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Postal Assistant Jobs in Addison, IL (NOW HIRING)

FGS-WI LLC

Sales Rep

Aurora, IL · On-site

$125K - $175K/yr

... * Assist estimating with pricing strategy and contracts, ensuring profitability and client ... Strong understanding of print production processes, direct mail strategies, postal regulations, and ...

The UPS Store

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The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$16 - $19.50/hr

Maintain composure and quality service in a hectic work environment. * Assist in leading and ... of retail shipping, postal, printing and business service centers. UPS and The UPS Store ...

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Postal Assistant information

What is a postal assistant?

Postal Assistants are employees who work in post offices and are responsible for a variety of tasks related to mail handling and customer service. Their duties include sorting and delivering mail, selling postal products like stamps and money orders, managing records, and assisting customers with queries and transactions. They play a vital role in ensuring the smooth operation of postal services and maintaining accurate records for all postal activities. Postal Assistants often work at the front counter, providing direct service to customers and helping with administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a postal assistant, and why are they important?

To thrive as a Postal Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with postal sorting systems, computer-based tracking tools, and point-of-sale software is typically required. Excellent customer service, time management, and teamwork are important soft skills for this role. These abilities ensure efficient mail processing, accurate record-keeping, and positive customer experiences in a fast-paced environment.

What are some typical challenges faced by postal assistants, and how can they be managed effectively?

Postal Assistants often encounter challenges such as handling a high volume of mail during peak periods, maintaining accuracy in sorting and processing, and providing excellent customer service under time constraints. Effective time management, attention to detail, and strong organizational skills are essential for managing these demands. Many postal facilities offer training and support from experienced colleagues, which helps new hires quickly adapt and develop strategies for efficiency and stress management.

What is the difference between Postal Assistant vs Mail Carrier?

AspectPostal AssistantMail Carrier
Required CredentialsHigh school diploma or equivalent; basic postal trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentPost office facilities, sorting centersOn the road, delivering mail and packages
Employer & Industry UsageUnited States Postal Service, other postal agenciesUnited States Postal Service, other postal agencies
Common Search & ComparisonYesYes

Both Postal Assistants and Mail Carriers work within postal services, often with overlapping duties. Postal Assistants typically handle sorting, customer service, and clerical tasks inside post offices, while Mail Carriers focus on delivering mail and packages directly to customers' homes. Understanding these roles helps job seekers identify the right position based on work environment and responsibilities.

How much does a postal assistant make?

A postal assistant typically earns an average annual salary of around $35,000 to $45,000, depending on experience, location, and union agreements. They often work full-time hours, including weekends and holidays, and may receive benefits such as health insurance and retirement plans.

What cities near Addison, IL are hiring for Postal Assistant jobs?

Cities near Addison, IL with the most Postal Assistant job openings:

Postal Assistant jobs near you
Infographic showing various Postal Assistant job openings in Addison, IL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.

Field Operations Support Assistant

Service Corporation International

Lisle, IL

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Prepares death certificates, prayer cards and related documents

  • Completes required permits and or certificates

  • Prepares and processes Veteran’s Paperwork

  • Prepares marker monument placement paperwork

  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

  • Prepares and distributes daily schedules, reports, and documents

  • Receives and processes payments and contracts

  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

  • Orders office supplies

  • Oversees the processing of installation orders to grounds and maintenance departments

  • Processes accounts payable transactions

  • Assists with the preparation of obituaries

  • Assists Location Management, Sales, Family Service Counselors and payroll as needed

  • Acts as backup to Receptionist

  • Greets family members and friends

  • Communicates client family’s needs promptly and accurately to the appropriate staff member

  • Conveys a sense of concern and empathy with client family members at all times

  • Responds to customer inquiries via telephone, internet and in person

  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 

  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

  • MS Office Suite experience preferred

  • Basic mathematics skills required

  • Good verbal and written communication skills

  • Strong organizational skills and detail oriented

  • High level of compassion and integrity

  • Ability to maintain confidentiality

  • May drive for local use and for normal business-related errands

Compensation

$18.00/Hourly

Benefits:  

Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program 

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 60532 Category (Portal Searching): Administration and Clerical Job Location: US-IL - Lisle

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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