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Pool Concierge Jobs in Arizona (NOW HIRING)

Bluegreen Vacations

Guest Reception Representative

Peoria, AZ · On-site

$12.50 - $15.25/hr

Ensure timely updates of guest information in Concierge. * Answer all incoming calls, conduct ... pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit ...

Tanque Verde

Maintenance Technician

Tucson, AZ · On-site

Handle minor pool maintenance - Keep community pools clean and safe. * Work with contractors - Help ... Access to benefits concierge service. * Access to Mental Health & Well-Being service. * 401K:

Country Club Verandas

Maintenance Tech

Mesa, AZ

$22 - $24/hr

Handle minor pool maintenance  - Keep community pools clean and safe. * Work with contractors   ... Access to benefits concierge service. * Access to Mental Health & Well-Being service. * 401K:

Tanque Verde

Maintenance Technician

Tucson, AZ

Handle minor pool maintenance  - Keep community pools clean and safe. * Work with contractors   ... Access to benefits concierge service. * Access to Mental Health & Well-Being service. * 401K:

Bridge Property Management

Maintenance Tech

Mesa, AZ · On-site

$22 - $24/hr

Handle minor pool maintenance - Keep community pools clean and safe. * Work with contractors - Help ... Access to benefits concierge service. * Access to Mental Health & Well-Being service. * 401K:

Country Club Verandas

Maintenance Tech

Mesa, AZ · On-site

Handle minor pool maintenance - Keep community pools clean and safe. * Work with contractors - Help ... Access to benefits concierge service. * Access to Mental Health & Well-Being service. * 401K:

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Pool Concierge information

What is the difference between Pool Concierge vs Pool Attendant?

AspectPool ConciergePool Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidBasic pool safety knowledge, sometimes lifeguard certification
Work EnvironmentLuxury hotels, resorts, private clubsPublic pools, hotels, resorts
Employer & IndustryHigh-end hospitality, private clubsHospitality, recreation facilities
Job FocusGuest services, reservations, amenitiesPool safety, cleaning, maintaining pool area

While both roles involve working around pools, a Pool Concierge primarily focuses on guest services and hospitality, whereas a Pool Attendant emphasizes safety, pool maintenance, and cleanliness. The roles often overlap in hospitality settings but differ in responsibilities and required certifications.

What is a pool concierge?

Pool Concierges are hospitality professionals responsible for ensuring guests have an enjoyable and seamless experience at a hotel's pool area or private club. Their duties often include setting up lounge chairs, providing towels, taking food and drink orders, answering questions about pool amenities, and assisting with guest requests. Pool Concierges may also help maintain a clean and welcoming environment, manage reservations for poolside cabanas, and coordinate special events or activities. Their goal is to enhance guest satisfaction by offering attentive and personalized service around the pool.

Do pool concierges make good money?

Pool concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. In general, they earn around minimum wage to moderate pay rates, with some positions offering tips or bonuses that can increase overall earnings. Experience, customer service skills, and certifications can influence earning potential in this role.

What are the key skills and qualifications needed to thrive as a pool concierge, and why are they important?

To thrive as a Pool Concierge, you need strong customer service skills, attention to detail, and prior hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and inventory tracking tools is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help create memorable guest experiences and manage guest requests efficiently. These skills ensure smooth pool operations, high guest satisfaction, and the maintenance of a positive and safe environment.

What are the main challenges a pool concierge faces during peak season, and how can they be managed effectively?

During peak season, a Pool Concierge often manages high guest volumes, ensuring personalized service while maintaining pool safety and cleanliness. Balancing multiple guest requests, managing poolside amenities, and coordinating with housekeeping and food & beverage teams can be demanding. Effective communication, strong organizational skills, and anticipating guest needs are essential to provide seamless service. Staying calm under pressure and being proactive in problem-solving help ensure a positive experience for all guests.
What are popular job titles related to Pool Concierge jobs in Arizona? For Pool Concierge jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Pool Concierge jobs in Arizona look for? The top searched job categories for Pool Concierge jobs in Arizona are:
Pool Concierge jobs near you
Infographic showing various Pool Concierge job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Reception Representative

Bluegreen Vacations

Peoria, AZ • On-site

$12.50 - $15.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Bluegreen Vacations rating

6.2

Company rating: 6.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

14th of 21 rated holiday rentals

Job description

About Bluegreen Vacations: At Bluegreen Vacations, our true value lies in our associates-the dedicated individuals who contribute to our success. With over 60 resorts spread across the U.S. and Caribbean, we take pride in creating memorable experiences for our guests.
Responsibilities: As a Guest Reception Representative, you play a crucial role in ensuring a positive and welcoming experience for all guests. Your responsibilities include:
  • Greet guests warmly and professionally, whether in person or over the phone.
  • Ensure that all guests meet the qualifications for their presentation, adhering to Bluegreen Vacations Corporation standards.
  • Follow processes outlined in the Guest Reception Training Manual SOP.
  • Maintain positive working relationships with Sales, Marketing, and Administrative teams.
  • Distribute and collect Guest Registration Forms, assisting guests with any inquiries.
  • Accurately assign guests to Sales Representatives in the order of their arrival.
  • Ensure timely updates of guest information in Concierge.
  • Answer all incoming calls, conduct research on customer issues, and escalate to a manager/supervisor when necessary.

Benefits: Joining Bluegreen Vacations comes with a range of benefits, including:
  • 401(k) plan
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Employee discounts, and more!

Qualifications: To thrive in this role, you should:
  • Excel in providing an exceptional customer experience.
  • Enjoy face-to-face interactions with customers and associates.
  • Quickly learn computer systems.

Why Bluegreen Vacations:
  • Company growth: Experience being part of our expanding success.
  • Customer satisfaction: Contribute to the satisfaction of our valued customers.
  • Passionate team: Join a team that values customer obsession.

Training and Development: Benefit from comprehensive and engaging training programs, supporting professional growth and career advancement.
If you're passionate about delivering outstanding customer service and want to be part of a dynamic team, apply now and discover the opportunities Bluegreen Vacations has to offer!
Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation ("Bluegreen") as of January 17, 2024.
If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW

What Bluegreen Vacations employees say

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About Bluegreen Vacations

Sourced by ZipRecruiter

Bluegreen Vacations Corporation, founded in 1966, is a leader in the vacation ownership industry, offering a portfolio of over 60 Bluegreen resorts in more than 40 popular destinations across the continental U.S. and the Caribbean. Our more than 4,500 associates are committed to not only providing the best vacation experiences possible, but also to leaving a positive impact on the communities in which we live and do business. Named one of Achievers "50 Most Engaged Workplaces in the U.S.", Bluegreen Vacations provides diverse career opportunities across the nation. In addition to competitive compensation, Bluegreen Vacations offers a comprehensive benefits package to eligible associates. Our health and wellness benefits, retirement plan option with Company match and generous paid time off programs can assist you with your needs today, while helping you plan for tomorrow. Apply today to join us in our purpose to "Share Happiness."

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Boca Raton, FL, US

Year founded

1966

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