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Process Implementation Manager Jobs in Oklahoma (NOW HIRING)

Sofidel

PM Process Engineer

Broken Arrow, OK · On-site

Sofidel America is seeking a highly skilled PM Process Engineer to lead, optimize, and implement ... Serve as relief Deputy Paper Mill Manager when needed. * Maintain workflow and compliance with ...

Sofidel

PM Process Engineer

Broken Arrow, OK · On-site

Sofidel America is seeking a highly skilled PM Process Engineer to lead, optimize, and implement ... Serve as relief Deputy Paper Mill Manager when needed. * Maintain workflow and compliance with ...

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Process Implementation Manager information

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

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What cities in Oklahoma are hiring for Process Implementation Manager jobs? Cities in Oklahoma with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Client Implementation Specialist II, Cox Business

Client Implementation Specialist II, Cox Business

Cox Communications

Jones, OK • On-site

$20.10 - $30.10/hr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

Job description

Job Title
Client Implementation Specialist II (Order Management Specialist)
Position Summary
At Cox Business, the Client Implementation Specialist II is responsible for coordinating Cox Business customer orders and projects end-to-end - including new installs, upgrades, downgrades, transfers and other changes. This role converts customer and sales input into accurate orders in Cox systems, ensuring all documentation is complete and correct, and coordinating across sales, engineering, and field partners to support smooth installations and engagements. The role is performed virtually with minimal supervision and may sit in any Cox Business location.
Key Responsibilities
  • Coordinate Cox Business customer projects (new, upgrade, downgrade, transfer, etc.), handling the day-to-day order details.
  • Partner closely with the sales organization to: Receive customer requirements and translate them into accurate orders.Set customers up for installations and other engagements.
  • Ensure all required documentation is gathered and entered correctly in the appropriate systems.
  • Act as the "glue" between sales, engineering, and field partners by: Scheduling orders.Verifying service codes, pricing, and other critical order details.
  • Serve as the sales team's "wing-person" from initial sale through order submission, supporting timely and accurate processing.
  • Provide a high-touch, customer-centric experience so customers feel like they are the only one being supported, and remain satisfied throughout their journey.
  • Work from a home office environment, remaining self-starting, disciplined, and able to manage productivity amid potential at-home distractions.

Minimum Qualifications
  • 2+ years of experience in a related field (e.g., administrative, data entry, or similar coordination roles).
  • High school diploma or GED equivalency.
  • Excellent interpersonal and customer service skills.
  • Ability to work independently as well as collaboratively within a team.
  • Strong attention to detail with the ability to meet deadlines.
  • Demonstrated effectiveness working with teams across the organization.
  • High proficiency in Microsoft Word and Excel.

Preferred Qualifications
  • Experience in the telecommunications industry.
  • Knowledge of ICOMS and OMS (order management systems).

Work Environment
  • Virtual/home-office role with minimal direct supervision.
  • Candidates may sit in any Cox Business location.

Compensation & Benefits (High-Level)
Cox Business offers:
  • Competitive compensation and 401(k) with generous company match.
  • Comprehensive healthcare, life, and disability benefits.
  • Additional benefits such as adoption assistance, pet insurance, and discounts on travel and cars.
  • A culture that values people, recognition, diversity, and inclusion, with strong support for career growth (mentoring, skill development, and opportunities across Cox family businesses).

USD 20.10 - 30.10 per hour
Compensation:
Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Cox Communications logo

About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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