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Pos Software Technical Support Specialist Jobs (NOW HIRING)

POSRG

Technical Support Specialist

Wauconda, IL

$55K - $65K/yr

TECHNICAL SUPPORT SPECIALIST Helpdesk amp; Field Technician Support POSITION SUMMARY We are seeking ... Firmware • Perform and assist with software and firmware updates on supported devices • ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

This is an intermediate (specialist) level technical position, contributing directly to achievement ... and support hardware/software solutions required by Client Operations' contracts * As a shared ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Technical Support Specialist Location: Chandler,AZ / Addison,TX / Hopewell,NJ Work ... Troubleshoot hardware, software, application, and connectivity issues . * Assist with Windows ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

Saalex Corp.

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialists in Tidewater, VA and San Diego ... Provide Tier 1-3 technical support for hardware, software, and network-related issues.

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Technical Support Specialist

New York, NY · On-site

$65K - $80K/yr

We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional ... Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues ...

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Pos Software Technical Support Specialist information

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How much do pos software technical support specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for pos software technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

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For Pos Software Technical Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Pos Software Technical Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Technical Support Specialist

Wauconda, IL

POSRG
IT Services • 11 - 50 employees
Learn more about POSRGexternal

$55K - $65K/yr

Full-time

Posted 14 days ago

Job description

TECHNICAL SUPPORT SPECIALIST
Helpdesk amp; Field Technician Support
POSITION SUMMARY
We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role, you will serve as the primary point of contact for field technicians, providing remote helpdesk and phone-based support to diagnose, troubleshoot, and resolve hardware and software issues across a range of electromechanical and electronic systems. The ideal candidate brings hands-on electronics experience, strong communication skills, and the patience to guide technicians of varying skill levels through complex repair procedures.
KEY RESPONSIBILITIES
Helpdesk amp; Field Technician Support
• Provide helpdesk and phone-based technical support to field technicians in real time
• Communicate clearly and patiently with technicians to diagnose and resolve issues remotely
• Coordinate and assist with the replacement of mainboards, I/O boards, power supplies, and liquid pumps
Hardware Troubleshooting amp; Repair Assistance
• Troubleshoot I/O boards to identify faults and guide corrective actions
• Diagnose and resolve issues with humidity, magnetic and temperature sensors
• Troubleshoot stepper motor performance and operation
• Analyze pump spray patterns and assist with corrective adjustments
Software amp; Firmware
• Perform and assist with software and firmware updates on supported devices
• Configure and support general Wi-Fi setup for connected devices
QUALIFICATIONS
Required
• Hands-on experience working with general electronics boards and components
• Demonstrated experience in appliance repair or a related field
• Experience with general Wi-Fi device setup and connectivity troubleshooting
• Excellent verbal communication skills with the ability to clearly explain technical steps over the phone
• Patience and professionalism when working with technicians of varying technical backgrounds
• Strong analytical and problem-solving skills for remote diagnosis
Preferred
• Experience with electromechanical devices and systems
• Experience with Appliance repair and/or Tech Support would be a plus
• Familiarity with stepper motors, liquid pump systems, or environmental sensors
• Background in helpdesk, technical support, or field service coordination
WORK ENVIRONMENT
This position involves frequent telephone and remote communication with field technicians across multiple locations. The role requires the ability to work in a fast-paced support environment, managing multiple cases simultaneously while maintaining a calm and professional demeanor. Occasional hands-on work with hardware components may be required for training or escalation purposes.

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