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Practice Director Jobs in California (NOW HIRING)

Workato

Practice Director

Palo Alto, CA

Responsibilities Workato is looking for an exceptional Professional Services Practice Director to lead and scale our Americas (AMER) Professional Services team-encompassing the United States, Canada ...

Workato

Practice Director

Palo Alto, CA · On-site

Quartz ranked us the #1 best company for remote workers Responsibilities Workato is looking for an exceptional Professional Services Practice Director to lead and scale our Americas (AMER ...

Workato

Practice Director

Palo Alto, CA · Remote

Quartz ranked us the #1 best company for remote workers Responsibilities Workato is looking for an exceptional Professional Services Practice Director to lead and scale our Americas (AMER ...

TalentoHC

Practice Director

Los Angeles, CA · On-site

$180 - $240/hr

Own Practice Performance : Drive the overall performance and profitability of the practice with direct accountability for revenue, gross profit, productivity, and profitability, while balancing ...

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Practice Director information

See California salary details

$45.4K

$132.7K

$216.6K

How much do practice director jobs pay per year?

As of Aug 25, 2026, the average yearly pay for practice director in California is $132,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $172,700.00 per year, depending on experience, location, and employer.

What is a practice director?

A Practice Director is a senior leader responsible for overseeing a specific business unit or practice area within a company, often in fields like consulting, technology, or healthcare. They manage teams, set strategic goals, and ensure the delivery of high-quality services to clients. Practice Directors are also involved in business development, resource allocation, and maintaining client relationships. Their role is crucial in driving growth and operational excellence within their area of expertise.

What is a practice director?

A practice director, also referred to as a practice manager, oversees the administrative function of a medical or legal office. As a practice director, it’s your job to ensure receptionists, accountants, and IT workers perform their duties efficiently so that the practice remains financially solvent. You may work on a client outreach project, bringing new members into the fold through various efforts. The minimum qualifications to begin a career as a practice director include a bachelor’s degree or a few years of relevant office experience, plus basic computer skills. You must be highly organized and able to delegate responsibilities to various staff personnel.

What are the key skills and qualifications needed to thrive as a practice director, and why are they important?

To thrive as a Practice Director, you need strong leadership abilities, business management experience, and a relevant degree (such as business administration or healthcare management). Familiarity with practice management software, budgeting tools, and compliance systems is typically required, along with certifications like Certified Medical Practice Executive (CMPE) in healthcare settings. Excellent communication, problem-solving, and organizational skills help you lead teams and build effective client or patient relationships. These competencies are crucial for driving operational success, ensuring regulatory compliance, and fostering a high-performing workplace culture.

What are some common challenges a practice director faces when managing multidisciplinary teams?

Practice Directors often oversee teams comprised of diverse professionals, which can present challenges in aligning goals, communication styles, and project timelines. Balancing the needs and expectations of various stakeholders while ensuring that team members remain motivated and productive is a key challenge. Successful Practice Directors foster collaboration by setting clear objectives, facilitating regular team meetings, and actively resolving conflicts. This role also requires adapting management approaches to support both individual growth and overall business objectives.

What is the difference between Practice Director vs Practice Manager?

AspectPractice DirectorPractice Manager
CredentialsTypically requires advanced degrees (e.g., MBA, healthcare administration) and industry experienceUsually holds a bachelor's degree; some roles prefer certifications or experience in management
Work EnvironmentStrategic leadership, overseeing multiple departments or the entire practiceOperational management, focusing on daily practice functions
Employer & Industry UsageUsed in healthcare, legal, consulting firms to denote senior leadershipCommon in healthcare, legal, and professional services to denote mid-level management
Search & Comparison IntentPeople compare roles for strategic leadership positionsPeople compare roles for operational management positions

The Practice Director typically holds a more strategic, leadership-focused role overseeing multiple departments or the entire practice, often requiring advanced credentials. The Practice Manager handles daily operations and staff management, focusing on the smooth functioning of the practice. Both roles are essential but differ mainly in scope and level of responsibility.

More about Practice Director jobs

What are the most commonly searched types of Practice jobs in California?

The most popular types of Practice jobs in California are:

What are popular job titles related to Practice Director jobs in California?

For Practice Director jobs in California, the most frequently searched job titles are:

What job categories do people searching Practice Director jobs in California look for?

The top searched job categories for Practice Director jobs in California are:

What cities in California are hiring for Practice Director jobs?

Cities in California with the most Practice Director job openings:

Practice Director jobs near you
Infographic showing various Practice Director job openings in California as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $132,685 per year, or $63.8 per hour.

