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Postal Assistant Jobs in Indiana (NOW HIRING)

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Postal Assistant information

What is a postal assistant?

Postal Assistants are employees who work in post offices and are responsible for a variety of tasks related to mail handling and customer service. Their duties include sorting and delivering mail, selling postal products like stamps and money orders, managing records, and assisting customers with queries and transactions. They play a vital role in ensuring the smooth operation of postal services and maintaining accurate records for all postal activities. Postal Assistants often work at the front counter, providing direct service to customers and helping with administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a postal assistant, and why are they important?

To thrive as a Postal Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with postal sorting systems, computer-based tracking tools, and point-of-sale software is typically required. Excellent customer service, time management, and teamwork are important soft skills for this role. These abilities ensure efficient mail processing, accurate record-keeping, and positive customer experiences in a fast-paced environment.

What are some typical challenges faced by postal assistants, and how can they be managed effectively?

Postal Assistants often encounter challenges such as handling a high volume of mail during peak periods, maintaining accuracy in sorting and processing, and providing excellent customer service under time constraints. Effective time management, attention to detail, and strong organizational skills are essential for managing these demands. Many postal facilities offer training and support from experienced colleagues, which helps new hires quickly adapt and develop strategies for efficiency and stress management.

What is the difference between Postal Assistant vs Mail Carrier?

AspectPostal AssistantMail Carrier
Required CredentialsHigh school diploma or equivalent; basic postal trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentPost office facilities, sorting centersOn the road, delivering mail and packages
Employer & Industry UsageUnited States Postal Service, other postal agenciesUnited States Postal Service, other postal agencies
Common Search & ComparisonYesYes

Both Postal Assistants and Mail Carriers work within postal services, often with overlapping duties. Postal Assistants typically handle sorting, customer service, and clerical tasks inside post offices, while Mail Carriers focus on delivering mail and packages directly to customers' homes. Understanding these roles helps job seekers identify the right position based on work environment and responsibilities.

How much does a postal assistant make?

A postal assistant typically earns an average annual salary of around $35,000 to $45,000, depending on experience, location, and union agreements. They often work full-time hours, including weekends and holidays, and may receive benefits such as health insurance and retirement plans.

What are the most commonly searched types of Postal jobs in Indiana?

The most popular types of Postal jobs in Indiana are:

What cities in Indiana are hiring for Postal Assistant jobs?

Cities in Indiana with the most Postal Assistant job openings:

Postal Assistant jobs near you
Infographic showing various Postal Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Funeral Service Assistant

Indianapolis, IN • On-site

Service Corporation International

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Service Corporation Internationalexternal

Part-time

Posted 27 days ago

Job description

Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Job Responsibilities
  • Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
  • Prepares documents related to services, cremations, maintenance, as directed by management
  • Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
  • Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
  • Run errands such as for floral delivery, picking up of supplies, documents, etc
  • Serves as an usher and may park cars or perform any transportation requirements.
  • Drives Funeral Home vehicles for services and picking up families
  • Ensures refreshments are available (where allowed by law)
  • Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Prepares documents related to services, cremations, maintenance etc.,
  • Greets and receives client families and / or other persons entering the office for information and assistance
  • Accommodates the needs of the family during a service and/or visitation
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements
Education
  • High school diploma or equivalent

Experience
  • Previous customer service and/or sales experience preferred
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses
  • Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:
  • High level of compassion and integrity
  • Clear and concise verbal and written communication skills
  • Professional behaviors and team player

Postal Code: 46220
Category (Portal Searching): Operations
Job Location: US-IN - Indianapolis

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