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Pos Support Manager Jobs in Illinois (NOW HIRING)

AKIRA

IT Support Specialist - Retail

Chicago, IL · On-site

$55K - $60K/yr

Reporting directly to the IT Manager, this role is pivotal in maintaining and troubleshooting ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

AKIRA

IT Support Specialist - Retail

Chicago, IL

Reporting directly to the IT Manager, this role is pivotal in maintaining and troubleshooting ... Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ...

Tapestry, Inc.

Sales Support Associate III

Rosemont, IL · On-site

$17.25 - $22.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Schaumburg, IL · On-site

$16.75 - $21.50/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate II

Chicago, IL · On-site

$17.50 - $22.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Rosemont, IL · On-site

$17.25 - $22.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Schaumburg, IL

$16.75 - $21.50/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Skokie, IL · On-site

$16.25 - $21/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Temporary Sales Support Associate

Skokie, IL · On-site

$16.25 - $21/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Chicago, IL · On-site

$17.50 - $22.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Temporary Sales Support Associate

Chicago, IL · On-site

$17.50 - $22.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Rosemont, IL · On-site

$17.25 - $22.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

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Showing results 21-40

All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Illinois

Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Illinois?

The most popular types of Pos Support jobs in Illinois are:

What are popular job titles related to Pos Support Manager jobs in Illinois?

For Pos Support Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Illinois look for?

The top searched job categories for Pos Support Manager jobs in Illinois are:

What cities in Illinois are hiring for Pos Support Manager jobs?

Cities in Illinois with the most Pos Support Manager job openings:

Pos Support Manager jobs near you

Clerical/Events Support Specialist

University of Utah

Campus, IL • On-site

$16/hr

Part-time

Retirement

Re-posted 23 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

386th of 620 rated colleges and universities

Job description

Details
Open Date 07/01/2026 Requisition Number PRN17169N Job Title Clerical/Events Support Specialist Working Title Concessions Tech Support Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 15 Full Time or Part Time? Part Time Shift Day Work Schedule Summary
Set days during the week based on current event schedule plus events.
Is this a work study job? No VP Area President Department 00842 - Rice-Eccles Stadium Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $16.00/h Close Date 10/01/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
Ensures the seamless operation of critical point-of-sale, digital signage, and compliance hardware across all major sports and entertainment events. This high-impact role manages the deployment, maintenance, and live network troubleshooting of handheld PAX A900 devices utilizing the Shift4 Payment Platform across diverse multi-sport stadiums and concert venues. Operating in high-pressure, live environments, the Specialist works closely with concessions staff to immediately resolve device issues, minimize downtime, and maintain a seamless guest experience.
Responsibilities
At a high level, responsibilities could include:
Supporting handheld POS devices (PAX A900) and the Shift4 platform as we move forward. 
Perform routine checkups on all devices, including testing transactions, device function, and menu accuracy. 
Storage and organization of devices and coordinating cords/accessories.
Assisting with wired and wireless connectivity across the POS network, including understanding expected VLANs and IP ranges.
Supporting mobile ordering workflows, including devices communicating across the network to printers.
Maintaining and troubleshooting ID scanners used for alcohol compliance (we currently have 40+ in operation). 
Managing and deploying digital menu boards across concession stands, including pushing updates to specific displays and verifying accuracy prior to events.
During events, respond to register/device issues and troubleshoot. 
In addition to the technical responsibilities, this role is:
Proactive and forward-thinking during live events.
Able to troubleshoot quickly in high-pressure situations. 
Highly organized with equipment and issue tracking. 
Comfortable communicating with concessions staff and escalating issues when needed. 
This position would support all major events across our venues, including football, basketball (MBB/WBB), gymnastics, softball, baseball, soccer, lacrosse, hockey, concerts, and other special events.
Minimum Qualifications
One year customer service or related experience or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communications skills; and basic computer skills required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Extensive customer service experience is a must.
Ability to effectively to communicate with staff.
Experience managing fast paced operations.
Ability to work with in a team environment.
Must be able to work late evenings, holidays, and weekends.
Must be able to work at all venues.
Must be able to speak and understand English.
Experience managing multiple locations.
Experience with point of sale systems.
Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

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