ZipRecruiter

Log In

1

Process Analyst Jobs in Boston, MA (NOW HIRING)

Connectbase

Mail Processing Analyst

Westborough, MA · On-site

$21/hr

Mail Processing Analyst We are seeking a dependable and detail-oriented Mail Processing Analyst to join our Westborough, MA team. This hands-on role is responsible for the accurate and timely ...

Connectbase

Mail Processing Analyst

Westborough, MA

$21/hr

Mail Processing Analyst We are seeking a dependable and detail-oriented Mail Processing Analyst to join our Westborough, MA team. This hands-on role is responsible for the accurate and timely ...

1 point system

Security IT Business Analyst

Quincy, MA · On-site

Analyze and document current-state security processes through interviews, observation, and analysis to identify gaps, inefficiencies, risks, and opportunities for improvement. * Support security ...

Zelis

Process & Data Analyst

Boston, MA · On-site

Position Overview The Process & Data Analyst is a key member of the Operational Excellence team, embedded within daily operations to drive performance visibility, operational efficiency, and ...

CYNET SYSTEMS

Process Engineer II

Framingham, MA · On-site

$60 - $65/hr

Conduct routine data trending, charting, and analysis to support process monitoring, flag potential inconsistencies, and surface opportunities for process improvement. * Assist in preparing technical ...

Takeda

Process Transformation Lead

Cambridge, MA

$113K - $147K/yr

Analyze existing business processes to identify inefficiencies, bottlenecks and areas for improvement(including automation opportunities). * Enable process redesign, operating model improvements, and ...

next page

Showing results 1-20

All JobsProcess Analyst JobsProcess Analyst Jobs in Boston, MA

Process Analyst information

See Boston, MA salary details

$14

$42

$82

How much do process analyst jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for process analyst in Boston, MA is $42.20, according to ZipRecruiter salary data. Most workers in this role earn between $30.82 and $49.62 per hour, depending on experience, location, and employer.

What jobs pay 200,000 a year in the USA?

For a Process Analyst, earning $200,000 or more annually typically requires extensive experience, advanced certifications, and working in high-level roles such as senior or management positions within industries like manufacturing, finance, or technology. These roles often involve leadership, strategic planning, and specialized skills in process improvement or automation. High salaries are more common in large organizations or with specialized expertise.

What are the key skills and qualifications needed to thrive as a Process Analyst, and why are they important?

To thrive as a Process Analyst, you need strong analytical skills, process mapping expertise, and a relevant degree such as in business, engineering, or a related field. Familiarity with tools like Microsoft Visio, Six Sigma methodologies, and process management software is typically required, and certifications like Lean Six Sigma Green Belt are advantageous. Exceptional problem-solving, attention to detail, and effective communication skills help Process Analysts excel in identifying inefficiencies and collaborating with stakeholders. These skills are crucial for optimizing workflows, driving continuous improvement, and delivering measurable value to organizations.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior executives, investment bankers, specialized surgeons, and certain technology executives can earn $500,000 or more annually. Process analysts typically do not reach this level of compensation unless they hold executive or highly specialized positions with bonuses and stock options. Achieving such income generally requires extensive experience, advanced skills, and leadership responsibilities.

What jobs will boom in 2026?

Process Analysts are expected to see growth as companies focus on efficiency and automation, especially with increasing adoption of data analysis tools and process improvement methodologies like Lean and Six Sigma. Other in-demand roles include data analysts, cybersecurity specialists, and healthcare professionals, driven by technological advancements and demographic shifts. Developing skills in digital tools and certifications can enhance job prospects in these expanding fields.

What does a process analyst do?

A process analyst evaluates and improves business processes to increase efficiency and effectiveness. They analyze workflows, identify bottlenecks, and recommend solutions, often using tools like flowcharts and data analysis software. Strong problem-solving skills and knowledge of process modeling are essential for this role.

What are some common challenges Process Analysts face when working on process improvement initiatives?

Process Analysts often encounter challenges such as resistance to change from stakeholders, difficulties in gathering accurate data, and balancing multiple priorities across departments. Effectively communicating the benefits of proposed changes and building trust with team members are essential to overcoming these obstacles. Additionally, Process Analysts must be adept at navigating complex organizational structures to ensure successful project implementation and continuous improvement.

What are Process Analysts?

Process Analysts are professionals who evaluate, design, and optimize business processes within an organization. They analyze existing workflows, identify inefficiencies, and recommend improvements to help increase efficiency, reduce costs, and enhance overall performance. Process Analysts often use data and process mapping tools to document and redesign processes, ensuring they align with organizational goals and compliance requirements. They collaborate with different departments and stakeholders to implement changes and monitor results.
What are the most commonly searched types of Process Analyst jobs in Boston, MA? The most popular types of Process Analyst jobs in Boston, MA are:
What are popular job titles related to Process Analyst jobs in Boston, MA? For Process Analyst jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Process Analyst jobs in Boston, MA look for? The top searched job categories for Process Analyst jobs in Boston, MA are:
Process Analyst jobs near you
Infographic showing various Process Analyst job openings in Boston, MA as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,771 per year, or $42.2 per hour.

