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Pos Systems Jobs in Georgia (NOW HIRING)

POS Engineer II

Atlanta, GA · Hybrid

$100K - $110K/yr

RESPONSIBILITIES POS Systems Administration & Support * Configure, maintain, and support restaurant technology platforms, including POS systems, payment devices, self-ordering technologies, and ...

Maintain working knowledge of Zenoti and POS system updates to proactively flag issues before they affect studio operations. 3. Ticketing & Invoice Support * Own the day-to-day help desk ticket queue ...

Maintain working knowledge of Zenoti and POS system updates to proactively flag issues before they affect studio operations. 3. Ticketing & Invoice Support * Own the day-to-day help desk ticket queue ...

Maintain working knowledge of Zenoti and POS system updates to proactively flag issues before they affect studio operations. 3. Ticketing & Invoice Support * Own the day-to-day help desk ticket queue ...

Service Desk Agent

Thomaston, GA · On-site

$18 - $20/hr

Serve as the primary point of contact for POS system support, assisting clients via phone, email, and chat. * Diagnose and troubleshoot hardware and software issues related to POS systems, including ...

Service Desk Agent

Thomaston, GA · On-site

$18 - $20/hr

Serve as the primary point of contact for POS system support, assisting clients via phone, email, and chat. * Diagnose and troubleshoot hardware and software issues related to POS systems, including ...

Operate Point of Sale (POS) systems during checkout operations * Apply product knowledge to inform and assist shoppers * Contribute to loss prevention efforts Preferred Qualifications * 1+ years of ...

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Pos Systems information

How to become a POS Systems technician?

To become a POS Systems technician, you typically need a high school diploma or equivalent, along with technical training or certification in computer hardware, networking, or POS systems. Gaining hands-on experience through internships or entry-level positions and developing skills in troubleshooting, software installation, and customer support are important. Certifications such as CompTIA A+ or vendor-specific training can enhance job prospects.

What are POS systems?

POS systems, or Point of Sale systems, are a combination of hardware and software that businesses use to process sales transactions. They typically include features such as inventory management, sales tracking, customer management, and payment processing. Modern POS systems can be cloud-based or installed on-premises and are used in various industries like retail, restaurants, and hospitality. These systems help businesses streamline operations, improve efficiency, and enhance the customer experience.

What are the key skills and qualifications needed to thrive as a POS systems specialist, and why are they important?

To thrive as a POS Systems Specialist, you need a solid understanding of computer hardware, software troubleshooting, and network connectivity, often backed by relevant IT certifications or experience. Familiarity with major POS platforms (such as Square, NCR, or Toast), payment processing technologies, and database management systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help specialists resolve issues quickly and support users. These competencies are crucial for ensuring seamless transaction processing, minimizing downtime, and enhancing customer satisfaction in retail and hospitality environments.

What is the difference between Pos Systems vs Cashiers?

AspectPos SystemsCashiers
CredentialsBasic training, POS software knowledgeCash handling, customer service skills
Work EnvironmentOperate POS terminals, manage transactionsAssist customers at checkout counters
Industry UsageRetail, hospitality, restaurantsRetail stores, restaurants, supermarkets

Pos Systems are hardware and software solutions used to process sales transactions, inventory management, and reporting. Cashiers are staff members who operate POS terminals to complete sales and assist customers. While cashiers use POS systems daily, Pos Systems encompass the entire technology infrastructure, whereas cashiers are the end-users of this technology.

What are some common challenges faced by professionals working with POS systems, and how can they be addressed?

Professionals working with POS systems often encounter challenges such as troubleshooting software or hardware malfunctions, integrating new payment technologies, and ensuring data security. Staying up-to-date with system updates and regularly collaborating with IT and support teams can help address technical issues swiftly. Additionally, clear communication with frontline staff and providing thorough training can minimize downtime and ensure smooth daily operations.

What are the top 5 POS systems?

The top POS systems used in retail and hospitality include Square, Toast, Lightspeed, Clover, and Vend. These systems are known for their ease of use, integration capabilities, and support for various business sizes. Choosing the right POS system depends on specific business needs and technical requirements.

What are popular job titles related to Pos Systems jobs in Georgia?

For Pos Systems jobs in Georgia, the most frequently searched job titles are:

Infographic showing various Pos Systems job openings in Georgia as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

POS Support Engineer

Expert Technical Solutions

Marietta, GA

Full-time

Medical

Re-posted 17 days ago


Job description

POS Support Engineer
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
Duties and Responsibilities:
  • Serve as escalation point for complex support issues unresolved by RST and AST technicians.
  • Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
  • Take ownership of aged tickets and drive resolution.
  • Perform root cause analysis to identify underlying issues rather than treating symptoms.
  • Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
  • Diagnose issues affecting POS terminals, servers, printers, and payment devices.
  • Troubleshoot payment gateway connectivity and transactions failures.
  • Investigate logs, services, and application behavior to identify faults.
  • Coordinate with vendors or payment processors when deeper integration issues arise.
  • Troubleshoot Windows OS issues impacting POS system stability.
  • Diagnose network issues involving DNS, DHCP, routing and firewalls.
  • Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
  • Ensure all system updates and patches are properly deployed and tested.
Required Skills:
  • Advanced troubleshooting of POS systems and payment environments
  • Experience supporting restaurant POS environments
  • Strong Windows operating system knowledge
  • Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
  • Experience diagnosing intermittent connectivity and transaction failures
  • Strong analytical and root-cause problem solving
  • Excellent communication and documentation skills
  • Experience in providing excellent customer service