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Process Executive Jobs in Worcester, MA (NOW HIRING)

Executive Assistant

Needham, MA · On-site

$136K - $143K/yr

Prepare, process, and track executive expense reports while ensuring compliance with company policies and deadlines. * Assist with presentation development, formatting, proofreading, and preparation ...

Executive Assistant

Westminster, MA · On-site

$22 - $25/hr

Manage complex executive calendars, scheduling, and meeting coordination. * Prepare agendas ... Project & Process Management * Maintain projects and workflows in Asana, ensuring deadlines ...

Maintains schedule, prioritizes and rearranges meetings, and provides reminders to the executive ... Assists with processing of payroll through Kronos. * Maintains personal growth and development.

Maintains schedule, prioritizes and rearranges meetings, and provides reminders to the executive ... Assists with processing of payroll through Kronos. * Maintains personal growth and development.

Executive Assistant

Needham, MA · On-site

$136K - $143K/yr

... Prepare, process, and track executive expense reports while ensuring compliance with company policies and deadlines. • Assist with presentation development, formatting, proofreading, and ...

Executive Assistant

Waltham, MA · On-site

$28 - $48/hr

Routinely responds on behalf of the executive to written and electronic communication. * Handles ... Knowledge of computer software such as word processing, spreadsheet, presentation, database, and ...

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Process Executive information

See Worcester, MA salary details

$26.4K

$93.3K

$183.6K

How much do process executive jobs pay per year?

As of Aug 11, 2026, the average yearly pay for process executive in Worcester, MA is $93,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $120,200.00 per year, depending on experience, location, and employer.

What does a process executive do?

A Process Executive typically spends their day managing and executing specific business processes, such as data entry, transaction processing, or customer support, depending on the company's sector. They often work with standardized procedures and use various software platforms to ensure accuracy and efficiency. Collaboration with team members is common, particularly for resolving complex cases or escalating issues to supervisors. Process Executives may also coordinate with quality assurance or technical support teams to address process improvements or troubleshoot problems. This role requires strong communication skills and attention to detail within a structured, team-oriented environment.

What is a process executive?

A Process Executive is a professional responsible for managing and executing specific business processes within an organization, often in industries like IT, BPO, or customer service. Their duties typically include handling data entry, processing transactions, ensuring compliance with company policies, and supporting workflow efficiency. Process Executives play a key role in maintaining quality standards and streamlining operations to achieve business objectives. They often interact with internal teams and sometimes with customers to resolve issues related to process execution.

What is the difference between Process Executive vs Customer Service Executive?

AspectProcess ExecutiveCustomer Service Executive
Primary RoleHandling specific business processes, ensuring operational efficiencyAssisting customers, resolving inquiries, providing support
Required SkillsProcess knowledge, attention to detail, communication skillsCommunication skills, problem-solving, customer orientation
Work EnvironmentBack-office, process-driven settingsCall centers, client-facing environments
Common Industry UsageBPO, finance, insuranceBPO, retail, telecom

While both roles are common in BPO and related industries, Process Executives focus on managing specific operational processes, whereas Customer Service Executives primarily handle customer interactions and support. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a process executive?

To thrive as a Process Executive, you generally need strong analytical abilities, attention to detail, and a bachelor's degree in business, commerce, or a related field. Familiarity with office productivity software, CRM systems, and workflow management tools is typically required. Excellent communication, time management, and teamwork skills help Process Executives effectively coordinate with teams and clients. These capabilities ensure accurate, efficient process execution and contribute to streamlined business operations.
What are the most commonly searched types of Process jobs in Worcester, MA? The most popular types of Process jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Process Executive jobs? Cities near Worcester, MA with the most Process Executive job openings:
Infographic showing various Process Executive job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $93,349 per year, or $44.9 per hour.

$55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. We are seeking an Executive Assistant to provide high-level administrative and operational support to the CEO, Executive Leadership Team, and Board of Directors. This trusted role coordinates complex meetings and governance records, oversees day-to-day corporate office functions, supports contract review and policy administration, and serves as a liaison across programs and departments.
What We Offer:
  • Executive-Level Impact - Help BHN's senior leaders and Board remain organized, informed, and focused on advancing the organization's mission.
  • Organization-Wide Partnership - Build trusted relationships with leaders, programs, departments, legal counsel, and external partners.
  • Trusted Governance Role - Support effective Board and executive governance through accurate records, well-prepared meetings, and timely follow-through.
  • Operational Ownership - Guide essential corporate-office processes spanning calendars, meetings, contracts, policies, audits, and special projects.
  • People Leadership - Oversee daily corporate-office functions and directly supervise the Corporate Office Manager.
  • Professional Growth - Expand your experience in executive operations, Board support, organizational governance, and cross-functional leadership.
  • Comprehensive Benefits - Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
  • Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:
  • Manage complex calendars and schedule meetings for the CEO, Executive Leadership Team, and Board of Directors.
  • Prepare agendas, presentations, supporting documents, and other materials while coordinating meeting logistics and ensuring participants are well prepared.
  • Record, organize, and maintain meeting minutes, documents, governance materials, and other official organizational records.
  • Oversee the day-to-day functions of the corporate office, including direct supervision of the Corporate Office Manager.
  • Review and prepare documentation and contracts for executive approval and partner with legal counsel to coordinate review, tracking, and follow-through.
  • Oversee the storage, updating, maintenance, and accessibility of BHN organizational policies and procedures.
  • Serve as a liaison among executive leadership, programs, and departments to support clear communication, timely responses, and effective coordination.
  • Coordinate executive and Board travel, meetings, and conference arrangements.
  • Prepare and organize essential documents and supporting materials for auditors.
  • Safeguard confidential and sensitive organizational, personnel, legal, and governance information with sound judgment and discretion.
  • Lead and support special projects, executive priorities, and time-sensitive assignments as needed.
  • Manage competing priorities, frequent interruptions, and urgent requests while maintaining accuracy, responsiveness, and reliable follow-through.

Who You Are:
  • High School Diploma or GED required.
  • At least three years of office-administration experience, including prior experience supporting executive leaders.
  • Experience supporting Boards, executive meetings, governance processes, or corporate-office operations is strongly preferred.
  • Background working with contracts, legal documentation, or legal counsel is preferred.
  • Exceptional written and verbal communication skills, with the ability to prepare accurate, professional documents and communicate effectively with diverse stakeholders.
  • Excellent organization, time management, attention to detail, and the ability to manage multiple priorities and urgent needs.
  • Strong interpersonal, teamwork, and relationship-building skills, with a commitment to culturally responsive and respectful communication.
  • Proficiency with Microsoft Office 365 and comfort learning and using evolving technology and communication systems.
  • Proactive, self-directed, and able to work independently while recognizing when consultation, coordination, or escalation is appropriate.
  • Demonstrated discretion, sound judgment, reliability, and the ability to maintain confidentiality in a fast-paced executive environment.
  • Ability to supervise assigned staff, work from BHN's Corporate Office, travel occasionally for meetings or organizational needs, and lift or carry office materials weighing up to five pounds.

We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, how we serve, and how we support one another. If you're ready to make a meaningful difference as part of a mission-driven organization, we'd love to hear from you.
Salary Range: $55,00-$71,500
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.