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Pre Service Patient Access Representative Jobs (NOW HIRING)

Asante

Patient Access Representative

Grants Pass, OR · On-site

$18.09 - $26.50/hr

Patient referrals and point-of-service collections Qualifications Required experience for the ED Patient Access Rep 1 level: * Previous patient registration experience - OR - related customer service ...

Asante

Patient Access Representative

Grants Pass, OR · On-site

$19.27 - $26.49/hr

Patient referrals and point-of-service collections Qualifications Required experience for the ED Patient Access Rep 1 level: * Previous patient registration experience - OR - related customer service ...

Mercy

Patient Access Rep

Southeast, NY · On-site

$15.04/hr

... values and Mercy Service Standards. The Patient Access Representative will facilitate all ... This may include scheduling, registration, benefit verification, pre-certification and financial ...

Community Health Network

$16.75 - $21.50/hr

Experience in healthcare office setting and/or work history with strong customer service background ... pre-register scheduled patients Verifies medical necessity in accordance with the Centers for ...

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Pre Service Patient Access Representative information

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Infographic showing various Pre Service Patient Access Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Patient Access Representative - Patient Access Center

Tyler, TX • On-site

CHRISTUS Health
Outpatient Health Care • 1 - 5K employees
Learn more about CHRISTUS Healthexternal

$16.25 - $20.75/hr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Accurately input all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes.

  • Verify insurance eligibility, obtain necessary authorizations, and calculate and collect the estimated patient portion and prior balances.

  • Communicate with patients, families, physicians, nurses, insurance companies, and third-party payers to facilitate access and ensure compliance.

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 538 frontline employees who took The Breakroom Quiz

Job description

Summary:
Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
  • Verifies insurance eligibility and obtains necessary authorizations for services rendered.
  • Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
  • Performs financial assessment for appropriate program assistance.
  • Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
  • Represents the Patient Access department in a professional, courteous manner at ALL times.
  • Required to assist the hospital in the event of an internal or external disaster.
  • Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
  • Supports the department in achieving established performance targets.
  • Completes required training as needed and as mandated.
  • Maintains the team discipline of following all elements of established standard processes
  • Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
  • Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
  • Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
  • Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department.
  • Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
  • Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
  • Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
  • Performs other duties as assigned.

Job Requirements:
Education/Skills
  • High School Diploma or equivalent experience preferred

Experience
  • 1 - 3 years of experience preferred

Licenses, Registrations, or Certifications
  • None required

Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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