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Problem Manager Jobs in Missoula, MT (NOW HIRING)

JCCS, P.C.

Audit Manager - CPA

Missoula, MT · On-site

$92K - $121K/yr

Support, coaching and feedback from co-workers and managers. * Opportunities to develop new skills ... The ability to problem-solve and think independently * Attention to detail, and good organizational ...

JCCS, P.C.

Audit Manager - CPA

Missoula, MT · On-site

$92K - $121K/yr

Support, coaching and feedback from co-workers and managers. * Opportunities to develop new skills ... The ability to problem-solve and think independently * Attention to detail, and good organizational ...

Jccs, P.c.

Audit Manager - CPA

Missoula, MT · Hybrid

$92K - $121K/yr

Support, coaching and feedback from co-workers and managers. * Opportunities to develop new skills ... The ability to problem-solve and think independently * Attention to detail, and good organizational ...

Pinion

Manager - National Tax Office

Missoula, MT · Remote

$109K - $144K/yr

Critical thinking and problem-solving mindset * Ability to manage multiple priorities and deliver high-quality work under deadlines What's in it for you: * A people-centered culture, with fun ...

HUB

Account Manager - Commercial Insurance

Missoula, MT · Hybrid

Our work environment encourages critical andindependent thinking, problem-solving andproject-management.We trust our employees to make good decisions for our clients and we give them the space to do ...

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Problem Manager information

See Missoula, MT salary details

$27.7K

$60.8K

$114.4K

How much do problem manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for problem manager in Missoula, MT is $60,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $83,200.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Missoula, MT look for?

The top searched job categories for Problem Manager jobs in Missoula, MT are:

What cities near Missoula, MT are hiring for Problem Manager jobs?

Cities near Missoula, MT with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Missoula, MT as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $60,819 per year, or $29.2 per hour.

Civic Engagement Program Manager, Mansfield Center

University of Montana / Helena College / University of Montana Western

Missoula, MT • On-site

$24.23/hr

Full-time

Retirement

Posted 14 days ago

Job description

Salary: $24.23 Hourly
Location : Missoula Mountain Campus
Job Type: Hourly Staff Full-time
Job Number: 202400771
Department: Mansfield Center Administration, University of Montana
Opening Date: 08/21/2026
Closing Date: 9/20/2026 11:59 PM Mountain
FLSA: Determined by Position
Description
The Mansfield Center invites applications for a Program Manager to support planning and delivery of high-impact civic engagement programs. Working across a variety of programs, the Program Manager provides essential operational and logistical support to participants and program officers while serving as a key liaison among external partners, community members, and University of Montana colleagues.
The position plays a central role in ensuring that programs serving thousands of participants each year run smoothly from planning through completion. Responsibilities include coordinating and troubleshooting complex logistics, activities, and events; maintaining accurate records and procedures; and managing multiple concurrent tasks and recurring program processes. Success in this role requires exceptional organizational and communication skills, meticulous attention to detail, sound judgment, and the ability to consistently execute complex processes accurately and efficiently.
Examples of Duties and Responsibilities
  • Maintains accurate participant and program records, including confidential information, using databases, spreadsheets, and other electronic systems.
  • Tracks program logistics, deadlines, budgets, deliverables, and vendor contracts across multiple concurrent programs.
  • Coordinates participant travel, lodging, transportation, events, and technology for in-person and virtual programs.
  • Coordinates and implements program activities in alignment with program goals and Center priorities.
  • Communicates with participants, partners, vendors, and campus colleagues to coordinate activities and resolve logistical issues.
  • Supports program communications and outreach, including social media, presentations, and other materials.
  • Coordinates program administration, reporting, evaluation, and compliance with grant requirements and University policies.
  • Supervises, trains, and supports student employees and interns.
  • Serves as a liaison with campus and community partners and maintains alumni contacts.
  • Supports general office operations, including files, supplies, equipment, and other administrative needs.

Minimum Qualifications
  • High School diploma and two (2) years of experience or an equivalent combination of education and experience.
  • Exceptional organizational, analytical, and problem-solving skills, with strong attention to detail, accuracy, follow-through, and sound judgment.
  • Ability to manage multiple priorities, deadlines, and recurring processes while maintaining consistency and accuracy.
  • Excellent written and verbal communication skills, with the ability to work effectively with a variety of audiences.
  • Ability to develop and improve organizational systems, anticipate needs, identify issues, and implement effective solutions.
  • Ability to maintain accurate records and confidentiality.
  • Proficiency with Microsoft Office, particularly Excel, databases, and other office technology, with the ability to learn new software and project management tools.
  • Ability to work a flexible schedule, including evenings and weekends during peak program periods, and to accompany participants on outdoor activities, including mountainous hikes and whitewater rafting.

Preferred Qualifications
  • Bachelor's degree and two (2) years of closely related experience; or an equivalent combination of experience and education.
  • Experience coordinating logistics, events, or complex operational processes that require a high degree of organization and attention to detail. ?

Additional Information
Compensation Title: Program Manager I
Union: FOCUS-MFPE
Work Schedule: Full-time, 1.0 FTE (40 Hours a week), typically Monday through Friday with flexible hours, 12 months/year.
Probationary Period: Six (6) months minimum
Benefits include: an insurance package, a mandatory retirement plan, a partial tuition waiver, and a wellness program.
Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.Complete applications received by the closing date will be guaranteed consideration.
A complete application includes:
  1. Letter of Interest - addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as "Dear Search Committee" or "Dear Hiring Manager" is acceptable.
  2. Detailed Resume - listing education and describing work experience
  3. Three (3) Professional References - names and contact information

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.
The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of "mission first, people always"; partner with place; and proudly tell the UM story.
The Affiliation of the University of Montana (UM Affiliation) is an equal opportunity employer. UM Affiliation does not discriminate against any applicant on the basis of protected class status as described in UM's non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans' or disabilities preference in accordance with state law.
Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations.
References: References not listed on the application materials may be contacted; notice may be provided to the applicant. UM partners with SkillSurvey for reference checking. Applicants may receive emails from SkillSurvey to submit reference information.
Testing: Individual hiring departments within the UM Affiliation may elect to administer pre-employment tests, which are relevant to essential job functions.
Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM and all affiliated campuses, as legally required (e.g., Form I-9). The University of Montana will require proof of authorization to work in the United States before final hiring. Due to the September 19, 2025 Presidential Proclamation and related guidance from USCIS and the Department of State, the University may be limited in its ability to offer H-1B sponsorship. At this time, we are unable to sponsor new H-1B visas that require payment of the additional fee introduced by the Proclamation.
The University of Montana offers a wide variety of benefits. Please visit the for full information or contact our office if you have additional questions.

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