ZipRecruiter

Log In

1

Pos Support Manager Jobs in Chicago, IL (NOW HIRING)

Spotless Brands

Revenue Manager

Oakbrook Terrace, IL · On-site

The Revenue Manager ensures that all point-of-sale (POS) data is reconciled accurately against ... Support internal and external audit requests by providing accurate revenue documentation ...

AKIRA

IT Support Specialist - Retail

Chicago, IL · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reporting directly to the IT Manager, this role is pivotal in maintaining and troubleshooting ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

AKIRA

IT Support Specialist - Retail

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reporting directly to the IT Manager, this role is pivotal in maintaining and troubleshooting ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

Compass Group

Field IT Manager - Soldier Field

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Training and supporting management teams in the proper use and maintenance of systems and ... Minimum of 5 years experience supporting POS systems in the restaurant/hospitality business is ...

Compass Group

Field IT Manager - Soldier Field

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Training and supporting management teams in the proper use and maintenance of systems and ... Minimum of 5 years experience supporting POS systems in the restaurant/hospitality business is ...

Compass Group

Field IT Manager - Soldier Field

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Training and supporting management teams in the proper use and maintenance of systems and ... Minimum of 5 years experience supporting POS systems in the restaurant/hospitality business is ...

Tapestry, Inc.

Sales Support Associate III

Schaumburg, IL · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Schaumburg, IL · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Rosemont, IL · On-site

$17.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Temporary Sales Support Associate

Schaumburg, IL · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate II

Chicago, IL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Rosemont, IL · On-site

$17.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Skokie, IL · On-site

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Chicago, IL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Temporary Sales Support Associate

Schaumburg, IL · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

previous pagenext page

Showing results 21-40

All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Chicago, IL

Pos Support Manager information

See Chicago, IL salary details

$23.2K

$69.9K

$124.6K

How much do pos support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for pos support manager in Chicago, IL is $69,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $93,700.00 per year, depending on experience, location, and employer.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Chicago, IL?

The most popular types of Pos Support jobs in Chicago, IL are:

What are popular job titles related to Pos Support Manager jobs in Chicago, IL?

For Pos Support Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Chicago, IL look for?

The top searched job categories for Pos Support Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Pos Support Manager jobs?

Cities near Chicago, IL with the most Pos Support Manager job openings:

Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $69,946 per year, or $33.6 per hour.

Revenue Manager

Spotless Brands

Oakbrook Terrace, IL • On-site

Full-time

Posted 18 days ago

Job description

Position Overview
The Revenue Manager is responsible for overseeing the day-to-day revenue reconciliation and reporting processes across all Spotless Brands subsidiaries. This role manages a team of 3-6 Revenue Accountants and serves as the primary owner of revenue accuracy and integrity across 200+ locations. The Revenue Manager ensures that all point-of-sale (POS) data is reconciled accurately against financial records, investigates and resolves discrepancies in a timely manner, and maintains strict internal controls over revenue reporting. This position requires an exceptionally detail-oriented professional who thrives in a high-volume, multi-brand, multi-system environment and is committed to delivering accurate, timely financial data to support leadership decision-making.
Essential Functions (Other Duties as Assigned)
  • Oversee daily revenue reconciliation processes across all Spotless Brands subsidiaries and 200+ locations, ensuring accuracy and completeness of all revenue data.
  • Manage, develop, and hold accountable a team of 3-6 Revenue Accountants; set clear performance expectations, provide ongoing coaching, and conduct regular performance reviews.
  • Reconcile revenue data from multiple POS systems against bank deposits, gift card liability reports, membership billing platforms, and general ledger entries; identify, investigate, and resolve discrepancies in a timely manner.
  • Serve as the primary point of contact and subject matter expert for all POS system integrations and data feeds, working cross-functionally with IT, Operations, and brand-level teams to resolve system discrepancies.
  • Prepare and review daily, weekly, and monthly revenue reports; ensure all reporting deadlines are consistently met.
  • Monitor and maintain internal controls over the revenue cycle, including cash handling procedures, credit card settlements, refunds/voids, and discount/coupon redemptions across all brands and locations.
  • Partner with brand operations teams to research and resolve location-level revenue variances; communicate findings clearly and escalate material issues.
  • Support monthly, quarterly, and year-end close processes by providing accurate revenue schedules, reconciliations, and supporting documentation to the accounting and finance teams.
  • Assist in the development and documentation of revenue-related policies, procedures, and process improvements to enhance efficiency and scalability across the enterprise.
  • Support internal and external audit requests by providing accurate revenue documentation, reconciliations, and explanations of variances.

Education and Experience
  • Bachelor's degree in Accounting or a related field required.
  • 5+ years of progressive accounting experience, including at least 2 years of direct experience with revenue accounting, revenue reconciliations, revenue recognition, and related accounting processes.
  • 2+ years of supervisory or team lead experience required.
  • Prior experience working with POS systems in a retail, hospitality, car wash, or service industry environment preferred.
  • Experience with ERP/accounting systems (e.g., NetSuite, QuickBooks, Sage, or similar) required; experience with subscription billing platforms a plus.
  • Advanced proficiency in Microsoft Excel required (pivot tables, VLOOKUP/XLOOKUP, complex formulas, and data analysis).

Knowledge, Skills, and Abilities
  • Exceptional attention to detail and commitment to accuracy; ability to detect and resolve discrepancies in high-volume data environments across 200+ locations.
  • Strong understanding of revenue reconciliation principles, including POS-to-bank reconciliation, deferred revenue, gift card liability, and credit card settlement processes.
  • Demonstrated ability to manage, coach, and develop a team; holds self and others accountable for quality and timely deliverables.
  • Proficiency with multiple POS systems and the ability to quickly learn new systems and data integrations; experience reconciling data across disparate platforms is essential.
  • Strong analytical and problem-solving skills; ability to identify root causes of discrepancies and implement sustainable solutions.
  • Effective verbal and written communication skills; ability to translate complex financial data into clear summaries for operational and leadership audiences.
  • Highly organized with the ability to manage multiple competing priorities and meet deadlines in a fast-paced, high-growth environment.
  • Knowledge of GAAP revenue recognition principles and their application to service-based, subscription, and retail businesses.
  • Ability to work cross-functionally with Operations, IT, and brand-level teams in a collaborative and solutions-oriented manner.

Physical Requirements:
  • Primarily sedentary role performed in an office or remote work environment; prolonged periods of sitting and working at a computer required.
  • Ability to operate standard office equipment, including computers, monitors, keyboards, and phones.
  • Occasional travel to Spotless Brands subsidiary locations may be required (estimated up to 10%).

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply