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Process Associate Jobs in New Palestine, IN (NOW HIRING)

Our leading CDMO client is eager to hire an Aseptic Downstream Process Development SME for their Indianapolis site. This is a full-time role directly with the client - an outstanding opportunity to ...

Senior Engineer, Process Validation

Indianapolis, IN · On-site +1

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mentor junior validation associates in Process Validation, cGMP regulations, and principles of Quality by Design The essential requirements of the job include: * Bachelor or master degree in ...

Senior Engineer, Process Validation

Indianapolis, IN · On-site +1

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mentor junior validation associates in Process Validation, cGMP regulations, and principles of Quality by Design The essential requirements of the job include: * Bachelor or master degree in ...

Showing results 21-40

Process Associate information

See New Palestine, IN salary details

$17

$27

$31

How much do process associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for process associate in New Palestine, IN is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $30.14 per hour, depending on experience, location, and employer.

Is a process associate job entry-level?

Yes, a process associate position is typically considered entry-level, requiring minimal prior experience. It often involves training on specific processes, tools, and procedures, making it accessible to candidates with basic skills and a willingness to learn.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support from management influence how stressful the role is for an individual. Developing strong organizational and communication skills can help manage job-related stress effectively.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What cities near New Palestine, IN are hiring for Process Associate jobs? Cities near New Palestine, IN with the most Process Associate job openings:
Infographic showing various Process Associate job openings in New Palestine, IN as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,360 per year, or $27.1 per hour.

Associate Director - Biologics Process Engineering, Lilly Medicine Foundry

Eli Lilly and Company

Indianapolis, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Eli Lilly and Company rating

8.8

Company rating: 8.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

11th of 86 rated pharmaceutical


Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly recently announced a$4.5 billioninvestment to create the Lilly Medicine Foundry, a new center for advanced manufacturing and drug development. The first-ever facility of its kind, combining research and manufacturing ina single location, the Medicine Foundry will allow Lilly to further develop innovative solutions tooptimizemanufacturing processes and increase capacity for clinical trial medicines, while also reducing costs and environmental impact.

The Associate Director, Biologics Process Engineering provides leadership and direction to the process engineering team to ensure that engineering deliverables are sufficiently resourced and qualified to support biologics drug substance manufacturing and the broader business agenda. This roleis responsible forthe productivity and development of process engineers with the purpose of ensuring that reliable and compliant equipment and systems are used in the manufacture of biologic products, including monoclonal antibodies, bioconjugates, and other large molecule modalities.

The Biologics Process Engineering Team Leader leads the process engineering organization and influences across functional teams to support the process engineering agenda, business plan priorities, and compliance planobjectives.

In the project delivery and startup phase of the Lilly Medicine Foundry (startup expected 2025 to 2027), leadership roles will be fluid and dynamic as we endeavor to support project delivery, build a new organization, develop and implement the necessary systems and business processes required to support GMP operations, and build the site culture. This will require significant collaboration, creativity, and resilience as the site evolves from a design concept to a GMP clinical trial site.

Key Responsibilities

  • Responsible forestablishinga technically advancedbiologicsprocess engineering group. This is achieved through recruitment, supervision, coaching, succession planning, andestablishingactionable development plans, inclusive of completing performance reviews and development planning.

  • Provide process engineering work coordination and guidance to key functional groups and partners supporting biologics manufacturing operations, including upstream (cell culture/fermentation) and downstream (purification, filtration, formulation) unit operations.

  • In coordination with the engineering function, set and reinforce standards for engineering work product andutilizationof first principles. Partner within Engineering and across functional teams to influence and implement the technical agenda, site business planobjectives, and GMP Quality Planobjectives.

  • Ensureappropriate processengineering support forbiologicsoperations including facility fit assessments, process troubleshooting, scale-up/scale-down support, and continuous process improvements for biologic drug substance manufacturing.

  • Oversee engineering-related technical issues, improvement initiatives, and technology upgrades specific to biologics unit operations (e.g., bioreactors, chromatography systems, TFF/UF-DF, sterile filtration, single-use systems). Review and approve engineering-related deviations and change controls.

  • Ensure GMP compliance of facilities, processes, and documentation,maintainingthe organization in a state ofinspectionreadiness. Ensure all process engineering activities and documentation are performed in alignment with current data integrity requirements.

  • Ensure technical review and approval for documents asappropriate, including investigations, change controls, regulatory submissions, expert opinions, validations, annual product reviews, manufacturing records, procedures, process flow documents, personnel qualification strategies, control strategies, technical studies, and biologics-specific documents such as process characterization reports and comparability assessments.

  • Identify, track, and report key indicators of functional performance.

  • Partner appropriately in site planning processes (capital and resource),representingthe interests of the team with a view to the overall site picture and future biologics portfolio.

  • Serves as System Owner for designated computer, automation, and bioprocess control systems (e.g., bioreactor SCADA, process chromatography systems).

  • Interact with regulators, customers, or other outside stakeholders on business issues or in support of internal and external agency audits, including BLA/IND-relevant inspections.

  • Network globally to share best practices, control strategies, and process rationale to ensure harmonization and alignment between Lilly biologics manufacturing sites.

Startup Phase Responsibilities (2025-2027)

During the startup phase of the Lilly Medicine Foundry, leadership will be expected to be collaborative, inclusive, and support the broader team to:

  • Build the biologics process engineering organization with the necessary capability, capacity, and culture tooperatethis facility to the highest standards of operational excellence.

  • Develop and implement the systems and processes needed to run the site,leveragingexisting Lilly biologics knowledge and practices where applicable, while also incorporating external experiences and learnings from the broader biopharmaceutical industry.

  • Ensure regulatory compliance and operational excellence by supporting lean principles in their respectivearea.

  • Support the project team as they deliver the facility to the site team by providing feedback and input on biologics-specific design requirements.

Basic Requirements

  • Bachelor's degree in Engineering, Biochemical Engineering, Chemical Engineering, ora relatedscience field.

  • 5+ years of experience in a process engineering role supportingbiologicsdrug substance manufacturing or development activities, preferably in a GMP manufacturing environment.

  • Demonstrated experience with upstream and/or downstream biologics unit operations (bioreactors, chromatography, filtration, formulation).

Additional Preferences

  • Experience leading a team of process engineers highlypreferred

  • Thorough understanding of bioprocess development and operations, regulatory requirements (FDA, ICH), cGMP, HSE regulations, and data integrity requirements as they apply tobiologicsmanufacturing.

  • Experience with single-use technology systems and associated engineering considerations.

  • Familiarity withbiologicsregulatory submissions (IND, BLA, CTD modules) and process characterization/validation requirements.

  • Capable of collaborating effectively within a team, making autonomous decisions, and influencing a diverse range of groups.

  • Skilled at fostering teamwork within the department andshowcasingessential interpersonal skills.

  • Proficient in devising creative solutions to plant, divisional, and corporate issues, whileleveraginginsights from various functional areas.

  • Experience with cell culture media/feed strategies, viral clearance requirements, andbiologics-specific contamination control strategies is a plus.

Other Information

  • Initial location atParkwood West, Indianapolis.

  • Permanent location at the new Lilly Medicine Foundry in Lebanon, Indiana.

  • Position is standard business hours with flexibility to support activities duringstartup, shutdowns, and weekends asrequired.

  • Travel is possible but expected to be minimal.

  • Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is

$123,000 - $180,400

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly


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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876