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Problem Manager Jobs in Kansas City, MO (NOW HIRING)

CYNET SYSTEMS

Problem Resolution Coordinator

Lenexa, KS · On-site

$18 - $23/hr

Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed. * Demonstrates ability to interpret specimen flow/tracking ...

hendersonco

Service Desk Supervisor

Lenexa, KS · On-site

Experience working within structured IT service management environments, including alignment to ITIL practices such as Incident, Request, and Problem Management, is required. * Experience operating ...

hendersonco

Service Desk Supervisor

Kansas City, MO

Experience working within structured IT service management environments, including alignment to ITIL practices such as Incident, Request, and Problem Management, is required. * Experience operating ...

Henderson Engineers

Service Desk Supervisor

Lenexa, KS · On-site

Experience working within structured IT service management environments, including alignment to ITIL practices such as Incident, Request, and Problem Management, is required. * Experience operating ...

PNC Bank

Account Manager II

Overland Park, KS

Identifying and resolving operational, client, and project-related issues through effective problem ... Manages processes outlined in the contract and partners to resolve challenges regarding ...

Stellent IT LLC

Infrastructure Server Engineer

Kansas City, MO · On-site

$104K - $137K/yr

Provide assistance as needed for support of the Windows server environment including maintaining currency, patch compliance, problem management and resolution, backup and DR using industry standard ...

Right Talent Right Now

Network Analyst

Kansas City, MO · On-site

... management, problem management and change management processes Demonstrated influencing and negotiating skills Demonstrated team player Positive attitude Additional Information All your information ...

Bell's Management

Shift Manager

Kansas City, KS · On-site

$14.25 - $18/hr

Your responsibilities include everything from mentoring team members to managing all front and back ... You are a quick thinker, a problem solver, a skilled communicator and a world-class motivator.

Bell's Management

Shift Manager

North Kansas City, MO · On-site

$13.75 - $17.50/hr

Your responsibilities include everything from mentoring team members to managing all front and back ... You are a quick thinker, a problem solver, a skilled communicator and a world-class motivator.

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Problem Manager information

See Kansas City, MO salary details

$25.9K

$56.9K

$107K

How much do problem manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for problem manager in Kansas City, MO is $56,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $77,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What job categories do people searching Problem Manager jobs in Kansas City, MO look for? The top searched job categories for Problem Manager jobs in Kansas City, MO are:
What cities near Kansas City, MO are hiring for Problem Manager jobs? Cities near Kansas City, MO with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Kansas City, MO as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $56,926 per year, or $27.4 per hour.

SW V - Beach Supervisor - Blue Springs Beach

Jackson County Missouri

Lees Summit, MO • On-site

$18/hr

Part-time

Re-posted 26 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Parks + Rec - Seasonal Jobs
Title: Seasonal Worker V - Beach Supervisor -Blue Springs Beach
Location: Lee's Summit, MO
Grade: 099NM
Salary: $18.00/hour
Job Duties: Beach Supervisor
Job Duties:
  • Manage seasonal staff by setting clear expectations, providing feedback, delegating tasks, and resolving issues.
  • Oversee daily beach operations, including admissions, maintenance, cleaning, customer concerns, and safety. Serve as a vital link between seasonal lifeguards and the Sports & Aquatics Administrator.
  • Assist in scheduling lifeguard shifts to ensure adequate coverage during operating hours, with overall approval from the Sports & Aquatics Administrator.
  • Cultivate a positive team environment that emphasizes safety, professionalism, and exceptional guest service.
  • Aid in coordinating drills to ensure lifeguards are well-prepared to respond to incidents effectively.
  • Take charge during emergencies and follow established protocols for escalating situations to higher management or medical professionals.
  • Ensure beach facilities are clean and stocked and communicate any maintenance needs to the Sports & Aquatics Administrator.

Minimum Qualifications:
  • High school diploma or equivalent; some college coursework is preferred.
  • Strong leadership and organizational skills; management experience is desired.
  • Current lifeguard certification and/or CPR certification is preferred but not required; training is optional and provided on 5/3 and 5/9.
  • Basic computer and point-of-sale skills are necessary.
  • Required to work weekends, evenings, and holidays; work schedule will vary.

***These are seasonal positions only. Successful applicants must provide their own transportation. All applicants must be 16 years of age or older unless otherwise specified. Valid driver's license required. Must pass pre-employment drug test/background check.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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