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Process Implementation Manager Jobs in Burlingame, CA

PHIL

Senior Implementation Manager

San Francisco, CA · Remote

... process of patients receiving prescriptions. This is a complex, archaic industry, and we\'ve set ... Position Overview PHIL is seeking a talented and experienced Senior Implementation Manager ...

Veer, Inc

Senior Implementations Manager

San Jose, CA · On-site

... like" processes of forms, wait times, and confusion. Our digital and mobile platform guides ... Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer ...

Veer, Inc

Senior Implementations Manager

Fremont, CA · On-site

... like" processes of forms, wait times, and confusion. Our digital and mobile platform guides ... Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer ...

Veer, Inc

Senior Implementations Manager

San Mateo, CA · On-site

... like" processes of forms, wait times, and confusion. Our digital and mobile platform guides ... Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer ...

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All JobsProcess Implementation JobsProcess Implementation Manager JobsProcess Implementation Manager Jobs in Burlingame, CA

Process Implementation Manager information

See Burlingame, CA salary details

$44K

$116.9K

$189.7K

How much do process implementation manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for process implementation manager in Burlingame, CA is $116,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $136,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Burlingame, CA? For Process Implementation Manager jobs in Burlingame, CA, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Burlingame, CA look for? The top searched job categories for Process Implementation Manager jobs in Burlingame, CA are:
What cities near Burlingame, CA are hiring for Process Implementation Manager jobs? Cities near Burlingame, CA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you

Senior Implementation Manager

PHIL

San Francisco, CA • Remote

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we\'ve set out to change that.

PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a talented and experienced Senior Implementation Manager, Professional Services to lead enterprise client implementations from committed intent through program activation. This role will focus on solution design, cross-functional execution, and delivering high-quality, technically sound implementations that drive speed to value.

Reporting to the Director of Professional Services, you will own end-to-end implementation strategy, translate client goals into technical solution architecture, and ensure operational readiness across product, engineering, operations, and client stakeholders.

This is a highly visible, client-facing role that requires strong ownership, technical fluency, and the ability to thrive in ambiguity.

Responsibilities

  • Own full-cycle implementation delivery from kickoff through activation, ensuring alignment between contractual scope, client goals, and technical solution design

  • Lead discovery and current state assessments, translating client objectives into detailed technical specifications and operational protocols

  • Design and document complete program architecture, including configuration standards, business logic, operating rules, and adoption pathways

  • Create and maintain a centralized source of truth outlining solution design, workflows, and reporting structures

  • Drive cross-functional execution across product, engineering, operations, sales, and client success to ensure on-time delivery and operational readiness

  • Monitor and report on implementation health, including status updates, risk tracking, and priority dashboards

  • Serve as a product subject matter expert, understanding PHIL’s platform capabilities, roadmap, integrations, and data workflows

  • Oversee logging and follow-through on technical requests, ensuring tickets are properly grouped, tracked, and aligned to broader initiatives

  • Identify opportunities for process improvement, standardization, and efficiency gains in delivery methodology

  • Influence internal and external stakeholders to resolve complex issues while maintaining scope integrity and project momentum

Qualifications

  • Bachelor’s degree or equivalent experience

  • 10+ years of technology-enabled services implementation experience

  • 5+ years of vendor-side ownership of enterprise implementations

  • 5+ years managing cross-functional and project-specific teams in a matrixed environment

  • Demonstrated ability to translate business objectives into technical architecture and operational execution

  • Strong analytical and problem-solving skills with a data-driven approach to decision making

  • Technical fluency in enterprise integrations including APIs, SFTP, flat file transfers, and SQL

  • Familiarity with AI and LLM applications within technology-enabled service environments

  • Experience designing implementation processes, documentation standards, and scalable delivery frameworks

  • Proven ability to influence stakeholders and negotiate solutions across diverse internal and external constituencies

  • Self-motivated, proactive, and comfortable operating in fast-paced, ambiguous environments

  • Excellent written and verbal communication skills, with the ability to translate technical concepts to non-technical audiences

  • Ability to travel up to 25%

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech

  • Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV

  • Competitive compensation (commensurate with experience)

  • Full benefits (medical, dental, vision)

  • 401(k) contribution opportunity

PHIL Inc. is an equal-opportunity employer.

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