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Popeyes Customer Service Jobs (NOW HIRING)

Red Wolf Popeyes Night Shift Team Member

Jonesboro, AR · On-site

$10.25 - $13.50/hr

Customer Service-Oriented * Reliable transportation * Comfortable working on your feet for full ... Reliable and hard-working Popeyes Louisiana Kitchen, Inc., also known as Popeyes and formerly named ...

$10 - $13/hr

Efficiently handle cash transactions and provide excellent customer service. * Accurately package ... Popeyes ® is not like most fast-food chains. With freshly prepared food and a recipe that ...

Efficiently handle cash transactions and provide excellent customer service. * Accurately package ... Popeyes ® is not like most fast-food chains. With freshly prepared food and a recipe that ...

Popeyes Team Member

Glen Allen, VA · On-site

$13 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

A Popeyes Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun ... Train new team members on proper food preparation, customer service, and safety procedures.

Popeyes Team Member

Richmond, VA · On-site

$11 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes Team Member

Midlothian, VA · On-site

$12 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes Team Member

Bon Air, VA · On-site

$12 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes Team Member

Chester, VA · On-site

$11 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Showing results 21-40

Popeyes Customer Service information

See salary details

$24.5K

$58K

$101K

How much do popeyes customer service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for popeyes customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Popeyes Customer Service representative?

To thrive as a Popeyes Customer Service representative, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety procedures, and cash handling is typically required. Outstanding communication, patience, and teamwork help you deliver a positive customer experience and resolve issues efficiently. These abilities ensure smooth restaurant operations and high customer satisfaction in a fast-paced environment.

What is a Popeyes Customer Service?

Popeyes Customer Service employees are team members who assist customers at Popeyes restaurants, ensuring a positive dining experience. Their responsibilities include taking orders, handling payments, addressing customer concerns, and maintaining cleanliness in the dining and service areas. They play a crucial role in representing the Popeyes brand through friendly and efficient service. Customer service staff may work at the front counter, drive-thru, or even assist with food preparation during busy periods. Their goal is to create a welcoming environment and resolve any issues quickly to keep customers satisfied.

What is the difference between Popeyes Customer Service vs Popeyes Cashier?

AspectPopeyes Customer ServicePopeyes Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentFast-paced restaurant setting, interacting with customersFront counter, handling transactions, assisting customers
Employer & Industry UsageUsed across fast-food chains, including PopeyesCommonly used in quick-service restaurants like Popeyes

Both Popeyes Customer Service and Popeyes Cashier roles involve working in a fast-food environment, requiring good communication skills and customer interaction. While customer service roles may include broader responsibilities like resolving complaints, cashiers focus primarily on transactions and assisting customers at the counter. Both positions are essential for delivering a positive dining experience and are often sought by individuals interested in the fast-food industry.

What are common challenges faced by Popeyes Customer Service team members, and how can they be addressed?

Popeyes Customer Service team members often encounter high-volume rush periods and must manage multiple customer orders simultaneously while maintaining accuracy and friendliness. Balancing speed with quality service, especially during peak meal times, can be challenging. Effective communication and teamwork are essential to handle these pressures, so team members typically rely on clear role assignments and supportive coworkers. Embracing feedback and staying adaptable help employees grow and improve their customer service skills.
More about Popeyes Customer Service jobs
What job categories do people searching Popeyes Customer Service jobs look for? The top searched job categories for Popeyes Customer Service jobs are:
Infographic showing various Popeyes Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Team Member - Popeyes - Rome (Shorter Ave) / Rome (Turner McCall)

Popeyes

Rome, GA • On-site

$10 - $14/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted yesterday


Popeyes rating

4.4

Company rating: 4.4 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants


Job description

Popeyes Team Member - Career Growth Opportunities

Position Overview:

If you Love that Chicken at Popeyes, then you will Love that PAYCHECK at Popeyes too! As a Team Member at Popeyes Louisiana Kitchen, you will play a vital role in ensuring a positive dining experience for every guest. You will perform a variety of roles, including taking customer orders, preparing food, maintaining cleanliness, and ensuring a friendly,

welcoming atmosphere in the restaurant. At this Popeyes location, we are looking for people bursting with positivity and with smiling faces. If you are an enthusiastic team player who enjoys working with people, loves to learn new things, and wants to be a part of a winning team, then we want to meet you. Please Apply!

