SummaryAbout the Position: This position supports the Front Office of the Director and the Chief of Staff. Located in a high profile, fast paced environment. Develop and sustain a level of professionalism among staff and clientele. Must have excellent basic Office Professional Suite computer skills. Need exceptional interpersonal skills and professional demeanor. Typical work hours are from 0730 - 1600, Monday thru Friday. This position is inclement weather essential.
Learn more about this agencyDutiesHelp
- Serve as Administrative Support Specialist for the Front Office of the Director and Chief of Staff.
- Provide comprehensive, executive-level administrative support to the Chief of Staff and the Director's Front Office, ensuring seamless day-to-day operational tempo.
- Manage dynamic executive calendars and coordinate complex scheduling. Utilize advanced office automation software to compile critical analytical reports and meticulously prepare, review, and process executive correspondence and organizational awards.
- Act as the central control point for all incoming taskers, strategic projects, and executive correspondence.
- Proactively track, monitor, and enforce suspense criteria across staff directorates to guarantee the timely and accurate completion of mission-essential deliverables.
- Serve as the primary protocol liaison, professionally receiving and managing high-ranking military officials, civilian dignitaries, Congressional delegates, and media representatives during in-person, telephonic, and virtual engagements.
- Orchestrate high-level meetings and special events. Maintain continuous situational awareness for the Director regarding upcoming engagements and ensure cohesive communication of status updates across the executive staff.
- Direct and coordinate complex executive travel logistics. Manage itineraries and prepare, process, and reconcile travel orders utilizing the Defense Travel System (DTS) in accordance with established regulations.
- Facilitate administrative readiness by preparing, tracking, and monitoring administrative actions related to the civilian personnel hiring lifecycle.
- Analyze organizational workflows and actively advise executive leadership on strategic enhancements to office policies, standard operating procedures (SOPs), and correspondence formatting to maximize administrative efficiency.
RequirementsHelp
Conditions of employment- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.
- Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions.
QualificationsWho May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
- 30 Percent or More Disabled Veterans
- Current Civilian Employees of the Defense Health Agency (DHA)
- Current Permanent Department of Defense (DoD) Civilian Employee
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouses, under Executive Order (E.O.) 13473
- Non-Department of Defense (DoD) Transfer
- Office of Personnel Management (OPM) Interchange Agreement Eligible
- People with Disabilities, Schedule A
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Retained Grade Preference Eligible
- Reinstatement
- Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes: performing administrative support functions, such as: preparing correspondence, compiling reports, scheduling meetings, and maintaining an executive calendar; utilizing office automation software; assisting in preparing presentations and briefing materials; managing/assisting staff with travel documents/itineraries; utilizing time and attendance systems; and preparing and tracking civilian personnel hiring actions. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Human Resources or Health Care Administration/Management.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).
EducationFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.
Additional information- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- This position may require a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
- Direct Deposit of Pay is required.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.