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Principal Service Solutions Jobs (NOW HIRING)

Valley Bank

Principal, Service Designer

Manhattan, NY · On-site

... processes into unified solutions. * Establish and maintain standards, frameworks, and best ... Background in service design, journey mapping, or design systems. * Familiarity with AI-enabled ...

Citizens

Principal Incident Manager

Johnston, RI

$120K - $150K/yr

Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work ... solutions and improve service reliability. Drive process modernization through workflow ...

Connection

Connection is seeking a Principal Managed Services Consultant in Merrimack, NH, to develop and manage IT service solutions. This position will focus on creating MSP service offerings that align with ...

Citizens

Principal Incident Manager

Iselin, NJ

$120K - $150K/yr

Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work ... solutions and improve service reliability. Drive process modernization through workflow ...

Citizens

Principal Incident Manager

Iselin, NJ · On-site

$120K - $150K/yr

Description Principal Service Management Specialist - Enterprise Incident Manager Location & Work ... solutions and improve service reliability. Drive process modernization through workflow ...

Citizens

Principal Incident Manager

Johnston, RI

$120K - $150K/yr

Principal Service Management Specialist - Enterprise Incident Manager Location & Work Arrangement ... solutions and improve service reliability. Drive process modernization through workflow ...

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All JobsPrincipal Service Solutions Jobs

Principal Service Solutions information

See salary details

$36.5K

$109.4K

$182K

How much do principal service solutions jobs pay per year?

As of Jul 14, 2026, the average yearly pay for principal service solutions in the United States is $109,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by professionals working at Principal Service Solutions, and how can new hires effectively navigate them?

Professionals at Principal Service Solutions often encounter challenges such as adapting to rapidly changing client needs, managing multiple complex projects simultaneously, and maintaining high standards in fast-paced environments. New hires can effectively navigate these challenges by proactively communicating with their teams, staying organized, and seeking support from experienced colleagues or mentors. Emphasizing continuous learning and being adaptable to new technologies or procedures can also help professionals excel in their roles and contribute to the team's success.

What are the key skills and qualifications needed to thrive as a Principal Service Solutions Engineer, and why are they important?

To thrive as a Principal Service Solutions Engineer, you need advanced technical expertise in semiconductor equipment or high-tech manufacturing, typically backed by a relevant engineering degree and industry experience. Familiarity with diagnostic tools, process control systems, and certifications such as Six Sigma or OEM-specific training is highly valued. Strong analytical thinking, leadership, and effective communication are crucial soft skills for managing complex projects and cross-functional teams. These skills ensure efficient problem-solving, client satisfaction, and the successful delivery of technical solutions in a competitive industry.

What is the difference between Principal Service Solutions vs Service Engineer?

AspectPrincipal Service SolutionsService Engineer
CredentialsTypically requires advanced certifications, engineering degrees, and extensive experienceRequires technical certifications, associate or bachelor’s degrees, and relevant technical training
Work EnvironmentStrategic roles involving project management, client interaction, and solution designHands-on technical work, installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in consulting firms, large tech companies, and service providers for high-level solutionsCommon in manufacturing, IT, and technical service companies for on-site support

The main difference is that Principal Service Solutions professionals focus on designing and managing complex service solutions and client relationships, while Service Engineers handle technical implementation and support tasks. Both roles are essential but differ in scope, responsibilities, and required credentials.

What are Principal Service Solutions?

Principal Service Solutions is a company that provides engineering, technical, and staffing services to major industries such as semiconductor manufacturing, electronics, and other high-tech sectors. They offer workforce solutions, equipment support, and project management to help businesses achieve operational excellence. Their services are tailored to meet client needs, ranging from on-site technical support to full-scale project implementation. The company is known for its expertise in placing skilled professionals and supporting large-scale technology projects.
What cities are hiring for Principal Service Solutions jobs? Cities with the most Principal Service Solutions job openings:
What job categories do people searching Principal Service Solutions jobs look for? The top searched job categories for Principal Service Solutions jobs are:
Principal Service Solutions jobs near you
Infographic showing various Principal Service Solutions job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $109,393 per year, or $52.6 per hour.
Principal, Service Designer

Principal, Service Designer

Valley Bank

Manhattan, NY • On-site

Full-time

Posted 11 days ago

Valley Bank rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Responsibilities include but are not limited to:
  • Lead the definition and evolution of end-to-end digital experiences and platforms, ensuring they are cohesive, intuitive, and scalable across products and channels.
  • Apply systems thinking to connect customer needs, product capabilities, technology, and operational processes into unified solutions.
  • Establish and maintain standards, frameworks, and best practices that elevate quality, consistency, and efficiency across the organization.
  • Influence strategy, prioritization, and decision-making across cross-functional teams without direct authority.
  • Design and improve complex customer journeys, addressing friction points across digital, physical, and assisted touchpoints.
  • Drive the integration of emerging technologies, including AI, into customer experiences and internal workflows in a responsible and effective way.
  • Use data, research, and performance insights to identify opportunities, inform decisions, and continuously improve experience and platform outcomes.

Required Skills:
  • Strong systems thinking with the ability to connect customer experience, technology, and operations.
  • Deep understanding of UX principles, interaction design, and digital customer journeys.
  • Demonstrated ability to influence cross-functional teams in a matrixed organization.
  • Excellent communication and storytelling skills, especially for complex concepts.
  • Ability to define long-term experience vision while balancing near-term delivery priorities.

Required Experience:
  • High School diploma or GED equivalent and a minimum of 8 years in digital product management, UX design, service design, or related fields.
  • Proven experience working on digital platforms or ecosystems spanning multiple products or channels.

Preferred Experience:
  • Business degree in Business, Design, Technology, or related field.
  • Background in service design, journey mapping, or design systems.
  • Familiarity with AI-enabled products and responsible AI design principles.
  • Experience working across digital and assisted channels.

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