Fantastic Benefits Include:

  • Pay: $10 - $14 / hour
  • Medical, Dental, Vision & Life Insurance for All Full-time Employees
  • Annual Bonus - Every year, Team Members get $100 on their Popeyes Employment Anniversary
  • Free Shift Meal
  • Free Popeyes Uniform
  • Paid Time Off, Once Eligible
  • Enrolled in the Team Member Love Program by the Popeyes Foundation
  • Enrolled into MemberDeals - Special Discounts on Memberships, Entertainment & Travel
  • Career Advancement Opportunities at this Location! Over 35% of Store Leadership has been Promoted Internally. Career Advancement Opportunities PART 2 - We are Funky Chicken llc dba Popeyes Louisiana Kitchen With 43 Locations in Georgia! We Might Have an Opening at Our Neighboring Location Once You Are Ready for a Promotion - Grow with Us!

Responsibilities:

  • Providing prompt and friendly customer service duties such as taking our guest's orders & processing payments accurately & upselling/cross-selling when appropriate
  • Processing returns and refunds & resolving customer complaints if needed
  • Prepares & packages menu items accurately & according to recipes, portion sizes & guidelines
  • Following Popeyes procedures as per company guidelines and health regulations
  • Contribute to cleaning & sanitizing the restaurant & the food prep equipment etc
  • Unpacking deliveries & stocking inventory items as needed

Requirements:

  • Exceed customer expectations - promptly & courteously while promoting the culture of Popeyes
  • Show a friendly, professional & positive attitude to guests and fellow team members
  • Collaborate with team members to ensure smooth operations
  • Prompt & regular attendance on assigned shifts
  • Act with integrity, honesty & a professional manner
  • Must be at least sixteen (16) years of age.Come see us next year if you are still 15 years of age!
  • Comfortable working in a fast-paced environment
  • Willingness to learn the Popeyes way in all areas of a fast-paced, high-energy environment & work multiple stations - Don't worry, you'll be thoroughly trained!
  • Safely operate & clean kitchen equipment

Physical Demands

  • Standing for long periods: Minimum of 4 hours, especially during busy times.
  • Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
  • Multitasking, bending/reaching, repetitive & fast-paced movement

Education: Previous experience in food service or customer service is a plus but not required. We provide training, but basic math skills are needed for cash transactions.

Shifts Needed: Opening, Mid-day & Closing shifts available. We are Flexible when able

Pay: $10 - $14 / hour

Job Type: Part-time / Full-time

Check Us Out at:

X (twitter):@FunkyChickenATL

Facebook: www.facebook.com/FunkyChickenLLC/

Youtube: @FunkyChickenATL

To See All Openings and Locations and to Apply, Go To:https://www.workstream.us/j/74bf9108/popeyes

Funky Chicken llc dba Popeyes Louisiana Kitchen is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences.

LOUISIANA LEGENDS - Founded in 1972, the Popeyes brand has more than 50 years of history and culinary tradition. Popeyes owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans-style fried chicken that has now made the brand famous throughout the world. Our culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world's largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world. Our history combined with great food, service and quality makes Popeyes restaurants genuine Louisiana Legends.

Education:no requirementsEmployment Type: FULL_TIME

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Popeye's Louisiana Kitchen logo

About Popeye's Louisiana Kitchen

Sourced by ZipRecruiter

Popeyes Louisiana Kitchen, based in Miami, FL, US, is a renowned name in the fast-food industry and the multinational operator of fried chicken fast food restaurants. Their offerings primarily include Fried Chicken, Cajun Cuisine, seafood, red beans and rice, and other regional meals. Founded in New Orleans, Louisiana in 1972, the company strives to bring Louisiana's rich culinary tradition of exceptional flavors, spices, and unique recipes to the world. Their mission is anchored in their core values of passion for their food, respect for their heritage, and love for their guests. Over the decades, Popeyes has scored major achievements like steady global expansion, reaching near 3,000 locations globally, and continually innovating by introducing items like the virally popular Popeyes Chicken Sandwich.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1972