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Pos Support Jobs in Georgia (NOW HIRING)

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POS Integration Analyst

Atlanta, GA

POS INTEGRATION ANALYST REQUIREMENTS: * 3 years+ working experience supporting POS hardware/software * 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...

Hooters

HELP DESK TECH TIER 1

Atlanta, GA

$18/hr

Par/NCR POS support is a strong plus. * 2 years' experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems ...

Hooters

HELP DESK TECH TIER 1

Atlanta, GA · On-site

$18/hr

Par/NCR POS support is a strong plus. * 2 years' experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems ...

Edible Arrangements, LLC

Sales Associate

Atlanta, GA · On-site

$13.50 - $18.50/hr

Accurately process transactions using POS * Support daily operations including restocking, merchandising, inventory counts, and store cleanliness. * Maintain strict compliance with state and company ...

New

Global Payments

Outside Sales Executive - POS

Atlanta, GA · On-site

$40K - $100K/yr

... while supporting and serving business owners, then your expertise will be a perfect fit on our ... Job Summary As an Outside Sales Executive, POS , you'll be responsible for prospecting, presenting ...

Inspire

Analyst, Menu Management (POS)

Atlanta, GA · On-site

... support). • Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is ...

Hooters

HELP DESK TECH TIER 2

Atlanta, GA · On-site

$45K/yr

... NCR POS support a strong plush. • Restaurant or retail experience preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal ...

Sun Technologies,Inc.

Endpoint Engineer

Alpharetta, GA

$60 - $65/hr

This role involves supporting driver updates, operating system deployment, physical hardware testing and validation, and point of sale (POS) support and development. * Provide 3rd level support for ...

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How much do pos support jobs pay per hour?

As of May 29, 2026, the average hourly pay for pos support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is a POS Support job?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the key skills and qualifications needed to thrive in the Pos Support position, and why are they important?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.
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What are popular job titles related to Pos Support jobs in Georgia? For Pos Support jobs in Georgia, the most frequently searched job titles are:
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What cities in Georgia are hiring for Pos Support jobs? Cities in Georgia with the most Pos Support job openings:
Pos Support jobs near you
Infographic showing various Pos Support job openings in Georgia as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Temporary. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.
POS Support Engineer

POS Support Engineer

Expert Technical Solutions

Marietta, GA

Full-time

Medical

Posted 28 days ago

Job description

POS Support Engineer
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
Duties and Responsibilities:
  • Serve as escalation point for complex support issues unresolved by RST and AST technicians.
  • Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
  • Take ownership of aged tickets and drive resolution.
  • Perform root cause analysis to identify underlying issues rather than treating symptoms.
  • Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
  • Diagnose issues affecting POS terminals, servers, printers, and payment devices.
  • Troubleshoot payment gateway connectivity and transactions failures.
  • Investigate logs, services, and application behavior to identify faults.
  • Coordinate with vendors or payment processors when deeper integration issues arise.
  • Troubleshoot Windows OS issues impacting POS system stability.
  • Diagnose network issues involving DNS, DHCP, routing and firewalls.
  • Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
  • Ensure all system updates and patches are properly deployed and tested.
Required Skills:
  • Advanced troubleshooting of POS systems and payment environments
  • Experience supporting restaurant POS environments
  • Strong Windows operating system knowledge
  • Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
  • Experience diagnosing intermittent connectivity and transaction failures
  • Strong analytical and root-cause problem solving
  • Excellent communication and documentation skills
  • Experience in providing excellent customer service