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Premium Seating Jobs (NOW HIRING)

Detroit Pistons

Premium Seating Executive

Detroit, MI · On-site

The Detroit Pistons are seeking a driven, relationship-focused Premium Seating Executive to generate new revenue through the sale of our premium seating portfolio, including courtside seating, club ...

Detroit Pistons

Premium Seating Executive

Detroit, MI · On-site

The Detroit Pistons are seeking a driven, relationship-focused Premium Seating Executive to generate new revenue through the sale of our premium seating portfolio, including courtside seating, club ...

Detroit Pistons

Premium Seating Executive

Detroit, MI · On-site

The Detroit Pistons are seeking a driven, relationship-focused Premium Seating Executive to generate new revenue through the sale of our premium seating portfolio, including courtside seating, club ...

TEAMOPS LLC

Security Premium Seating Staff

Foxboro, MA · On-site

$15 - $20/hr

A Premium Seating Staff member must value each individual interaction and create additional value towards the event day experience by anticipating guest needs and capitalizing on service ...

AEG

Gameday - Premium Seating Concierge

TX · On-site

$14.75 - $19/hr

As a Gameday - Premium Seating Concierge , you'll deliver elevated, personalized service to our Club and Suite guests, helping create unforgettable gameday moments during home games and special ...

TEAMOPS LLC

Security Premium Seating Staff

Foxboro, MA · On-site

$15 - $20/hr

A Premium Seating Staff member must value each individual interaction and create additional value towards the event day experience by anticipating guest needs and capitalizing on service ...

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How much do premium seating jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for premium seating in the United States is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Premium Seating vs Ticketing Coordinator?

AspectPremium SeatingTicketing Coordinator
CredentialsEvent management, customer service skillsCustomer service, ticketing software knowledge
Work EnvironmentSports arenas, theaters, concert venuesBox offices, event venues, ticketing platforms
Employer & IndustryEntertainment, sports, live eventsEvent management, ticketing companies

Premium Seating staff focus on managing exclusive seating areas and enhancing guest experience, while Ticketing Coordinators handle ticket sales, distribution, and customer inquiries. Both roles require customer service skills and industry knowledge, but Premium Seating emphasizes guest experience in premium areas, whereas Ticketing Coordinators focus on ticket operations and sales processes.

What are the most common challenges faced by Premium Seating professionals, and how can they be successfully managed?

Premium Seating professionals often navigate challenges such as balancing high client expectations with operational realities and ensuring a seamless guest experience during peak event times. Success in this role typically involves proactive communication with clients, close collaboration with catering and event operations teams, and adept problem-solving skills to address last-minute requests. Building strong relationships with clients and maintaining attention to detail are key strategies for managing these challenges and delivering memorable experiences.

What is premium seating?

Premium seating refers to exclusive, upgraded seating options at events such as concerts, sporting events, or theaters. These seats often provide better views, added comfort, and access to special amenities like VIP lounges, dedicated entrances, and premium food and beverage service. Premium seating is typically more expensive than standard seating and is designed to enhance the overall event experience for guests.

What are the key skills and qualifications needed to thrive in a Premium Seating role, and why are they important?

To excel in a Premium Seating role, you need strong customer service abilities, hospitality experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and event management platforms is typically required. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver a memorable guest experience. These skills ensure that premium guests receive outstanding service, which drives customer satisfaction and repeat business.
What job categories do people searching Premium Seating jobs look for? The top searched job categories for Premium Seating jobs are:
Premium Seating jobs near you
Infographic showing various Premium Seating job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, 14% Part Time, 3% Temporary, 46% Contract, and 3% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,586 per year, or $15.2 per hour.
Premium Seating Executive

Premium Seating Executive

Detroit Pistons

Detroit, MI • On-site

Full-time

Posted 11 days ago

Job description

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.
The Detroit Pistons are seeking a driven, relationship-focused Premium Seating Executive to generate new revenue through the sale of our premium seating portfolio, including courtside seating, club memberships, loge boxes, and contractual suite leases. This role is responsible for delivering consultative, best-in-class experience to corporate and high-net-worth clients throughout Metro Detroit and beyond.
Ideal candidates are proven sellers who thrive in a fast-paced, team-oriented, performance-driven environment; excel at building long-term relationships; and are motivated by growth, results, and delivering exceptional experiences. The right individual brings curiosity, discipline, and integrity to their work, takes pride in representing the Pistons brand at the highest level, and is energized by the opportunity to contribute to the continued success of a rising franchise.
What You'll Be Doing
Premium Sales & Revenue Generation
  • Drive new business through the sale of courtside seats, premium club memberships, loge boxes, and full-season suite leases.
  • Develop and manage a robust pipeline of corporate and individual prospects across the Metro Detroit market.
  • Execute a consultative sales approach by understanding client objectives and aligning Pistons premium products to their business, entertainment, and hospitality needs.
  • Achieve and exceed individual revenue goals through disciplined prospecting, relationship development, and closing strategies.

Outbound Sales & Prospecting
  • Lead consistent outbound efforts including cold calling, networking, referrals, and lead follow-up using CRM best practices.
  • Generate a predetermined number of weekly out-of-office appointments, arena tours, and in-arena face-to-face meetings.
  • Utilize data, insights, and segmentation to identify high-value prospects and prioritize sales efforts effectively.

Client Experience & Relationship Management
  • Deliver an elevated, white-glove experience for all clients, prospects, and fans throughout the sales process.
  • Partner closely with Premium Service counterparts to ensure a seamless handoff and long-term client satisfaction.
  • Represent the Pistons brand with professionalism, credibility, and authenticity at games, events, and community engagements.

Collaboration & Innovation
  • Work cross-functionally with Marketing, Business Intelligence, Corporate Partnerships, and Arena Operations to support premium sales initiatives.
  • Contribute ideas around packaging, programming, and creative sales strategies that enhance premium demand and differentiation.
  • Stay current on industry trends in premium seating, hospitality, and sports business to continuously elevate sales performance.
  • Perform other duties as needed to support the company's mission, vision, and values

Requirements
  • Bachelor's degree from an accredited university.
  • Minimum of four (4) years of successful sales experience, preferably in sports, hospitality, luxury, or B2B environments.
  • Proven ability to build relationships, manage a sales pipeline, and close high-value deals.
  • Existing Metro Detroit business relationships are a plus, but not required.
  • Competitive, self-motivated professional with strong organizational skills and attention to detail.
  • Exceptional verbal and written communication skills with the ability to engage senior-level executives and diverse client types.
  • Proficiency in CRM and sales technology (Salesforce, Archtics/Ticketmaster) and Microsoft Office (Excel, PowerPoint).
  • Willingness to work flexible hours, including nights, weekends, and holidays, as required in a live-events environment.

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
We are dedicated to ensuring equal access throughout the employment process. Reasonable accommodations will be provided to qualified individuals with disabilities to enable participation in the application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation, please contact us to request assistance.

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