Prevention Program Manager Jobs in Springfield, MO

Job Title:Suicide Prevention Liaison
Location:Springfield, Missouri
Department:Crisis Services
Employment Type:Full-time

Job Summary:
Are you passionate about making a life-saving impact in your community? Join our compassionate and collaborative Crisis Services team where your work directly supports individuals at their most vulnerable moments. As a Suicide Prevention Liaison, you will play a critical role in improving response times for high-risk clients, engaging in meaningful follow-up care, advancing prevention efforts, and promoting education that saves lives. This is an opportunity to be part of an evidence-informed, mission-driven organization that values teamwork, continuous improvement, and the power of human connection. We are looking for individuals who are empathetic, proactive, detail-oriented, and skilled in communication and crisis response.

In this role, you will manage and support the agency's suicide care pathway, conduct follow-ups with clients, collaborate closely with clinical teams and community partners, and ensureaccuratetracking and documentation of services. You will also contribute to suicide prevention education andparticipatein crisis response efforts, helping to ensure that clients receivetimely, coordinated, and effective care.

This position offers...
Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement- Company paid for work functions requiring travel
Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:
Coordinate and manage the agency's suicide care pathway, including conducting timely and supportive follow-up calls with clients at risk
Provide compassionate crisis intervention services via phone and face-to-face to support individuals experiencing suicidality
Collaborate with treatment teams, hospitals, law enforcement, and community partners to ensure continuity of care and client safety
Connect with service providers regarding safety planning and assist in coordinating appropriate interventions
Educate staff and community stakeholders on suicide prevention, including risk factors, warning signs, and intervention strategies
Monitor, track, and analyze data related to suicidality outcomes and ensure accurate reporting in the electronic health record (EHR)
Participate in Zero Suicide Committee meetings and Ad-Hoc Risk Management/Death Reviews to support continuous quality improvement
Work closely with Quality Management to evaluate outcomes and enhance prevention strategies across client populations
Maintain thorough, timely documentation and ensure compliance with agency policies and procedures
Attend meetings and contribute feedback to improve program effectiveness and service delivery

Education, Experience, and/or Credential Qualifications:
Bachelor's degree in a human services field required (Master's degree preferred)
Knowledge and skills in suicide risk assessment, crisis intervention, and triage
Strong written and verbal communication skills
Demonstrated ability in problem-solving, clinical judgment, and time management
Experience using electronic medical records (EHR) systems preferred
CPR/First Aid and CPI certification required

Additional Qualifications:
Strong initiative and ability to take appropriate action independently
Ability to adapt effectively in a fast-paced, changing environment
Valid driver's license, acceptable driving record, and current auto insurance required
Successful completion of background checks including criminal, driving, abuse/neglect, and fingerprint screenings required

Physical Requirements:
Perform sedentary work, including exerting up to 10 pounds of force occasionally
Frequently use hands and fingers for typing, writing, and data entry
Sit for extended periods with occasional standing or walking
Perform repetitive movements with hands, wrists, and arms throughout the workday

Keywords: suicide prevention, crisis intervention, behavioral health, mental health, risk assessment, care coordination, EHR, community outreach, crisis services, case management