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Popeyes Customer Service Jobs (NOW HIRING)

CENCAL POP, INC.

Popeyes - Shift Manager

Turlock, CA

$21 - $22.50/hr

A Popeyes Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun ... Train new team members on proper food preparation, customer service, and safety procedures.

Popeyes

Popeyes Team Member

Richmond, VA · On-site

$11 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes

Popeyes Team Member

Glen Allen, VA · On-site

$13 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes

Popeyes Team Member

Bon Air, VA · On-site

$12 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes

Popeyes Team Member

Richmond, VA · On-site

$11 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

CENCAL POP, INC.

Popeyes - Shift Manager

Fresno, CA

$21 - $22.50/hr

A Popeyes Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun ... Train new team members on proper food preparation, customer service, and safety procedures.

Popeyes

Popeyes Team Member

Chester, VA · On-site

$11 - $14/hr

... serving customers and training • Consistently talk to and listen to fellow team members and ... service restaurants, with over 2,700 restaurants in the U.S. and around the world. Job Type ...

Popeyes

Popeyes Team Member

Minocqua, WI · On-site

$11.75 - $15.75/hr

... Popeyes crew ... As a team member, you'll be responsible for providing exceptional customer service, preparing high ...

Popeyes

Popeyes Shift Manager

Minocqua, WI · On-site

$15 - $19/hr

... Popeyes team. As Shift Manager, you'll be responsible for leading our team members during your ... Ensures that Brand Standards are met, including food quality, customer service, and restaurant ...

Popeyes

Popeyes Employment Pool

Minocqua, WI · On-site

Team Member (Full-Time or Part-Time) - Provide excellent customer service, prepare food items ... LDF Business Development Corporation and Popeyes Louisiana Kitchen are Equal Opportunity Employers ...

Popeyes

Cook- Popeyes 30 hours

Kennesaw, GA

$10 - $13/hr

Our Cooks work as part of a team that provides excellent service and high-quality food in a clean ... Customer focus Skills: * Cooking * Food preparation * Organization * Sanitation Physical ...

Popeyes

Cook - Popeyes 30 hours

Monroe, GA

$10 - $11/hr

Our Cooks work as part of a team that provides excellent service and high-quality food in a clean ... Customer focus Skills: * Cooking * Food preparation * Organization * Sanitation Physical ...

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Popeyes Customer Service information

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How much do popeyes customer service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for popeyes customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Popeyes Customer Service?

Popeyes Customer Service employees are team members who assist customers at Popeyes restaurants, ensuring a positive dining experience. Their responsibilities include taking orders, handling payments, addressing customer concerns, and maintaining cleanliness in the dining and service areas. They play a crucial role in representing the Popeyes brand through friendly and efficient service. Customer service staff may work at the front counter, drive-thru, or even assist with food preparation during busy periods. Their goal is to create a welcoming environment and resolve any issues quickly to keep customers satisfied.

What skills and qualifications are needed to thrive as a Popeyes Customer Service representative?

To thrive as a Popeyes Customer Service representative, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety procedures, and cash handling is typically required. Outstanding communication, patience, and teamwork help you deliver a positive customer experience and resolve issues efficiently. These abilities ensure smooth restaurant operations and high customer satisfaction in a fast-paced environment.

What are common challenges faced by Popeyes Customer Service team members, and how can they be addressed?

Popeyes Customer Service team members often encounter high-volume rush periods and must manage multiple customer orders simultaneously while maintaining accuracy and friendliness. Balancing speed with quality service, especially during peak meal times, can be challenging. Effective communication and teamwork are essential to handle these pressures, so team members typically rely on clear role assignments and supportive coworkers. Embracing feedback and staying adaptable help employees grow and improve their customer service skills.

What is the difference between Popeyes Customer Service vs Popeyes Cashier?

AspectPopeyes Customer ServicePopeyes Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentFast-paced restaurant setting, interacting with customersFront counter, handling transactions, assisting customers
Employer & Industry UsageUsed across fast-food chains, including PopeyesCommonly used in quick-service restaurants like Popeyes

Both Popeyes Customer Service and Popeyes Cashier roles involve working in a fast-food environment, requiring good communication skills and customer interaction. While customer service roles may include broader responsibilities like resolving complaints, cashiers focus primarily on transactions and assisting customers at the counter. Both positions are essential for delivering a positive dining experience and are often sought by individuals interested in the fast-food industry.

More about Popeyes Customer Service jobs

What job categories do people searching Popeyes Customer Service jobs look for?

The top searched job categories for Popeyes Customer Service jobs are:

Popeyes Customer Service jobs near you
Infographic showing various Popeyes Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Popeyes - Shift Manager

CENCAL POP, INC.

Turlock, CA

$21 - $22.50/hr

Full-time

Re-posted 8 days ago

Job description

A Popeyes Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun Hospitality while serving Guests and creating a memorable experience while upholding Popeyes’ Brand Standards. Shift Managers support the Restaurant General Manager (RGM) and Assistant Manager (AM) in making sure all food is freshly prepared and cooked to perfection for every Guest. The Shift Manager ensures Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality. Shift Managers enjoy creating a collaborative spirit within the restaurant – they are energized by the opportunity to learn and grow.  

Responsibilities:

  • Supervise and motivate team members to deliver exceptional service and uphold Popeyes standards.
  • Assist with opening or closing procedures, including cash handling, inventory management, ordering and ensuring the restaurant is clean and ready for business.
  • Train new team members on proper food preparation, customer service, and safety procedures.
  • Handle customer inquiries and resolve any issues or complaints in a professional and timely manner.
  • Collaborate with management to ensure operational efficiency and adherence to company policies and procedures.

Requirements:

  • Previous experience in a leadership or supervisory role in the industry preferred.
  • Strong leadership skills with the ability to effectively delegate tasks and manage a team.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a focus on delivering outstanding customer service.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.
  • Valid ServSafe

Benefits:

  • Competitive pay rates with opportunities for advancement.
  • Employee discounts on Popeyes employee meal
  • Leadership and management training to enhance your skills and career development.
  • Supportive work environment with opportunities for growth and advancement within the company.
  • Opportunity to make a positive impact on our team and customers' experience at Popeyes

Job Type: Full-time

Pay: $21.00 - $22.50 per hour