The Director of Customer Experience is accountable for defining, delivering, and continuously ... This position has the responsibility to protect the privacy and confidentiality of customers ...
The Director of Customer Experience is accountable for defining, delivering, and continuously ... This position has the responsibility to protect the privacy and confidentiality of customers ...
The Director provides leadership and oversight of the design, development, coordination ... Privacy Act (FERPA). * Other duties as assigned. About Cornell College Cornell College is a ...
Quick apply
The Director provides leadership and oversight of the design, development, coordination ... Privacy Act (FERPA). * Other duties as assigned. About Cornell College Cornell College is a ...
Clinical Director | Posted in Cedar Rapids., IA
Cedar Rapids, IA · On-site
$78K - $106K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Estherville, Iowa Job Opportunity Clinical Services Director Our Program : Forest Ridge Youth ... Exercise vigilance to maintain client privacy in accordance with HIPAA and 42 CFR * All other ...
Clinical Director | Posted in Cedar Rapids., IA
Cedar Rapids, IA · On-site
$78K - $106K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Estherville, Iowa Job Opportunity Clinical Services Director Our Program : Forest Ridge Youth ... Exercise vigilance to maintain client privacy in accordance with HIPAA and 42 CFR * All other ...
Director of Marketing
Medical
Dental
Vision
Life
Retirement
PTO
... quality, privacy, brand, and human-review standards. • Provide brand standards, creative ... direct authority, and deliver quality results in a fast-paced environment. Education and/or ...
Director of Marketing
Medical
Dental
Vision
Life
Retirement
PTO
... quality, privacy, brand, and human-review standards. • Provide brand standards, creative ... direct authority, and deliver quality results in a fast-paced environment. Education and/or ...
Director, Technical Services/Manufacturing Science
Fort Dodge, IA · On-site
Retirement
PTO
Director - Technical Service/Manufacturing Science (TSMS) As the TSMS Director, you will lead a ... Privacy Notice.
Director, Technical Services/Manufacturing Science
Fort Dodge, IA · On-site
Retirement
PTO
Director - Technical Service/Manufacturing Science (TSMS) As the TSMS Director, you will lead a ... Privacy Notice.
Director, Technical Services/Manufacturing Science
Fort Dodge, IA · On-site
Retirement
PTO
Director - Technical Service/Manufacturing Science (TSMS) As the TSMS Director, you will lead a ... Privacy Notice.
Director, Technical Services/Manufacturing Science
Fort Dodge, IA · On-site
Retirement
PTO
Director - Technical Service/Manufacturing Science (TSMS) As the TSMS Director, you will lead a ... Privacy Notice.
Information Technology Director
Ida Grove, IA · On-site
$110 - $140/hr
Medical
Dental
Vision
Life
Retirement
PTO
Seeking an Information Technology (IT) Director. Position is full time, Monday through Friday ... privacy and security. * Monitors departmental activities and facility hardware and software to ...
Information Technology Director
Ida Grove, IA · On-site
$110 - $140/hr
Medical
Dental
Vision
Life
Retirement
PTO
Seeking an Information Technology (IT) Director. Position is full time, Monday through Friday ... privacy and security. * Monitors departmental activities and facility hardware and software to ...
Information Technology Director
Ida Grove, IA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Seeking an Information Technology (IT) Director. Position is full time, Monday through Friday ... privacy and security. * Monitors departmental activities and facility hardware and software to ...
Quick apply
Information Technology Director
Ida Grove, IA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Seeking an Information Technology (IT) Director. Position is full time, Monday through Friday ... privacy and security. * Monitors departmental activities and facility hardware and software to ...
Director of Quality, Risk & Compliance, (Behavioral Health, Joint Commission and/or CARF Accredi...
$85K - $100K/yr
Medical
Dental
Vision
PTO
Director of Quality, Risk & Compliance, (Behavioral Health, Joint Commission and/or CARF ... May serve as Privacy/Security Officer, providing direction and oversight of activities related to ...
New
Director of Quality, Risk & Compliance, (Behavioral Health, Joint Commission and/or CARF Accredi...
$85K - $100K/yr
Medical
Dental
Vision
PTO
Director of Quality, Risk & Compliance, (Behavioral Health, Joint Commission and/or CARF ... May serve as Privacy/Security Officer, providing direction and oversight of activities related to ...
New
Director - Site Warehouse & Packaging Operations As the Director - Site Warehouse & Packaging ... Privacy Notice.
Director - Site Warehouse & Packaging Operations As the Director - Site Warehouse & Packaging ... Privacy Notice.
Director, Enterprise Architecture
Cedar Rapids, IA · On-site
$120 - $160/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role Overview The Director, Enterprise Architecture serves as the end‑to‑end solution ... Knowledge of applicable data privacy and information security practices. * Proven ability to design ...
Director, Enterprise Architecture
Cedar Rapids, IA · On-site
$120 - $160/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role Overview The Director, Enterprise Architecture serves as the end‑to‑end solution ... Knowledge of applicable data privacy and information security practices. * Proven ability to design ...
