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Remote Pos Implementation Jobs in Colorado (NOW HIRING)

Scotch

Technical Support - Tier 2

Denver, CO · On-site +1

$70K/yr

Provide advanced technical support for Android-based POS systems and related hardware, including ... including remote desktop setup and device configuration * Create and maintain internal ...

Deloitte

Technical Program Manager

Denver, CO · Remote

$132K - $171K/yr

... POS modernization, store systems, and enterprise platform deployments across thousands of locations ... Design and implement deployment strategies (e.g., A/B rollout, phased releases) to minimize ...

Deloitte

Technical Program Manager

Colorado Springs, CO · Remote

$127K - $164K/yr

... POS modernization, store systems, and enterprise platform deployments across thousands of locations ... Design and implement deployment strategies (e.g., A/B rollout, phased releases) to minimize ...

PNC Bank

Head of Sales, Linga

Arvada, CO · On-site +1

Develop and execute a comprehensive sales strategy across POS and integrated payments. Establish ... implement partner programs, incentives, and enablement frameworks. Drive partner recruitment ...

Elase Nationwide

Business System Manager

Denver, CO · On-site +1

$65 - $100K/hr

... supports the implementation and maintenance of technology systems and acts as the secondary or ... POS experience and proficiency required * Zenoti experience strongly preferred * Proven, successful ...

Myers-Holum

Account Executive - NetSuite

Denver, CO · Remote

Service implementation projects ranging from $30k SuiteSuccess Financials First to the largest ... Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico ...

All JobsRemote Pos Implementation JobsRemote Pos Implementation Jobs in Colorado

Remote Pos Implementation information

What is the difference between Remote Pos Implementation vs Remote POS Technician?

AspectRemote Pos ImplementationRemote POS Technician
CredentialsTypically requires project management or POS system trainingRequires technical certifications or hardware/software troubleshooting skills
Work EnvironmentFocuses on planning, deployment, and configuration remotelyInvolves remote troubleshooting and maintenance of POS hardware/software
Industry UsageUsed in retail, hospitality, and restaurant sectors for system deploymentCommonly employed in retail and hospitality for technical support
Search & Comparison IntentInterested in system deployment and implementation rolesLooking for technical support or troubleshooting roles

Remote Pos Implementation focuses on deploying and configuring POS systems remotely, often involving project management skills. In contrast, Remote POS Technicians handle troubleshooting and maintenance of POS hardware and software remotely. Both roles serve the retail and hospitality industries but differ in their primary responsibilities and required skills.

What are the key skills and qualifications needed to thrive as a Remote POS Implementation Specialist, and why are they important?

To thrive as a Remote POS Implementation Specialist, you need a solid understanding of point-of-sale systems, project management, and customer onboarding, often supported by experience in IT or retail technology. Familiarity with POS software platforms, remote support tools, and certifications like CompTIA ITF+ or PMP are typically valuable. Strong communication, problem-solving, and time management skills help you guide clients and resolve issues efficiently. These skills ensure seamless system deployments, client satisfaction, and successful adoption of POS solutions in a remote work environment.

What are some common challenges faced by Remote POS Implementation Specialists, and how can they be addressed?

Remote POS Implementation Specialists often encounter challenges such as coordinating with clients across different time zones, troubleshooting technical issues without on-site access, and ensuring clear communication during virtual training sessions. To address these, specialists typically use robust remote collaboration tools, maintain detailed project documentation, and schedule regular check-ins with clients and internal teams. Proactively anticipating obstacles and fostering strong communication helps ensure smooth implementations and a positive client experience.

What is a Remote POS Implementation specialist?

A Remote POS Implementation specialist is a professional who helps businesses set up and configure their Point of Sale (POS) systems remotely, without needing to be physically on site. They handle tasks such as system installation, data migration, user training, and troubleshooting via phone, email, or video conferencing. Their goal is to ensure the POS software and hardware are properly integrated so that the business can process sales and manage inventory efficiently.
What are the most commonly searched types of Pos Implementation jobs in Colorado? The most popular types of Pos Implementation jobs in Colorado are:
What are popular job titles related to Remote Pos Implementation jobs in Colorado? For Remote Pos Implementation jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Pos Implementation jobs in Colorado look for? The top searched job categories for Remote Pos Implementation jobs in Colorado are:
What cities in Colorado are hiring for Remote Pos Implementation jobs? Cities in Colorado with the most Remote Pos Implementation job openings:
Remote Pos Implementation jobs near you

Technical Support - Tier 2

Scotch

Denver, CO • On-site, Remote

$70K/yr

Other

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

About Us

Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a platform purpose-built for liquor stores.

