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Pottery Barn Customer Service Jobs in Rochester, MI

Boot Barn

Sales Associate

Novi, MI · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product ...

Continental Services

Kitchen Utility Worker

Warren, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ultimately, you'll help provide an unforgettable dining experience for our customers. Key ... Store clean pots, pans, dishes, glasses and equipment appropriately * Ensure there are always ...

Oberweis Dairy

Home Delivery Driver

Detroit, MI

$250/day

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service to our clients NON-DRIVING/DELIVERY RESPONSIBILITIES: * * Use a power washer & shopvac to clean interior & exterior of truck * Move, organize, and clean areas of the truck barn

DMC Huron Valley-Sinai Hospital

Food Services Aide

Commerce, MI · On-site

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cleans pots and pans. * Cleans and sanitizes work areas as assigned. * Performs other related ... customer service and medical care. This hospital features the Harris Birthing Center with all ...

DMC Huron Valley-Sinai Hospital

Food Services Aide

Commerce, MI · On-site

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cleans pots and pans. * Cleans and sanitizes work areas as assigned. * Performs other related ... customer service and medical care. This hospital features the Harris Birthing Center with all ...

DMC Huron Valley-Sinai Hospital

Food Services Aide

Commerce, MI · On-site

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cleans pots and pans. * Cleans and sanitizes work areas as assigned. * Performs other related ... customer service and medical care. This hospital features the Harris Birthing Center with all ...

Continental Services

Utility/Dishwasher

Detroit, MI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ultimately, you'll help provide an unforgettable dining experience for our customers. Schedule ... Store clean pots, pans, dishes, glasses and equipment appropriately * Ensure there are always ...

ClubCorp

Outside Services Attendant

Clarkston, MI · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... outstanding customer service to members and guests at the club. This position supports the golf ... Report any issues to the Golf Shop. • Maintain the cleanliness and organization of the cart barn ...

Invited

Outside Services Attendant

Clarkston, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... outstanding customer service to members and guests at the club. This position supports the golf ... Report any issues to the Golf Shop. • Maintain the cleanliness and organization of the cart barn ...

Invited Clubs

Outside Services Attendant

Clarkston, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... outstanding customer service to members and guests at the club. This position supports the golf ... Maintain the cleanliness and organization of the cart barn, storage areas, practice facilities, and ...

ClubCorp

Outside Services Attendant

Clarkston, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... outstanding customer service to members and guests at the club. This position supports the golf ... Report any issues to the Golf Shop. • Maintain the cleanliness and organization of the cart barn ...

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All JobsPottery Barn Customer Service JobsPottery Barn Customer Service Jobs in Rochester, MI

Pottery Barn Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do pottery barn customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for pottery barn customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a Pottery Barn customer service?

A Pottery Barn Customer Service job involves assisting customers with inquiries, orders, returns, and product information through phone, email, or chat. Representatives provide excellent service by resolving issues, processing transactions, and offering guidance on Pottery Barn products. They must have strong communication and problem-solving skills to ensure customer satisfaction. This role may be remote or in-store, depending on the position.

Is Pottery Barn customer service a good company to work for?

Pottery Barn customer service roles are generally considered to offer a positive work environment with opportunities for employee discounts and flexible schedules. However, experiences can vary based on location and management, and customer service positions often require strong communication skills and patience. Prospective employees should research specific store locations for more detailed insights.

What are the most common challenges Pottery Barn customer service representatives face, and how are they expected to handle them?

Pottery Barn Customer Service representatives often encounter challenges such as addressing complex customer requests, managing high call or foot traffic during peak seasons, and resolving orders or delivery issues. Team members are expected to stay calm under pressure, use company resources to find solutions, and maintain a helpful and positive attitude throughout each interaction. Comprehensive training and support from supervisors are provided to help handle tough situations, and teamwork is emphasized to ensure a consistently high standard of service. By handling challenges effectively, employees contribute to a positive store environment and lasting customer satisfaction.

What are the key skills and qualifications needed to thrive in Pottery Barn customer service, and why are they important?

To thrive as a Pottery Barn Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and basic computer applications is often required. Empathy, patience, and professionalism help individuals stand out by ensuring every customer interaction is positive and productive. These skills are vital for effectively resolving customer concerns, fostering brand loyalty, and maintaining the store's reputation for excellent service.

What job categories do people searching Pottery Barn Customer Service jobs in Rochester, MI look for?

The top searched job categories for Pottery Barn Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Pottery Barn Customer Service jobs?

Cities near Rochester, MI with the most Pottery Barn Customer Service job openings:

Pottery Barn Customer Service jobs near you
Infographic showing various Pottery Barn Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Sales Associate

Boot Barn

Novi, MI • On-site

$13.25 - $18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Boot Barn rating

5.6

Company rating: 5.6 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

68th of 104 rated fashion retailers

Job description

Our Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
This position is open year-round to address fluctuations in hiring needs. We encourage you to apply if you meet the qualifications and are interested in joining our team. While we regularly review applications, there is no specific timeline for hiring. Selected candidates will be contacted as positions become available throughout the year.
SALES PARTNER DUTIES
  • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
  • Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Assist with processing merchandise as well as monitoring and replenishing floor stock.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
  • Performs any other duties that may be assigned by management.
  • Demonstrates high level of quality work, attendance and appearance.

QUALIFICATIONS
  • Strong communication, customer service, time management and organizational skills.
  • Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.

COMPETENCIES
  • Brand & Product Expert: Demonstrates a strong understanding of Boot Barn's brand and products, effectively communicating product benefits to help customers make informed decisions.
  • Driving Sales Through Customer Focus: Delivers personalized, service-driven experiences that prioritize customer needs and directly support individual and store sales goals.
  • Operational Efficiency: Executes daily tasks and inventory processes efficiently, accurately, and in a timely manner to support store operations.
  • Professionalism: Upholds Boot Barn's culture by demonstrating accountability, adaptability, and respectful behavior to foster a positive and inclusive work environment.
  • Visual Standards: Ensures the store presentation aligns with brand standards by maintaining a clean, organized environment and executing visual merchandising accurately and on time.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
  • Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.**
  • Medical, Dental, Vision and Life Insurance.**
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Compensation varies based on geography, skills, experience, and tenure
**For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENTIn general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
  • Standing, walking and squatting more than fifty percent of the work shift.
  • Required to lift, move and carry up to 40 pounds.
  • Ability to read, count and write to accurately complete all documentation and reports.
  • Must be able to see, hear and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.[ ] Sedentary: Limited activity, no lifting, limited walking[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking[X] Moderate: Mostly standing, walking, bending, frequent lifting[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
  • Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and Partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
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About Boot Barn

Sourced by ZipRecruiter

At Boot Barn, we honor America's western heritage. We believe in quality products and good value. And we've stocked our shelves with quality western and work gear for you and your family. With over 500,000 pairs of boots -- western, work and fashion -- and over 8,000 styles of jeans, shirts, hats, belts, jewelry and more, we offer the latest styles from the brands you love. Hatched over thirty years ago with one store in Orange County, California, Boot Barn has become the nations largest Western and Work retailer with 230 + stores in 30 states and a robust e-commerce business. We will outfit you from head to toe and give you the kind of service you'd expect from a company that values heritage, hard work and community.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Irvine, CA, US

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