Direct Support Professional
Cedar Rapids, IA · On-site
$15 - $18.25/hr
Medical
Dental
Vision
Retirement
Have working knowledge of privacy laws and regulations. * Ability to respond well under pressure. * Must possess strong leadership skills. As a Direct Support Professional, you will support and ...
Direct Support Professional
Cedar Rapids, IA · On-site
$15 - $18.25/hr
Medical
Dental
Vision
Retirement
Have working knowledge of privacy laws and regulations. * Ability to respond well under pressure. * Must possess strong leadership skills. As a Direct Support Professional, you will support and ...
Director, AI Enablement & Platforms
Medical
Dental
Vision
Life
Retirement
PTO
Description Director, AI Enablement & Platforms Full-time | On-site | Director / Senior Leadership ... Partner cross-functionally with Security, Legal, Privacy, and Risk to operationalize responsible AI.
Director, AI Enablement & Platforms
Medical
Dental
Vision
Life
Retirement
PTO
Description Director, AI Enablement & Platforms Full-time | On-site | Director / Senior Leadership ... Partner cross-functionally with Security, Legal, Privacy, and Risk to operationalize responsible AI.
Health System Director - Missouri, Iowa and Illinois
$186K - $311K/yr
Medical
Retirement
PTO
The Health System Director will play a pivotal role in executing our Organized Provider Solutions ... Experience working within framework of patient privacy laws including HIPAA and similar state laws
Health System Director - Missouri, Iowa and Illinois
$186K - $311K/yr
Medical
Retirement
PTO
The Health System Director will play a pivotal role in executing our Organized Provider Solutions ... Experience working within framework of patient privacy laws including HIPAA and similar state laws
Fire Chief
Cedar Rapids, IA · On-site
$152K - $214K/yr
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Fire Chief
Cedar Rapids, IA · On-site
$152K - $214K/yr
Powered by ApplicantStack Applicant Tracking Privacy Policy | Terms of Use
Health System Director GSK is becoming a more customer-centric organization while bringing an ... Experience working within framework of patient privacy laws including HIPAA and similar state laws
Health System Director GSK is becoming a more customer-centric organization while bringing an ... Experience working within framework of patient privacy laws including HIPAA and similar state laws
Supply Chain Analyst 5
Cedar Rapids, IA · Remote
Medical
Retirement
Depending on your temporary assignment, benefits may include direct deposit, free career counseling ... Privacy Information Statement, which explains how we will use your information, please visit ...
Quick apply
Supply Chain Analyst 5
Cedar Rapids, IA · Remote
Medical
Retirement
Depending on your temporary assignment, benefits may include direct deposit, free career counseling ... Privacy Information Statement, which explains how we will use your information, please visit ...
Direct Support Professional (DSP), Night and Weekend Recreation PT
Bettendorf, IA · On-site
$14 - $16/hr
Ensure compliance with HIPAA and privacy requirements. * Monitor supplies and regularly communicate needs to the Program Director. * Complete daily housekeeping tasks, including laundry, dishwashing ...
Direct Support Professional (DSP), Night and Weekend Recreation PT
Bettendorf, IA · On-site
$14 - $16/hr
Ensure compliance with HIPAA and privacy requirements. * Monitor supplies and regularly communicate needs to the Program Director. * Complete daily housekeeping tasks, including laundry, dishwashing ...
Ensure compliance with HIPAA and privacy requirements * Monitor supplies and regularly communicate needs to Program Director. * Complete daily housekeeping tasks including laundry, dishwashing, floor ...
Ensure compliance with HIPAA and privacy requirements * Monitor supplies and regularly communicate needs to Program Director. * Complete daily housekeeping tasks including laundry, dishwashing, floor ...
Direct Support Professional (DSP), After School Caregiver PT
Bettendorf, IA · On-site
$14 - $15/hr
Ensure compliance with HIPAA and privacy requirements * Monitor supplies and regularly communicate needs to Program Director. * Complete daily housekeeping tasks including laundry, dishwashing, floor ...
Direct Support Professional (DSP), After School Caregiver PT
Bettendorf, IA · On-site
$14 - $15/hr
Ensure compliance with HIPAA and privacy requirements * Monitor supplies and regularly communicate needs to Program Director. * Complete daily housekeeping tasks including laundry, dishwashing, floor ...
Privacy Director information
See Iowa salary details
$30.5K - $49.4K
9% of jobs
$49.4K - $68.3K
0% of jobs
$68.3K - $87.1K
2% of jobs
$99.6K is the 25th percentile. Wages below this are outliers.
$87.1K - $106K
21% of jobs
$106K - $124.9K
15% of jobs
The median wage is $128K / yr.
$124.9K - $143.8K
15% of jobs
$153K is the 75th percentile. Wages above this are outliers.
$143.8K - $162.6K
25% of jobs
$162.6K - $181.5K
0% of jobs
$181.5K - $200.4K
0% of jobs
$200.4K - $219.2K
0% of jobs
$219.2K - $238.1K
12% of jobs
$30.5K
$135.6K
$238.1K
How much do privacy director jobs pay per year?
