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Process Implementation Manager Jobs in Massachusetts

Magna

Implementation Manager

Lowell, MA · On-site

Execute implementations aligned to defined implementation playbooks, processes, and standards * Utilize internal tools (e.g., Smartsheet, Jira, Salesforce, Confluence) to manage plans, tasks ...

Magna

Implementation Manager

Lowell, MA

Execute implementations aligned to defined implementation playbooks, processes, and standards * Utilize internal tools (e.g., Smartsheet, Jira, Salesforce, Confluence) to manage plans, tasks ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Knowledge of HR and recruiting processes and technology and/or SaaS products Benefits Our employees ...

Arcadia

Implementation Manager

Boston, MA

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes ...

Arcadia

Implementation Manager

Boston, MA

$100K - $135K/yr

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes ...

Manifold AI

Implementation Manager

Cambridge, MA · On-site

$120K - $145K/yr

About The Role We're looking for an Implementation Manager who is customer-obsessed, outcomes ... You've fixed broken processes you didn't own, and you measure your work by what changed. * You've ...

Workable

Implementation Manager

Boston, MA · On-site

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Knowledge of HR and recruiting processes and technology and/or SaaS products Benefits Our employees ...

Workable

Implementation Manager

Boston, MA

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Knowledge of HR and recruiting processes and technology and/or SaaS products Benefits Our employees ...

Benchling

Implementation Manager

Boston, MA · On-site

$116K - $157K/yr

As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we ... Implementation Managers work with our customers, from small Biotech startups to the largest ...

Manifold AI

Implementation Manager

Cambridge, MA

$120K - $145K/yr

About The Role We're looking for an Implementation Manager who is customer-obsessed, outcomes ... You've fixed broken processes you didn't own, and you measure your work by what changed. * You've ...

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Process Implementation Manager information

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Massachusetts? For Process Implementation Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Massachusetts look for? The top searched job categories for Process Implementation Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Process Implementation Manager jobs? Cities in Massachusetts with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Massachusetts as of June 2026, with employment types broken down into 53% Full Time, 44% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Implementation Manager

Implementation Manager

Magna

Lowell, MA • On-site

Full-time

Posted 19 days ago

Job description

Job descriptions may display in multiple languages based on your language selection.
What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles.
Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector.
Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.
Job Responsibilities:
The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition from sales handoff through go-live, ensuring customers are configured, trained, and fully prepared to operationalize the platform.
The Implementation Manager operates at the intersection of project management, solutions delivery, and customer onboarding, coordinating cross-functional internal teams and customer stakeholders to deliver implementations on time, within scope, and aligned to defined success criteria. This position is focused on initial deployment, activation, and early adoption, setting the foundation for long-term customer value.
What you will be doing in this role:
Implementation & Onboarding Delivery
  • Own end-to-end implementation execution for assigned customers, from post-sales handoff through go-live and transition to Customer Success
  • Develop and manage structured implementation plans covering discovery, configuration, integration, testing, training, and launch
  • Lead customer onboarding activities to ensure users are enabled, workflows are validated, and success criteria are met
  • Ensure solutions are implemented according to product standards, best practices, and customer-specific business requirements

Project & Stakeholder Management
  • Serve as the primary point of contact during implementation, coordinating between customer stakeholders (operations, IT, engineering) and internal teams (Product, Engineering, Support, Sales, Customer Success)
  • Manage implementation scope, timelines, dependencies, risks, and mitigations
  • Facilitate recurring status meetings, track action items, and provide clear progress reporting to internal and external stakeholders
  • Proactively identify and resolve implementation risks, escalating issues when needed to maintain timelines and customer confidence

Customer Enablement & Go-Live Readiness
  • Deliver or coordinate customer training and enablement, ensuring users are prepared to adopt the solution at launch
  • Validate go-live readiness through system testing, workflow validation, and acceptance criteria
  • Support customers during go-live and early stabilization to ensure a smooth transition into steady-state usage
  • Complete structured handoff to Customer Success with full documentation of configuration, risks, goals, and next steps

Process, Tools & Continuous Improvement
  • Execute implementations aligned to defined implementation playbooks, processes, and standards
  • Utilize internal tools (e.g., Smartsheet, Jira, Salesforce, Confluence) to manage plans, tasks, documentation, and reporting
  • Partner with Product, Engineering, and Customer Success to provide implementation feedback and contribute to process improvements
  • Help refine onboarding materials, templates, and delivery models based on implementation learnings

What you should bring to this role:
  • Bachelor's Degree in Manufacturing Engineering, Mechanical Engineering or other technical/business related field OR equivalent years of experience required
  • 3+ years of experience in implementation management, project management, solutions delivery, or enterprise software deployment
  • Proven ability to manage customer-facing implementations with multiple stakeholders and workstreams
  • Experience supporting enterprise SaaS solutions, ideally in operational or technical environments
  • Strong organizational, communication, and problem-solving skills
  • Comfortable leading structured delivery while adapting to changing customer needs
  • Proficiency with project management and CRM tools (e.g., Smartsheet, Jira, Salesforce, Confluence)

Physical Demands:
  • Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer.
  • Ability to travel to principal place of business on a hybrid schedule
  • Ability to travel up to 25%

Hiring Base Salary Range: $105,780 - $196,440 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition to base salary, some positions are eligible for an annual performance based bonus.
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Regular / Permanent
Group:
Magna Corporate

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