Practice Director

Workato

Palo Alto, CA

Full-time

Posted 5 days ago

Job description

Responsibilities

Workato is looking for an exceptional Professional Services Practice Director to lead and scale our Americas (AMER) Professional Services team-encompassing the United States, Canada, and Latin America (LATAM). This strategic, high-impact leadership role is responsible for building a high-performing, customer-first services organization that plays an integral role in customer adoption, satisfaction, and retention in a rapidly evolving automation and AI landscape. 

You will own key performance metrics including services bookings, revenue, team utilization, customer satisfaction, and operational efficiency. As a key leader, you will oversee a team of Engagement Managers, Delivery Managers, and Technical Services Managers, with accountability for delivery quality, scalable operations, and talent development. This role requires a proven track record in leading SaaS professional services at scale, with deep expertise in delivery excellence, people leadership, and business growth. You must keep customer value top of mind while strategically balancing the team's cost and revenue growth.  

In this role, you will also be responsible for:

  • Leadership & Team Management

    • Lead, coach, and develop a high-performing, region-wide team across AMER (U.S., Canada, LATAM). 

    • Build a culture of accountability, operational rigor, and customer focus.

    • Drive recruiting, onboarding, coaching, and retention of top talent.

    • Establish clear team structures, career paths, and professional development plans.

    • Foster innovation and continuous learning, with a forward focus on AI and Automation.

  • Delivery Definition & Excellence

    • Enforce consistent, modern delivery methodologies (Agile, Waterfall) and best practices across all service engagements.

    • Ensure engagements are delivered on time, on budget, and with high quality.

    • Lead risk mitigation and escalation strategies across the project portfolios.

    • Drive standardization of tools, templates, and delivery documentation for scale and repeatability.

    • Continuously improve delivery processes and customer experience, leveraging AI and automation.

    • Champion adoption of Workato's control & execution plane, agentic automation, and AI-powered capabilities.

  • Sales Alignment & Offer Development

    • Partner with Sales, Product, and Customer Success to design offerings and methodologies that drive customer satisfaction, retention, and expansion.

    • Support pre-sales efforts by articulating the business value of professional services and advantages of Workato's AI-powered platform.

    • Work collaboratively with Workato delivery partners to set customers up for optimized success at scale.

    • Actively contribute to the enablement, training, and development of delivery partners across AMER.

    • Streamline scoping, contracting, and quoting processes to accelerate deal cycles.

    • Evolve services portfolios in alignment with Workato's product innovations and customer needs, especially in AI, agentic automation, and control/execution plane capabilities.

    • Act as an executive sponsor for strategic accounts and key engagements.

  • Customer Success & Engagement

    • Ensure customers realize rapid time-to-value and achieve key adoption milestones.

    • Oversee advisory, onboarding, and implementation engagements that lay the foundation for long-term customer success.

    • Guide Engagement Managers to build account plans that support renewal and expansion.

  • Strategic Operational Planning & Performance

    • Own AMER PS P&L, including bookings, revenue, margin, and utilization.

    • Optimize regional and global resource planning across onshore, nearshore, offshore, and subcontractor models. 

    • Monitor and manage key metrics across delivery, customer satisfaction, and operational efficiency.

    • Lead investment initiatives while maintaining financial discipline and delivery accountability.

    • Provide strategic input into pricing, packaging, and go-to-market strategies.

RequirementsQualifications / Experience / Technical Skills

  • 10+ years of experience selling and delivering professional services for a SaaS company.

  • 5+ years leading a professional services team, including Engagement Managers, Delivery Managers, and technical resources.

  • Proven ability to coach sellers on portfolio management and expansion strategies, growing accounts with large and complex pursuits ($M+).

  • Proven ability to coach project managers in various delivery methodologies (Agile, Scrum) to deliver predictable and optimized revenue recognition.

  • Proven P&L ownership experience for a services organization or department.

  • Proven track record of driving software expansions as a result of managing a professional services team.

  • Ability to navigate complex, enterprise-level customer relationships and drive executive engagement.

  • Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor, preferably in the integration or automation space.

Soft Skills / Personal Characteristics

  • Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment.

  • Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations.

  • Self-starter with the ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems.

  • Willingness to travel up to 25% across the AMER region.

Nice to Haves

  • Understanding of the modern iPaaS market and the role of Enterprise MCP + agent orchestration in digital transformation.

  • Knowledge of API integrations, middleware, and enterprise system connectivity (ERP, CRM, eCommerce).

  • Experience managing or delivering large-scale SaaS and AI-powered implementations in enterprise environments.

  • Knowledge of enterprise systems and integration architecture, and control/execution plane concepts.

  • Bachelor's degree required; MBA preferred.

  • PMP, Scrum, or Agile certification is a plus.

  • Fluency in Spanish and/or Portuguese, or other relevant languages for the AMER region, is highly desirable. 

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(REQ ID: 2933)

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