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Principal Support Engineer Jobs (NOW HIRING)

Viking Recruiting Resources

SAP Basis Engineer

Houston, TX · Remote

$130K - $150K/yr

They will report to the Principal Director of Application Support. Required Skills: * Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience * 3+ years ...

The EDH, LLC

Support will require in-depth knowledge of PC Hardware, Desktop Operating Systems options ... The technician is the principal owner of the service request as well as the customer's overall ...

Stantec

Principal, Electrical Engineer

Portland, OR · On-site

$147K - $180K/yr

Our architects, engineers, interior designers, sustainability specialists, and technologists are ... Principal supports business development including but not limited to establishing new business ...

Stantec

Principal, Electrical Engineer

Portland, OR · On-site

$147K - $180K/yr

Our architects, engineers, interior designers, consultants, sustainability specialists, and ... Principal supports business development including but not limited to establishing new business ...

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All JobsPrincipal Support Engineer Jobs

Principal Support Engineer information

See salary details

$74K

$147.2K

$212.5K

How much do principal support engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for principal support engineer in the United States is $147,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,500.00 and $173,000.00 per year, depending on experience, location, and employer.

What are Principal Support Engineers?

Principal Support Engineers are highly experienced technical professionals who provide advanced support for complex software or hardware products. They typically handle escalated issues, work closely with engineering teams to resolve critical problems, and may mentor or lead other support staff. Their role involves deep technical troubleshooting, customer communication, and contributing to product improvements based on customer feedback. Principal Support Engineers often serve as the highest point of technical escalation within a support organization.

What engineers make $200,000 a year?

Principal Support Engineers, especially those with extensive experience, specialized technical skills, and certifications, can earn $200,000 or more annually. Salaries vary based on industry, location, and company size, with senior roles often including bonuses and stock options that contribute to total compensation.

What is a principal support engineer?

A principal support engineer is a senior technical role responsible for providing advanced support to customers, troubleshooting complex issues, and guiding support teams. They often possess deep technical expertise, strong communication skills, and may work with tools like ticketing systems and diagnostic software to ensure customer satisfaction and issue resolution.

What are the key skills and qualifications needed to thrive as a Principal Support Engineer, and why are they important?

To thrive as a Principal Support Engineer, you need deep technical expertise in troubleshooting, systems analysis, and customer support, typically backed by a degree in computer science or a related field. Familiarity with ticketing systems, enterprise software platforms, and relevant certifications such as ITIL or specific vendor credentials is often required. Exceptional problem-solving abilities, leadership, and communication skills distinguish top performers in this role. These skills ensure complex technical issues are resolved efficiently, fostering customer satisfaction and maintaining system reliability.

How does a Principal Support Engineer typically collaborate with product and engineering teams to resolve complex customer issues?

Principal Support Engineers frequently act as a bridge between customers and internal product or engineering teams. When faced with intricate technical challenges, they escalate issues, provide detailed analysis, and share customer feedback directly with developers and product managers. This collaboration helps ensure that critical bugs are addressed promptly and that customer needs influence product improvements. Regular communication, joint troubleshooting sessions, and participation in post-mortem reviews are common aspects of this cross-functional teamwork.

What is the difference between Principal Support Engineer vs Support Engineer?

AspectPrincipal Support EngineerSupport Engineer
CredentialsTypically requires advanced technical certifications, extensive experience, and deep industry knowledgeEntry to mid-level certifications and experience in customer support or technical roles
Work EnvironmentHigh-level technical support, troubleshooting complex issues, often collaborating with engineering teamsProviding technical assistance, resolving customer issues, and maintaining support tickets
Employer & Industry UsageUsed in tech companies, software, hardware, and enterprise solutionsCommon across IT, software, and hardware support roles in various industries

The Principal Support Engineer typically handles complex technical problems, requires advanced certifications, and works closely with engineering teams. Support Engineers focus on resolving customer issues at a more operational level. The roles differ mainly in scope, experience, and technical depth, but both are essential in technical support hierarchies.

What engineers make $300,000 a year?

Principal Support Engineers, especially those with extensive experience, specialized skills, and certifications in areas like cloud computing, networking, or cybersecurity, can earn $300,000 or more annually. High compensation often reflects leadership responsibilities, complex problem-solving, and working in high-demand industries or companies with competitive pay structures.

What engineer makes $500,000 a year?

Principal Support Engineers in high-demand industries or at large tech companies can earn $500,000 or more annually, especially with bonuses, stock options, and extensive experience. Such roles typically require advanced technical skills, certifications, and a strong track record of problem-solving and leadership in complex environments.
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Principal Support Engineer jobs near you
Infographic showing various Principal Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $147,220 per year, or $70.8 per hour.

Principal FPGA Design Engineer

Avenue Technologies and Commodities, Inc.

Tucson, AZ • On-site

Full-time

Posted 9 days ago

Job description

About the Opportunity
Avenue Technologies is seeking a Principal FPGA Design Engineer to support technical, engineering, and program teams in a hands-on environment.
What You Will Do
  • Support engineering, technical, and program teams with role-specific duties.
  • Develop solutions, resolve technical issues, and communicate progress across teams.
  • Apply relevant tools, standards, and methods to meet program requirements.

Helpful Skills
  • software development
  • test equipment
  • RF

Qualifications
  • Bachelor's degree in a STEM or related field is preferred or required based on the role.
  • Relevant experience in the applicable technical discipline.
  • Strong communication, ownership, and problem-solving skills.

Apply