What is a privacy director?
Privacy directors design, develop, and oversee an organization’s privacy programs. They implement and maintain procedures and policies to streamline IT security, monitor compliance, investigate issues or breaches, and supervise the department. Other duties may include developing strategies to examine security issues and researching new policies and programs that protect private information. Qualifications to become a privacy director include a bachelor’s degree in cybersecurity, computer science, or a related field, and five years of experience in managing an IT security department.
What does a privacy director do?
What are the key skills and qualifications needed to thrive as a privacy director, and why are they important?
What are some typical challenges a privacy director faces when implementing privacy programs across global teams?
What is the difference between Privacy Director vs Privacy Manager?
| Aspect | Privacy Director | Privacy Manager |
|---|---|---|
| Credentials | Legal, compliance, or privacy certifications (e.g., CIPP, CIPM) | Similar certifications, often with less seniority |
| Work Environment | Strategic leadership, policy development, executive collaboration | Operational tasks, team management, implementing privacy programs |
| Employer & Industry Usage | Large corporations, tech firms, healthcare | Mid-sized companies, departments within larger organizations |
| Search & Comparison Intent | Understanding senior privacy roles, strategic responsibilities | Operational privacy tasks, team management |
The Privacy Director focuses on strategic leadership, policy development, and high-level compliance, often working with executives. The Privacy Manager handles day-to-day privacy operations, managing teams and implementing privacy programs. Both roles require similar certifications but differ in scope and seniority.
What are popular job titles related to Privacy Director jobs in Iowa?
For Privacy Director jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Privacy Director jobs in Iowa look for?
The top searched job categories for Privacy Director jobs in Iowa are:
What cities in Iowa are hiring for Privacy Director jobs?
Cities in Iowa with the most Privacy Director job openings:

Other
Posted 15 days ago
Job description
At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.
Job Title: Director of Customer Experience
Department: Banking
FLSA: Salary
General Function: The Director of Customer Experience is accountable for defining, delivering, and continuously improving consistent, high-quality customer experience across all departments. This role serves as the enterprise owner of customer service strategy, service standards, and execution. This leader partners closely with managers to ensure customer interactions align with organizational values, regulatory requirements, and business goals while driving measurable improvements in customer satisfaction, loyalty, and retention.
Core Competencies
- Customer-centric mindset with strong business acumen
- Data-driven decision making
- Coaching and people development
- Change leadership and continuous improvement
- Clear, confident communicator
Accountable and Reports to: VP, Human Resources
Positions that Report to you: None
Primary Duties and Responsibilities:
- Establish and own the enterprise-wide branch customer experience strategy, including service standards, behavioral expectations, and service recovery protocols.
- Define what "great service" looks like at every customer touchpoint, from greeting to problem resolution.
- Ensure consistency of customer experience across all departments.
- Provide leadership, coaching, and direction to all employees.
- Partner with managers to reinforce service expectations, accountability, and performance improvement.
- Identify service gaps and work with managers to hold employees accountable.
- Partner with Human Resources to design and deploy customer service training, onboarding, and ongoing development programs.
- Ensure teams have the tools, knowledge, and confidence to deliver a high-quality customer experience.
- Reinforce service behaviors through coaching, observation, and feedback loops
- Own customer feedback channels (surveys, complaints, compliments, trends).
- Analyze customer experience data and translate insights into actionable improvements.
- Establish and monitor key performance indicators (e.g., customer satisfaction, service recovery effectiveness, complaint trends).
- Other duties as assigned
- Commitment to the Midwest Heritage mission and willingness to promote the values of the organization.
- Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
- Proficient computer skills. Microsoft Office preferred (Outlook, Power Point, Excel and Word.)
- Good verbal and written communication skills.
- Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
- Strong detail orientation including the ability to review forms for accuracy and completeness.
- Bachelor's degree preferred.
- 7+ years of progressive leadership experience in customer experience, retail banking, service operations, or a related field.
- Demonstrated success leading service teams across multiple locations.
- Strong understanding of retail banking operations and customer expectations.
- Proven ability to influence without direct authority and partner cross-functionally.
- This position is classified sedentary/light and requires the ability to sit for long periods of time.
- Visual requirements include: ability to see detail at near range with or without correction.
- Must be able to perform the following physical activities: sitting for long periods, talking (in person and by telephone), hearing and repetitive motions.
- The duties of this position are normally performed in a general office setting. This is a fast-paced work environment.
- Frequent travel to all locations.
- There is frequent pressure to meet deadlines and handle multiple projects in a day.
Equipment Used to Perform Job:
PC with Microsoft Office programs.
Contacts:
This position works with Midwest Heritage employees, bank customers, Hy-Vee employees, vendors and outside agents doing direct business with Midwest Heritage.
Confidentiality:
This position has the responsibility to protect the privacy and confidentiality of customers, employees and bank insurance/financial information at all times.