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Process Executive Jobs in Waterloo, ON (NOW HIRING)

BrokerLink

Account Executive II

Kitchener, ON · On-site

About the role We are looking for an Account Executive II to join our growing team: What you'll do ... Accommodations are available on request for candidates taking part in the selection process.

University of Waterloo

Executive Editor

Waterloo, ON · On-site

Learn more about our recruitment process. Job Requisition ID: 2026-01611 Time Type: Full time ... Term: 1 year Primary Purpose The Executive Editor provides editorial leadership and operational ...

Uwaterloo Iise

Co-President (B-soc)

Waterloo, ON

... process behind all major decisions for the chapter. Responsibilities (including, but not limited to): Maintain the vision and execution strategy of the organization Work with the Executive Team to ...

Toast

Inside Account Executive

Guelph, ON · Hybrid

Partner with teams across the business to ensure that expectations set during the sales process are met in delivery * Leverage Salesforce (our CRM) to manage all sales activities * Understand the ...

Toast

Inside Account Executive

Kitchener, ON · Hybrid

Partner with teams across the business to ensure that expectations set during the sales process are met in delivery * Leverage Salesforce (our CRM) to manage all sales activities * Understand the ...

Toast

Inside Account Executive

Waterloo, ON · Hybrid

Partner with teams across the business to ensure that expectations set during the sales process are met in delivery * Leverage Salesforce (our CRM) to manage all sales activities * Understand the ...

Canadian Solar

Investor Relations

Kitchener, ON · On-site +1

... processes, and overseeing critical third-party vendor relationships. Working closely with Finance, Accounting, Executive Leadership, Legal, and Corporate Communications, this role will help ensure ...

Denso

Plant Administrative Assistant

Guelph, ON · On-site

CA$43K - CA$54K/yr

Company vehicle management and control Schedule variety of executive meetings, take minutes, and maintain records. Administer Spotlight recognition summary and GGG award. Process travel letters for ...

Open Text Corporation

Sr. Receptionist

Waterloo, ON

Executive Support: Anticipate and respond to the needs of executive leaders and their assistants ... Identify and implement process enhancements that improve efficiency, service quality, and employee ...

Sun Life Financial

Renewal Analyst

Waterloo, ON · Hybrid

In this role, you will act as a vital support for Account Executives on the Business Development ... Persons with disabilities who need accommodation in the application process, or those needing job ...

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Process Executive information

What is a process executive?

A Process Executive is a professional responsible for managing and executing specific business processes within an organization, often in industries like IT, BPO, or customer service. Their duties typically include handling data entry, processing transactions, ensuring compliance with company policies, and supporting workflow efficiency. Process Executives play a key role in maintaining quality standards and streamlining operations to achieve business objectives. They often interact with internal teams and sometimes with customers to resolve issues related to process execution.

What does a process executive do?

A Process Executive typically spends their day managing and executing specific business processes, such as data entry, transaction processing, or customer support, depending on the company's sector. They often work with standardized procedures and use various software platforms to ensure accuracy and efficiency. Collaboration with team members is common, particularly for resolving complex cases or escalating issues to supervisors. Process Executives may also coordinate with quality assurance or technical support teams to address process improvements or troubleshoot problems. This role requires strong communication skills and attention to detail within a structured, team-oriented environment.

What are the key skills and qualifications needed to thrive as a process executive?

To thrive as a Process Executive, you generally need strong analytical abilities, attention to detail, and a bachelor's degree in business, commerce, or a related field. Familiarity with office productivity software, CRM systems, and workflow management tools is typically required. Excellent communication, time management, and teamwork skills help Process Executives effectively coordinate with teams and clients. These capabilities ensure accurate, efficient process execution and contribute to streamlined business operations.

What is the difference between Process Executive vs Customer Service Executive?

AspectProcess ExecutiveCustomer Service Executive
Primary RoleHandling specific business processes, ensuring operational efficiencyAssisting customers, resolving inquiries, providing support
Required SkillsProcess knowledge, attention to detail, communication skillsCommunication skills, problem-solving, customer orientation
Work EnvironmentBack-office, process-driven settingsCall centers, client-facing environments
Common Industry UsageBPO, finance, insuranceBPO, retail, telecom

While both roles are common in BPO and related industries, Process Executives focus on managing specific operational processes, whereas Customer Service Executives primarily handle customer interactions and support. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process executive a good career?

A process executive role involves managing and optimizing business processes, often requiring strong communication, analytical skills, and familiarity with tools like ERP systems. It can offer stable employment, opportunities for advancement, and skill development in process management and operations. Whether it is a good career depends on individual interests and career goals in operations or business management.

What are the skills required for a process executive?

A process executive needs strong communication, problem-solving, and analytical skills to manage workflows efficiently. Proficiency in MS Office, attention to detail, and the ability to work under pressure are also important, along with a good understanding of the specific industry processes and standards. Certifications in process management or quality assurance can be advantageous.

What are the most commonly searched types of Process jobs in Waterloo, ON?

The most popular types of Process jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Process Executive jobs?

Cities near Waterloo, ON with the most Process Executive job openings:

Process Executive jobs near you

Account Executive II

BrokerLink

Kitchener, ON • On-site

Full-time

Re-posted 4 days ago

Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!


About the role

We are looking for an Account Executive II to join our growing team:

What you'll do here:

  • Play a key role in growing our Group Benefits business by developing a group benefits prospect list through direct solicitation, BrokerLink's own referral network, and team collaboration.

  • Obtain all information required for a complete submission and prepares a proposal subject to Brokerlink guidelines. Ensure all information is collected and documented to ensure client is properly serviced.

  • May be assigned a book of business or policies from time to time to develop relationships and manage ongoing service and annual renewals.

  • Conduct regular meetings with clients to present renewals, employee group benefits meetings, and assess changing needs to strengthen the relationship that will contribute to achieving and exceeding retention targets

  • Develop and maintain a positive, cooperative, professional image with clients, community profiles, company personnel and other staff members, conduct business in such a manner as to enhance the professional reputation of Brokerlink.

  • Keep abreast of industry changes, product and service offerings, and shares information with Brokerlink Group Benefits team.

  • Collaborate with team members and insurer partners on any claim or service-related matters to resolving client issues.

  • Participate in Brokerlink sales training and initiatives. Proactively contribute to the effectiveness and work quality of the department and to Brokerlink as a whole; accept and adapt to changing requirements with respect to workflows and other job-related matters

What you bring to the table:

  • High degree of professionalism, diplomacy and integrity

  • Excellent customer service and sales skills

  • Excellent communication; capacity to coach support staff

  • Able to work in a fast-paced environment driven by deadlines

  • Able to work both individually and in a team environment

  • Excellent organizational and time management skills

  • Post-Secondary education or equivalent

  • 5-8+ years Industry, Sales, and Customer Service experience

  • LLQP


We thank all applicants for their interest, but only those selected for an interview will be contacted.


This role is a new member of our growing team.


We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Apply