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Positions In Hotel Jobs in Iowa (NOW HIRING)

Boyd Gaming

Clerk II Hotel

Northwood, IA · On-site

$12.25 - $15/hr

Clerk II Hotel Boyd Gaming Corporation has been successful in gaming jurisdiction in which we ... retain a position of leadership in our industry. Our past success, our current business ...

Cobblestone Sheldon LLC

Hotel General Manager

Sheldon, IA · On-site

$48K - $54K/yr

This position will be involved in all aspects of the hotel operations to ensure profitability, company compliance, recruiting, staffing and guest satisfaction. Candidate must be willing and able to ...

Boyd Gaming

Clerk II Hotel

Northwood, IA

$12.25 - $15/hr

... retain a position of leadership in our industry. Our past success, our current business ... Provide guests with general information regarding hotel, amenities, and special events. * Sell ...

Boyd Gaming

Clerk II Hotel

Northwood, IA · On-site

$12.25 - $15/hr

... retain a position of leadership in our industry. Our past success, our current business ... Provide guests with general information regarding hotel, amenities, and special events. * Sell ...

Amsterdam Hotel

Hotel Front Desk Agent

Pella, IA · On-site

$15 - $17/hr

The Amsterdam Hotel in Pella is looking for customer service driven individuals to fill our part time position! Flexible schedule and benefits available. The right candidate will have some computer ...

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Positions In Hotel information

What are positions in a hotel?

Positions in a hotel refer to the various roles and jobs that staff members hold to ensure the smooth functioning of the hotel. These roles can range from front desk staff, housekeeping, and maintenance to kitchen staff, management, and concierge services. Each position has specific responsibilities, such as greeting guests, cleaning rooms, managing reservations, or overseeing operations. The diversity of positions allows hotels to provide high-quality service and meet the needs of their guests. Hotels typically offer both entry-level and management opportunities, making the industry accessible to a wide range of job seekers.

What are some common challenges faced by employees in hotel positions, and how can they be addressed?

Employees in hotel positions often face challenges such as managing high guest expectations, handling peak periods with increased workloads, and coordinating effectively with cross-functional teams like housekeeping, front desk, and food service. Adapting to fast-paced environments and resolving guest complaints promptly are essential. These challenges can be successfully addressed through strong communication skills, teamwork, ongoing training, and a proactive approach to problem-solving, all of which contribute to a positive guest experience and professional growth.

What are the key skills and qualifications needed to thrive in hotel positions, and why are they important?

To thrive in hotel positions, you generally need customer service expertise, organizational skills, and a foundational understanding of hospitality operations, often supported by a diploma or degree in hospitality or related experience. Familiarity with property management systems (PMS), booking engines, and point-of-sale (POS) systems is commonly required. Outstanding communication, problem-solving abilities, and adaptability help individuals deliver exceptional guest experiences and work effectively in diverse teams. These skills ensure smooth hotel operations, guest satisfaction, and repeat business in a highly competitive industry.

What is the difference between Positions In Hotel vs Housekeeping Attendant?

AspectPositions In HotelHousekeeping Attendant
CredentialsHigh school diploma often preferredHigh school diploma or equivalent typically required
Work EnvironmentVaries from front desk to management roles within hotelPrimarily cleaning and maintaining guest rooms and public areas
Industry UsageBroad, includes various hotel departmentsSpecific to cleaning and maintenance in hotels
Search/Comparison IntentUnderstanding different hotel rolesFocusing on cleaning and housekeeping jobs

Positions In Hotel encompass a wide range of roles within the hotel industry, including front desk, management, and service staff. Housekeeping Attendant is a specific role focused on cleaning and maintaining guest rooms and public areas. While both are essential hotel positions, they differ mainly in responsibilities and skill requirements.

What are popular job titles related to Positions In Hotel jobs in Iowa?

For Positions In Hotel jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Positions In Hotel jobs in Iowa look for?

The top searched job categories for Positions In Hotel jobs in Iowa are:

Positions In Hotel jobs near you
Infographic showing various Positions In Hotel job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Clerk II Hotel

Boyd Gaming

Northwood, IA • On-site

$12.25 - $15/hr

Other

Posted 11 days ago

Boyd Gaming rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

77th of 164 rated casinos

Job description

Clerk II Hotel

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events.

  • Sell rooms utilizing excellent customer service skills and yield management.
  • Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner.
  • Complete all registration forms and computer input.
  • Retrieve and distribute room keys.
  • Calculate and print hotel bills and accept payment for various room charges utilizing standard cash and credit procedures.
  • Communicate with Casino Hosts regarding hotel stays.
  • Utilize computers to run necessary reports.
  • Balance all transactions at the end of shift (audit out).
  • Operate manual procedures in the event of computer failure.
  • Other duties as assigned by management.
Qualifications
  • High school diploma or equivalent, and minimum 6 months front desk experience a plus.
  • Must be at least 18 years of age.
  • Ability to utilize basic office machines and telephone.
  • Minimum typing speed 45 WPM. 10-key experience a plus.
  • Ability to read, write, and communicate with guests and staff in English.
  • Knowledge of hotel key system.
  • Must be able to work flexible shifts.
  • Able to stand for long periods of time.
  • Detail oriented and able to multi-task.
  • Ability to add, subtract, and audit accounts.
  • Money handling experience and ability to operate electronic draft system.
  • Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
  • Must be able to obtain/maintain any necessary certifications and pass a background check.
Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

What Boyd Gaming employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975

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