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Problem Manager Jobs in Pasco, WA (NOW HIRING)

Wendy's

Wendy's Shift Manager

Kennewick, WA · On-site

$17/hr

Growth: 97% of our managers are promoted from within * Support: Hands-on training, mentorship, and ... Strong leadership, communication, and problem-solving skills * Flexibility to work weekends and ...

Wenspok Companies

Wendy's Shift Manager

Pasco, WA · On-site

$17/hr

Growth: 97% of our managers are promoted from within * Support: Hands-on training, mentorship, and ... Strong leadership, communication, and problem-solving skills * Flexibility to work weekends and ...

Wendy's

Wendy's Shift Manager

Pasco, WA

$18.16/hr

Growth: 97% of our managers are promoted from within * Support: Hands-on training, mentorship, and ... Strong leadership, communication, and problem-solving skills * Flexibility to work weekends and ...

Wendy's

Wendy's Shift Manager

Richland, WA · On-site

$17/hr

... our managers are promoted from within • Support: Hands-on training, mentorship, and defined ... problem-solving skills • Flexibility to work weekends and holidays • Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Pasco, WA · On-site

$18.16/hr

... our managers are promoted from within • Support: Hands-on training, mentorship, and defined ... problem-solving skills • Flexibility to work weekends and holidays • Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Kennewick, WA · On-site

$17/hr

... our managers are promoted from within Support: Hands-on training, mentorship, and defined career ... and problem-solving skills Flexibility to work weekends and holidays Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Kennewick, WA · On-site

$17/hr

... our managers are promoted from within • Support: Hands-on training, mentorship, and defined ... problem-solving skills • Flexibility to work weekends and holidays • Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Pasco, WA · On-site

$17/hr

... our managers are promoted from within Support: Hands-on training, mentorship, and defined career ... and problem-solving skills Flexibility to work weekends and holidays Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Pasco, WA · On-site

$17/hr

... our managers are promoted from within • Support: Hands-on training, mentorship, and defined ... problem-solving skills • Flexibility to work weekends and holidays • Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Richland, WA · On-site

$17/hr

... our managers are promoted from within Support: Hands-on training, mentorship, and defined career ... and problem-solving skills Flexibility to work weekends and holidays Ability to stand for long ...

Wendy's

Wendy's Shift Manager

Pasco, WA · On-site

$18.16/hr

... our managers are promoted from within Support: Hands-on training, mentorship, and defined career ... and problem-solving skills Flexibility to work weekends and holidays Ability to stand for long ...

Walmart

Senior Manager Supply Chain Facility

Hermiston, OR · On-site

$128K - $192K/yr

You'll deliver sustained performance gains through disciplined problem solving, standardization ... Manage and prioritize Process Quality Engineer workloads to balance network-driven initiatives with ...

Wendy's

Wendy's Assistant Manager

Pasco, WA · On-site

$17 - $20/hr

As an Assistant Manager, you'll lead a team, deliver great results, and grow into the next step of ... problem-solving, and decision-making skills Why Wenspok Companies We operate 68+ Wendy's ...

EquipmentShare

Territory Account Manager

Pasco, WA · On-site

$24K/mo

We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take ... Ability to manage strategic and national accounts A Workplace For All At EquipmentShare, we believe ...

Wendy's

Wendy's Assistant Manager

Pasco, WA · On-site

$17 - $20/hr

As an Assistant Manager, you'll lead a team, deliver great results, and grow into the next step of ... problem-solving, and decision-making skills Why Wenspok Companies We operate 68+ Wendy's ...

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Showing results 41-60

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Pasco, WA

Problem Manager information

See Pasco, WA salary details

$28.4K

$62.2K

$117K

How much do problem manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for problem manager in Pasco, WA is $62,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $85,100.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Pasco, WA look for?

The top searched job categories for Problem Manager jobs in Pasco, WA are:

What cities near Pasco, WA are hiring for Problem Manager jobs?

Cities near Pasco, WA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Pasco, WA as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,228 per year, or $29.9 per hour.

Wendy's Shift Manager

Wendy's

Kennewick, WA • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,365 frontline employees who took The Breakroom Quiz

79th of 107 rated fast food restaurants

Job description

Hours: Opening Shifts/Mid-Day Shifts/Closing Shifts/Weekends

Starting Pay: $17.00/hour


Step Into Leadership

At Wendy’s we don’t just serve burgers, we build careers! Join a team that values your leadership, rewards your results, and celebrates your growth.


Why You’ll Love Working Here

  1. Competitive Pay + achievable monthly bonuses
  2. Benefits: Medical, dental, vision, RX, paid vacation, life insurance, and a competitive 401(k) match
  3. Growth: 97% of our managers are promoted from within
  4. Support: Hands-on training, mentorship, and defined career paths


What You’ll Do

  1. Lead and motivate your team to achieve daily goals
  2. Deliver top-tier guest experiences every time
  3. Enforce Wendy’s standards for Quality, Service, and Cleanliness
  4. Train, coach, and develop team members for success
  5. Manage food safety, inventory, and labor efficiency


Minimum Qualifications

  1. At least 18 years of age
  2. Minimum of 1 year of shift management experience (QSR or fast-casual preferred)
  3. Strong leadership, communication, and problem-solving skills
  4. Flexibility to work weekends and holidays
  5. Ability to stand for long periods of time without a break
  6. High school diploma or equivalent preferred


Why Wenspok Companies

We operate 68+ Wendy’s restaurants across 10 states and are proud to promote from within. Join a company that values your time, your goals, and your growth. EOE

Ready to take your next step in leadership? Apply today!


What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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