We're modernizing one of the oldest industries in the world: the $1.6T beverage alcohol market. Our platform helps retailers run more efficiently through streamlined payments, inventory management, reporting, and day-to-day operations.

Our founders came from Skupos (acquired 2023) and Drizly (acquired by Uber). We've raised $28M from VMG Partners, First Round, Lerer Hippeau, Watchfire, and Toba Capital, with angels including the founder of Drizly and early Toast executives. Forbes has recognized Scotch as a leader in liquor retail tech. We closed a $20M Series A in 2026 off 500%+ YoY growth and $1B+ in processed payment volume.

Position Overview

As a Tier 2 Technical Support Specialist, you'll serve as a senior escalation point for complex technical issues related to Scotch's Android-based POS platform and hardware ecosystem. You'll work directly with customers, internal support teams, and Engineering to diagnose issues, troubleshoot root causes, and drive resolutions quickly and effectively.

This role is ideal for someone who enjoys technical problem solving, thrives in fast-paced environments, and takes pride in delivering a high-quality customer experience during critical support moments.

This position is based in our Denver office.

Key Responsibilities

  • Provide advanced technical support for Android-based POS systems and related hardware, including touch terminals, receipt printers, barcode scanners, payment devices, and cash drawers
  • Troubleshoot software issues across payments, inventory management, reporting, and other core platform functionality
  • Analyze logs, network configurations, and system behavior to identify root causes and resolve complex technical issues
  • Work directly with customers to resolve escalated support cases in a professional, timely, and customer-focused manner
  • Collaborate closely with Engineering and Product teams to document bugs, reproduce issues, and prioritize fixes
  • Assist customers with remote troubleshooting tools and workflows, including remote desktop setup and device configuration
  • Create and maintain internal troubleshooting documentation, knowledge base content, and support guides
  • Support software releases, hardware compatibility testing, and operational readiness efforts
  • Participate in on-call rotations for critical outages and high-priority incidents

Qualifications & Skills

  • 1-5 years of experience in technical support, implementation, IT support, or a similar technical customer-facing role
  • Strong technical troubleshooting skills with the ability to diagnose both software and hardware-related issues
  • Experience working with POS systems, Android devices, payment systems, or similar technical environments preferred
  • Comfortable troubleshooting networking basics such as WiFi connectivity, routers, IP configuration, and remote access tools
  • Strong organizational skills and attention to detail when managing multiple issues simultaneously
  • Ability to work independently, prioritize effectively, and communicate clearly under pressure
  • Customer-focused mindset with strong written and verbal communication skills
  • Curious, hands-on, and motivated to continuously learn and improve technical expertise

Compensation

  • Compensation: The anticipated base salary for this position is $70,000. Individual offers are based on a variety of factors, including experience, skills, qualifications, and internal equity.  
  • Competitive equity package
  • Comprehensive medical, dental, and vision coverage
  • Unlimited flexible PTO

Why Scotch?

  • Solve meaningful technical problems: Work directly on issues that impact real-world business operations
  • Collaborate closely with Engineering: Help influence product quality and operational improvements
  • Grow your technical expertise: Gain hands-on experience across software, hardware, networking, and payments systems
  • Join a fast-growing company: Be part of a team building modern infrastructure for a massive industry

How to Apply

Email brett.medina@scotchpos.com with subject line "Technical Support Specialist - Tier 2".

In your email, please include: 

  • A brief overview of your technical support or troubleshooting experience
  • Any experience working with POS systems, Android devices, hardware support, or networking
  • An example of a complex technical issue you diagnosed or resolved
  • Why you're interested in Scotch and this role specifically

Scotch is an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees.

Apply