Principal Analyst, CGT Process Automation & AI

Vrtx

Boston, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Job Description

Vertex is a global biotechnology company committed to investing in scientific innovation to create transformative medicines for people with serious diseases. We combine groundbreaking science with digital and operational excellence to better serve patients, healthcare providers, and communities worldwide. At Vertex, employees have the opportunity to contribute to meaningful work in a collaborative, mission-driven environment.

The Principal Analyst - CGT Process Automation & AI will play a key role within the Commercial CGT DTE (Data, Technology & Engineering) team, leading efforts to document, assess, manage and implement business automations across the organization. This role will partner closely with business stakeholders to understand current ways of working, identify opportunities for standardization and efficiency, and lead the design and implementation of sustainable process improvements.

This role will evaluate or support opportunities that involve AI, automation, or other digital tools, with a focus on process clarity, documentation, governance, project management, and change adoption. The ideal candidate will bring strong business process expertise, the ability to organize and translate complex workflows into clear documentation, and experience leading cross-functional initiatives that improve operational effectiveness. The candidate is expected to implement agentic solutions on their own and also partner with other DTE team members that deliver solutions when appropriate.

Key Responsibilities

  • Lead projects related to process improvements and AI implementations for the Commercial CGT DTE organization including but not limited to: User Onboarding / Activation; Change Management; ITSM (ServiceNow); SDLC; Agentic solutions
  • Hands-on delivery of agentic solutions
  • Lead the documentation, analysis, and management of ways of working across the Commercial CGT DTE organization
  • Partner with stakeholders across the broad DTE landscape to understand current-state workflows, identify process gaps, and define future-state improvements
  • Develop and maintain clear, accurate, and user-friendly process documentation, including process maps, standard operating procedures, business rules, work instructions, and related materials
  • Establish and promote standards for process documentation, version control, and ongoing process governance
  • Assess improvement opportunities that may include workflow redesign, standardization, or automation with a focus on applying AI tools
  • Coordinate across business, technology, and operational teams to ensure alignment on process changes, dependencies, and impacts
  • Drive stakeholder engagement and change management activities to support adoption of updated processes and tools
  • Monitor process effectiveness and recommend enhancements based on business feedback, operational needs, and evolving priorities

Required Qualifications

  • Bachelor's degree in Business, Information Systems, Engineering, Life Sciences, Computer Science, or a related field
  • 5+ years of relevant experience in process documentation, process improvement, business analysis, project management, operations, or digital transformation
  • Demonstrated experience documenting complex business processes and translating them into clear, actionable materials
  • Strong experience leading cross-functional initiatives involving multiple stakeholders and operational workstreams
  • Proven ability to assess current-state processes and recommend practical, scalable improvements
  • Experience managing projects or workstreams from planning through implementation and adoption
  • Excellent written and verbal communication skills, with strong attention to detail and documentation quality
  • Strong organizational, analytical, and problem-solving skills
  • Ability to influence stakeholders, build alignment, and manage change in a matrixed environment

Technical Skills Required

  • Deep understanding of process documentation, workflow analysis, and business process management
  • Experience building agentic AI solutions; Salesforce Agentforce knowledge is a plus
  • Experience creating and maintaining:
    • Process maps
    • Standard operating procedures (SOPs)
    • Work instructions
    • Business requirements
    • Governance documentation
    • Training and communication materials
  • Strong proficiency with documentation and collaboration tools such as Microsoft Word, Excel, PowerPoint, Visio, Teams, and SharePoint
  • Experience using process mapping or workflow tools to document and visualize business operations
  • Familiarity with project management tools such as Jira, Smartsheet, Asana, or Microsoft Project
  • Ability to support process improvement initiatives that may include automation, reporting, AI-enabled tools, or digital workflow solutions where appropriate
  • Experience using data and operational insights to identify inefficiencies and support process decisions

Preferred Skills

  • Experience in the pharmaceutical, biotechnology, healthcare, or life sciences industry
  • Familiarity with commercial operations and/or cell and gene therapy (CGT) business processes
  • Experience supporting operational excellence, business transformation, or process governance initiatives
  • Exposure to automation or AI-enabled process improvement tools
  • Knowledge of change management principles and stakeholder adoption strategies
  • Experience in matrixed, fast-paced business environments
  • Familiarity with reporting and visualization tools such as Power BI
  • Ability to balance strategic process thinking with hands-on execution
  • Salesforce Agentforce is a plus

Pay Range:

$142,800 - $214,200

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Apply