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Pre Arrival Specialist Jobs (NOW HIRING)

HV Global Marketing Corporation

$25/hr

As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity.

UNC Health Careers

Pre-Arrival Specialist

Hendersonville, NC · Hybrid

$15.75 - $20.75/hr

The Comprehensive Pre-Arrival Specialist II works with a multi-disciplinary team that supports all processes around financially clearing patients before their arrival. This position is reviews and ...

Sensei Wellness Holdings Inc.,

$33.55/hr

Job Title: Experience Specialist Department: Operations Reports to: Operations Manager FLSA ... Receives guest handoff from the Pre-Arrival Team 72 hours prior to arrival to ensure a seamless ...

Hyatt

Assistant Owner Relations Manager

Stowe, VT · On-site

$27 - $29/hr

The Assistant Owner Relations Manager provides leadership and direct oversight of the Pre-Arrival Specialist team, ensuring outstanding service, accurate communication, and seamless coordination of ...

mcr

Event Specialist

Twin Hills, AK

TWA Hotel JFK NYC The Event Specialist is responsible for supporting the Events team and working ... pre-arrival through departure. * Process all reservation requests, changes, and cancellations ...

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Pre Arrival Specialist information

What is a pre arrival specialist?

Pre Arrival Specialists are professionals who coordinate and manage the logistics for clients or guests before they arrive at a facility, such as a hospital, hotel, or event venue. Their responsibilities typically include gathering necessary information, ensuring all documentation is complete, answering client questions, and preparing for a smooth check-in or onboarding process. Pre Arrival Specialists play a key role in enhancing customer experience by making sure all pre-arrival requirements are met and any potential issues are addressed proactively.

What are the main challenges a pre arrival specialist faces in coordinating with multiple departments before a guest’s arrival?

A key challenge for Pre Arrival Specialists is ensuring seamless communication and coordination among different departments, such as housekeeping, front desk, and concierge, to meet guests' specific requests before arrival. Managing last-minute changes or special accommodations can require quick problem-solving and prioritization skills. Staying organized and maintaining thorough records help prevent oversights, while regular team meetings and updates ensure everyone is aligned for a smooth guest experience.

What are the key skills and qualifications needed to thrive as a pre arrival specialist, and why are they important?

To thrive as a Pre Arrival Specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this position. These skills ensure efficient coordination, accurate information management, and a positive experience for clients or patients before their arrival.

What cities are hiring for Pre Arrival Specialist jobs?

Cities with the most Pre Arrival Specialist job openings:

What states have the most Pre Arrival Specialist jobs?

States with the most job openings for Pre Arrival Specialist jobs include:

What job categories do people searching Pre Arrival Specialist jobs look for?

The top searched job categories for Pre Arrival Specialist jobs are:

Pre Arrival Specialist jobs near you
Infographic showing various Pre Arrival Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Pre-Arrival Specialist

Hyatt Vacations Ownership

Escondido, CA • On-site

$25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Hourly Rate: $25.00 Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity. Hourly Rate: $25.00 Part Time, 1st/2nd shift Weekends and Holidays Required Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities *Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking  Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes As a Pre-Arrival Specialist, a typical day will include: Creates, Maintains, and updates the pre-arrival templates and Owner communications. Coordinates with other departments to conduct routine maintenance. Replies to all Vacation Planning emails/calls within the specified time frame. Corresponds with guests regarding villa location and other special requests. Communicates special requests to other departments and/or VIP amenities. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Pre-Arrival Specialist at HVC: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.  Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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