Process Implementation Manager Jobs in Chester, PA

About Standard Bots
Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, trusted by organizations ranging from independent machine shops to NASA and Lockheed Martin, and we're moving fast. This role is central to that growth.
Note: This role is based in Philadelphia metro and requires regular travel to customer sites and on-site engagements.
The Role
We're looking for an Implementation Sales Manager to sit at the intersection of sales and technical execution. When our sales team uncovers an opportunity requiring a turn-key integration solution, you step in -- helping define the scope, build the business case, and co-own the close. Once the deal is won, you stay on as the customer's primary point of contact through project completion, managing requirements, timelines, and expectations all the way through Site Acceptance Testing.
You understand both the customer's pain -- production bottlenecks, labor gaps, quality challenges -- and the technical realities of deploying a reliable robotic cell. You're equally comfortable walking a factory floor with an automation engineer and presenting an ROI model to a CFO.
What You'll Do
Integration Opportunity Support
- Partner with regional sales managers to identify and qualify integration-heavy opportunities early in the sales cycle
- Lead technical discovery conversations with customers to understand process requirements, constraints, and success criteria
- Develop scope-of-work documentation, integration proposals, and budgetary estimates in collaboration with the implementation team
Solution Scoping & Proposal Development
- Work with the implementation team to define technically sound, profitable integration solutions
- Build and present compelling turn-key proposals that clearly articulate scope, timeline, and pricing
- Participate in customer site visits and process reviews to validate scope assumptions before deal close
Customer Project Management
- Serve as the primary customer liaison from contract award through Site Acceptance Testing
- Manage and communicate project timelines, milestones, and change orders to both the customer and the internal implementation team
- Coordinate closely with senior automation engineers to ensure tight communication between the engineering team and the customer
- Proactively identify scope creep, timeline risks, and customer satisfaction issues -- then drive resolution
Sales-to-Implementation Handoff
- Ensure clean, well-documented handoffs from the sales process to the implementation team
- Maintain a clear record of customer commitments, scope boundaries, and acceptance criteria throughout the project lifecycle
- Provide voice-of-customer feedback to product and engineering teams to influence roadmap and offering development
What We're Looking For
- 4-8 years in a technical sales, sales engineering, or project management role within industrial automation, robotics, or capital equipment
- Demonstrated experience scoping and selling complex integration or capital projects to manufacturing customers
- Familiarity with robotic cell architecture, peripheral equipment (conveyors, grippers, vision, safety), and typical manufacturing integration challenges
- Track record of managing B2B customer relationships through long, technical project cycles
- Ability to read and interpret drawings, I/O maps, and integration specifications at a level sufficient to scope work and validate commitments
- Working knowledge of robotic systems, PLC integration, and common industrial protocols
- Proficient in CRM tools (Salesforce or equivalent) and project management platforms
- Comfortable building and presenting ROI models, investment justifications, and project plans to operations and executive stakeholders
- Strong commercial instincts -- you understand margin, risk, and what makes a deal good for Standard Bots
- Organized and disciplined -- you track every open item, every commitment, every milestone
Nice to Have
- Experience with robotics platforms such as Universal Robots, Fanuc, KUKA, or ABB
- Background in machine tending, palletizing, welding, or assembly automation applications
- Familiarity with OEE metrics, cycle time analysis, and lean manufacturing principles (5S, Kaizen, SMED)
- Experience estimating integration labor and BOM costs for turn-key solutions
- Bachelor's degree in Engineering, Industrial Technology, Business, or equivalent practical experience
Compensation and Benefits
The base salary range for this role is $110,000 to $150,000, plus a performance-based sales bonus. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.