Job Title: Assistant Manager
Location:ย Denver, CO
Job Type:ย Part-Time
About Us:ย Join our dynamic and energetic team at Slick City Denver, where we create unforgettable experiences for our guests. Our indoor slide park offers fun-filled family activities, birthday parties, and more. Guided by our core values-Delight the Customer, Be Pioneers, Be Hungry, and Be Bold-we strive to create thrilling memories and push for boundless creativity.
Position Overview:ย We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team.
Key Responsibilities:
- Operational Excellence:ย Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
- Team Leadership:ย Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
- Guest Experience:ย Ensure exceptional guest experiences by maintaining high standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
- Staffing Management:ย Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
- Inventory & Supplies:ย Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
- Financial Oversight:ย Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
- Safety & Compliance:ย Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
- Event Coordination:ย Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.
Qualifications:
- High School Diploma; some college preferred.
- Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
- Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
- Excellent organizational and multitasking abilities.
- Outstanding customer service skills and a passion for creating memorable experiences.
- Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Reliable transportation to and from work.
- Successful completion of a background check is required.ย
Perks and Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts and perks, including FREE admission to the park and discounts on food and retail.
- Team Member Exclusive Parties and Recognition Prizes.
- Bilingual Skills are a plus and can be helpful in serving our diverse customer base.
- Opportunities for career advancement and professional development.
How to Apply:ย Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for our team. Please email applications to gm.denverwest@slickcity.com with the subject line "Assistant Manager Application - [Your Name]."