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Process Associate Jobs in Indianapolis, IN (NOW HIRING)

Infosys Limited Digital

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Job details Job Role Process Associate - US Work Location Indianapolis, IN State / Region / Province Indiana Country USA Domain Delivery Interest Group IBPO USA Company IBPO USA Requisition ID ...

Infosys

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Senior Process Associate - Help Desk Analyst The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, and financial reporting ...

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Process Associate information

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How much do process associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for process associate in Indianapolis, IN is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $31.01 per hour, depending on experience, location, and employer.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What are the skills for a process associate?

A process associate typically needs strong attention to detail, good communication skills, and proficiency in data entry and basic computer applications like MS Office. Analytical thinking, problem-solving abilities, and the ability to follow standard operating procedures are also important. Familiarity with industry-specific tools or software may enhance performance in this role.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in Indianapolis, IN? The most popular types of Process jobs in Indianapolis, IN are:
What are popular job titles related to Process Associate jobs in Indianapolis, IN? For Process Associate jobs in Indianapolis, IN, the most frequently searched job titles are:
What job categories do people searching Process Associate jobs in Indianapolis, IN look for? The top searched job categories for Process Associate jobs in Indianapolis, IN are:
What cities near Indianapolis, IN are hiring for Process Associate jobs? Cities near Indianapolis, IN with the most Process Associate job openings:
Process Associate jobs near you
Receiving/Processing Associate

Receiving/Processing Associate

Shoppers World LTD Inc

Indianapolis, IN • On-site

$16.25 - $19.50/hr

Part-time

Posted 17 days ago

Shoppers World rating

4.0

Company rating: 4.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

21st of 21 rated department stores

Job description

Description
We are looking for a friendly and detail-oriented receiving/processing associate to join our team in the retail industry. As a receiving/processing associate, you will play a crucial role in ensuring that all merchandise is received, organized, and processed efficiently. Your attention to detail and ability to thrive in a fast-paced environment will be key to your success in this position. If you enjoy working with a diverse team and are passionate about delivering excellent customer service, this is the perfect opportunity for you!
Responsibilities
• Receive incoming merchandise and verify accuracy of shipments
• Inspect and sort merchandise based on quality and condition
• Organize merchandise in designated storage areas
• Update inventory records to reflect incoming and outgoing merchandise
• Collaborate with the sales team to ensure merchandise is displayed properly
• Process returns and exchanges according to company policies
• Assist in maintaining a clean and organized work environment
• Utilize point-of-sales (POS) system to process transactions accurately and efficiently
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
Requirements
• High school diploma or equivalent
• Previous experience in a retail or receiving/processing role is preferred
• Strong attention to detail and ability to multitask
• Excellent time management skills
• Basic computer skills, including proficiency in MS Office Suite
• Ability to work in a team-oriented environment
• Excellent communication and interpersonal skills
• Excellent customer service skills, with the ability to assist shoppers in a friendly and professional manner.
• Strong attention to detail and the ability to maintain cleanliness standards.
• Ability to work independently and efficiently, taking initiative to complete tasks.
• Physically fit and able to lift heavy objects and stand for long periods.
• Flexibility to work evenings, weekends, and holidays as needed.
• Good communication skills and the ability to work well within a team.

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