accountable, and committed to operational excellence
  • Adaptability in a fast-paced, evolving environment
  • Team-oriented with a willingness to support broader team needs

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

Apply