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Privacy Director Jobs in Iowa (NOW HIRING)

Director of Marketing

Urbandale, IA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... quality, privacy, brand, and human-review standards. • Provide brand standards, creative ... direct authority, and deliver quality results in a fast-paced environment. Education and/or ...

Direct Support Professional

Cedar Rapids, IA · On-site

$15 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Have working knowledge of privacy laws and regulations. * Ability to respond well under pressure. * Must possess strong leadership skills. As a Direct Support Professional, you will support and ...

Supply Chain Analyst 5

Cedar Rapids, IA · Remote

  • Medical

  • Retirement

Depending on your temporary assignment, benefits may include direct deposit, free career counseling ... Privacy Information Statement, which explains how we will use your information, please visit ...

Showing results 41-60

Privacy Director information

See Iowa salary details

$30.5K

$135.6K

$238.1K

How much do privacy director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for privacy director in Iowa is $135,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,500.00 and $147,000.00 per year, depending on experience, location, and employer.

What is a privacy director?

Privacy directors design, develop, and oversee an organization’s privacy programs. They implement and maintain procedures and policies to streamline IT security, monitor compliance, investigate issues or breaches, and supervise the department. Other duties may include developing strategies to examine security issues and researching new policies and programs that protect private information. Qualifications to become a privacy director include a bachelor’s degree in cybersecurity, computer science, or a related field, and five years of experience in managing an IT security department.

What does a privacy director do?

A Privacy Director is responsible for overseeing an organization's data privacy policies and ensuring compliance with relevant privacy laws and regulations. They develop, implement, and monitor privacy programs to protect sensitive information and manage risks related to data handling. Privacy Directors also train staff, respond to data breaches, and serve as the main point of contact for privacy-related inquiries both internally and externally.

What are the key skills and qualifications needed to thrive as a privacy director, and why are they important?

To thrive as a Privacy Director, you need deep expertise in data privacy laws and regulations (such as GDPR and CCPA), risk management, and a relevant degree in law, business, or information security. Familiarity with privacy management software, data mapping tools, and certifications like CIPP/E or CIPM are commonly expected. Excellent leadership, communication, and problem-solving skills help in guiding teams and advising stakeholders on complex privacy issues. These skills ensure robust privacy compliance, protect organizational reputation, and build trust with customers and regulators.

What are some typical challenges a privacy director faces when implementing privacy programs across global teams?

Privacy Directors often encounter challenges aligning privacy programs with varying international regulations, such as the GDPR, CCPA, and other local laws. They must coordinate with legal, IT, and compliance departments to ensure consistent policies and training across different regions. Balancing business goals with privacy requirements, managing cross-border data transfers, and keeping up with rapidly evolving privacy legislation are common aspects of the role. Effective communication and adaptability are key to overcoming these challenges while fostering a culture of privacy throughout the organization.

What is the difference between Privacy Director vs Privacy Manager?

AspectPrivacy DirectorPrivacy Manager
CredentialsLegal, compliance, or privacy certifications (e.g., CIPP, CIPM)Similar certifications, often with less seniority
Work EnvironmentStrategic leadership, policy development, executive collaborationOperational tasks, team management, implementing privacy programs
Employer & Industry UsageLarge corporations, tech firms, healthcareMid-sized companies, departments within larger organizations
Search & Comparison IntentUnderstanding senior privacy roles, strategic responsibilitiesOperational privacy tasks, team management

The Privacy Director focuses on strategic leadership, policy development, and high-level compliance, often working with executives. The Privacy Manager handles day-to-day privacy operations, managing teams and implementing privacy programs. Both roles require similar certifications but differ in scope and seniority.

More about Privacy Director jobs

What are popular job titles related to Privacy Director jobs in Iowa?

For Privacy Director jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Privacy Director jobs?

Cities in Iowa with the most Privacy Director job openings:

Infographic showing various Privacy Director job openings in Iowa as of June 2026, with employment types broken down into 65% Full Time, 31% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $135,553 per year, or $65.2 per hour.

Director of Customer Experience

Midwest Heritage

West Des Moines, IA • On-site

Other

Posted 15 days ago


Job description

Additional Considerations (if any):
At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.
Job Title: Director of Customer Experience
Department: Banking
FLSA: Salary
General Function: The Director of Customer Experience is accountable for defining, delivering, and continuously improving consistent, high-quality customer experience across all departments. This role serves as the enterprise owner of customer service strategy, service standards, and execution. This leader partners closely with managers to ensure customer interactions align with organizational values, regulatory requirements, and business goals while driving measurable improvements in customer satisfaction, loyalty, and retention.
Core Competencies
  • Customer-centric mindset with strong business acumen
  • Data-driven decision making
  • Coaching and people development
  • Change leadership and continuous improvement
  • Clear, confident communicator
Reporting Relations:
Accountable and Reports to: VP, Human Resources
Positions that Report to you: None
Primary Duties and Responsibilities:
  • Establish and own the enterprise-wide branch customer experience strategy, including service standards, behavioral expectations, and service recovery protocols.
  • Define what "great service" looks like at every customer touchpoint, from greeting to problem resolution.
  • Ensure consistency of customer experience across all departments.
  • Provide leadership, coaching, and direction to all employees.
  • Partner with managers to reinforce service expectations, accountability, and performance improvement.
  • Identify service gaps and work with managers to hold employees accountable.
  • Partner with Human Resources to design and deploy customer service training, onboarding, and ongoing development programs.
  • Ensure teams have the tools, knowledge, and confidence to deliver a high-quality customer experience.
  • Reinforce service behaviors through coaching, observation, and feedback loops
  • Own customer feedback channels (surveys, complaints, compliments, trends).
  • Analyze customer experience data and translate insights into actionable improvements.
  • Establish and monitor key performance indicators (e.g., customer satisfaction, service recovery effectiveness, complaint trends).
Secondary Duties and Responsibilities:
  • Other duties as assigned
Knowledge, Skills, Abilities, and Worker Characteristics:
  • Commitment to the Midwest Heritage mission and willingness to promote the values of the organization.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
  • Proficient computer skills. Microsoft Office preferred (Outlook, Power Point, Excel and Word.)
  • Good verbal and written communication skills.
  • Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
  • Strong detail orientation including the ability to review forms for accuracy and completeness.
Education and Experience:
  • Bachelor's degree preferred.
  • 7+ years of progressive leadership experience in customer experience, retail banking, service operations, or a related field.
  • Demonstrated success leading service teams across multiple locations.
  • Strong understanding of retail banking operations and customer expectations.
  • Proven ability to influence without direct authority and partner cross-functionally.
Physical Requirements:
  • This position is classified sedentary/light and requires the ability to sit for long periods of time.
  • Visual requirements include: ability to see detail at near range with or without correction.
  • Must be able to perform the following physical activities: sitting for long periods, talking (in person and by telephone), hearing and repetitive motions.
Working Conditions:
  • The duties of this position are normally performed in a general office setting. This is a fast-paced work environment.
  • Frequent travel to all locations.
  • There is frequent pressure to meet deadlines and handle multiple projects in a day.

Equipment Used to Perform Job:
PC with Microsoft Office programs.
Contacts:
This position works with Midwest Heritage employees, bank customers, Hy-Vee employees, vendors and outside agents doing direct business with Midwest Heritage.
Confidentiality:
This position has the responsibility to protect the privacy and confidentiality of customers, employees and bank insurance/financial information at all times.