POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
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POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
This role oversees a team responsible for supporting integrated payment solutions, MXMerchant gateway services, POS systems, terminal configurations, processor connectivity, and white-glove technical ...
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This role oversees a team responsible for supporting integrated payment solutions, MXMerchant gateway services, POS systems, terminal configurations, processor connectivity, and white-glove technical ...
Apply Early
POS Engineer II
Atlanta, GA · On-site
$92K - $126K/yr
This role supports critical restaurant technology platforms including POS terminals, payment devices, self-service ordering solutions, online ordering integrations, and related restaurant technology ...
POS Engineer II
Atlanta, GA · On-site
$92K - $126K/yr
This role supports critical restaurant technology platforms including POS terminals, payment devices, self-service ordering solutions, online ordering integrations, and related restaurant technology ...
POS Engineer II
Atlanta, GA · Hybrid
$100K - $110K/yr
This role supports critical restaurant technology platforms including POS terminals, payment devices, self-service ordering solutions, online ordering integrations, and related restaurant technology ...
POS Engineer II
Atlanta, GA · Hybrid
$100K - $110K/yr
This role supports critical restaurant technology platforms including POS terminals, payment devices, self-service ordering solutions, online ordering integrations, and related restaurant technology ...
Work with the Support Team to identify recurring issues. * Track service requests using ConnectWise ... POS and payment system experience preferred * Proficiency with remote supports tools (e.g ...
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Work with the Support Team to identify recurring issues. * Track service requests using ConnectWise ... POS and payment system experience preferred * Proficiency with remote supports tools (e.g ...
Apply Early
POS Project Manager
Atlanta, GA · On-site
$94K - $112K/yr
The POS, Project Manager works closely with the Senior Director of Restaurant Technology, the Director of Store Technology Support, technology vendors, field operations teams, and franchise partners.
POS Project Manager
Atlanta, GA · On-site
$94K - $112K/yr
The POS, Project Manager works closely with the Senior Director of Restaurant Technology, the Director of Store Technology Support, technology vendors, field operations teams, and franchise partners.
POS Project Manager
$94K - $112K/yr
The POS, Project Manager works closely with the Senior Director of Restaurant Technology, the Director of Store Technology Support, technology vendors, field operations teams, and franchise partners.
POS Project Manager
$94K - $112K/yr
The POS, Project Manager works closely with the Senior Director of Restaurant Technology, the Director of Store Technology Support, technology vendors, field operations teams, and franchise partners.
POS Integration Analyst
Atlanta, GA · On-site
POS INTEGRATION ANALYST REQUIREMENTS: * 3 years+ working experience supporting POS hardware/software * 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...
POS Integration Analyst
Atlanta, GA · On-site
POS INTEGRATION ANALYST REQUIREMENTS: * 3 years+ working experience supporting POS hardware/software * 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...
Par/NCR POS support is a strong plus. * 2 years' experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems ...
Par/NCR POS support is a strong plus. * 2 years' experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems ...
HELP DESK TECH TIER 1
Atlanta, GA · On-site
$18/hr
Par/NCR POS support is a strong plus. * 2 years' experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems ...
HELP DESK TECH TIER 1
Atlanta, GA · On-site
$18/hr
Par/NCR POS support is a strong plus. * 2 years' experience troubleshooting end-user systems, hardware & software (Windows 10, Microsoft Office 365, Printers, laptops/desktop, Point of Sales systems ...
... POS support a strong plush. • Restaurant or retail experience preferred
... POS support a strong plush. • Restaurant or retail experience preferred
Outside Sales Executive - POS
Atlanta, GA · On-site
$40K - $100K/yr
... while supporting and serving business owners, then your expertise will be a perfect fit on our ... Job Summary As an Outside Sales Executive, POS , you'll be responsible for prospecting, presenting ...
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Outside Sales Executive - POS
Atlanta, GA · On-site
$40K - $100K/yr
... while supporting and serving business owners, then your expertise will be a perfect fit on our ... Job Summary As an Outside Sales Executive, POS , you'll be responsible for prospecting, presenting ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
POS INTEGRATION ANALYST REQUIREMENTS: * 3 years+ working experience supporting POS hardware/software * 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...
POS INTEGRATION ANALYST REQUIREMENTS: * 3 years+ working experience supporting POS hardware/software * 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...
HELP DESK TECH TIER 2
Atlanta, GA · On-site
$45K/yr
... NCR POS support a strong plush. • Restaurant or retail experience preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal ...
HELP DESK TECH TIER 2
Atlanta, GA · On-site
$45K/yr
... NCR POS support a strong plush. • Restaurant or retail experience preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
POS INTEGRATION ANALYST REQUIREMENTS: 3 years+ working experience supporting POS hardware/software 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...
POS INTEGRATION ANALYST REQUIREMENTS: 3 years+ working experience supporting POS hardware/software 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using ...
Post-Implementation Support: Conduct post-project evaluations to identify learnings and ... Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable.
Post-Implementation Support: Conduct post-project evaluations to identify learnings and ... Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable.
Pos Support information
See Georgia salary details
$12.18 - $14.50
14% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$14.50 - $16.83
21% of jobs
$16.83 - $19.15
14% of jobs
The median wage is $19.29 / hr.
$19.15 - $21.48
18% of jobs
$23.06 is the 75th percentile. Wages above this are outliers.
$21.48 - $23.80
12% of jobs
$23.80 - $26.13
6% of jobs
$26.13 - $28.45
4% of jobs
$28.45 - $30.78
3% of jobs
$30.78 - $33.10
3% of jobs
$33.10 - $35.43
3% of jobs
$35.43 - $37.75
1% of jobs
$12
$21
$37
How much do pos support jobs pay per hour?
As of Jul 6, 2026, the average hourly pay for pos support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Pos Support position, and why are they important?
To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.
What are some common challenges faced in a POS Support role, and how are they typically addressed?
In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.
What is a POS Support job?
A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.
What are the most commonly searched types of Pos Support jobs in Georgia? The most popular types of Pos Support jobs in Georgia are:
What are popular job titles related to Pos Support jobs in Georgia? For Pos Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Pos Support jobs in Georgia look for? The top searched job categories for Pos Support jobs in Georgia are:
What cities in Georgia are hiring for Pos Support jobs? Cities in Georgia with the most Pos Support job openings:
Job description
POS Support Engineer
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
Duties and Responsibilities:
- Serve as escalation point for complex support issues unresolved by RST and AST technicians.
- Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
- Take ownership of aged tickets and drive resolution.
- Perform root cause analysis to identify underlying issues rather than treating symptoms.
- Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
- Diagnose issues affecting POS terminals, servers, printers, and payment devices.
- Troubleshoot payment gateway connectivity and transactions failures.
- Investigate logs, services, and application behavior to identify faults.
- Coordinate with vendors or payment processors when deeper integration issues arise.
- Troubleshoot Windows OS issues impacting POS system stability.
- Diagnose network issues involving DNS, DHCP, routing and firewalls.
- Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
- Ensure all system updates and patches are properly deployed and tested.
Required Skills:
- Advanced troubleshooting of POS systems and payment environments
- Experience supporting restaurant POS environments
- Strong Windows operating system knowledge
- Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
- Experience diagnosing intermittent connectivity and transaction failures
- Strong analytical and root-cause problem solving
- Excellent communication and documentation skills
- Experience in providing excellent customer service
About Expert Technical Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Atlanta, GA, US
Year founded
2010