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Police 911 Operator Jobs (NOW HIRING)

Tuskegee University

$44K - $57K/yr

Position Information Position Title Police Communication Operator Status Full Time Job Summary This ... Dispatch emergency complaints to the officers as they are received through the 911-system for ...

Shelby (NC)

Telecommunicator

Shelby, NC

$17.47/hr

Receives police, 911, fire and other service requests and calls; transfers calls to appropriate ... I. operator; conducts D.C.I. inquiries including criminal histories; Enters all calls for service ...

Shelby (NC)

Telecommunicator (PT)

Shelby, NC · On-site

$17.47/hr

Receives police, 911, fire and other service requests and calls; transfers calls to appropriate ... I. operator; conducts D.C.I. inquiries including criminal histories; Enters all calls for service ...

Somerset County

911 Telecommunicator

Somerset, PA · On-site

$31K/yr

... police and fire training. · Preferred 1-2 years experience in field of communications, public ... Must possess the technical knowledge of operating personal computers and other office and ...

Cayuga County New York

911 Administrator

Auburn, NY · On-site

$76K - $91K/yr

The 911 Administrator is an administrative position in the field of public safety with ... Good knowledge of the telecommunication operating methods and services provided by local police ...

Cayuga County New York

911 Administrator

Auburn, NY · On-site

$76K - $91K/yr

The 911 Administrator is an administrative position in the field of public safety with ... Good knowledge of the telecommunication operating methods and services provided by local police ...

City of Shelby, NC

Telecommunicator (PT)

Shelby, NC · On-site

$17.47/hr

Receives police, 911, fire and other service requests and calls; transfers calls to appropriate ... C.I. operator; conducts D.C.I. inquiries including criminal histories; * Enters all calls for ...

Tuskegee University

$44K - $57K/yr

Position Information Position Title Part-Time Police Communication Operator Status Part Time Job ... Dispatch emergency complaints to the officers as they are received through the 911-system for ...

Dart

$64K - $107K/yr

AServes as communications link between DART Police and local 911 operators, and with police and emergency dispatchers in other agencies. Processes requests from field elements for assistance ...

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Police 911 Operator information

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$33.5K

$55.1K

$72K

How much do police 911 operator jobs pay per year?

As of Jun 19, 2026, the average yearly pay for police 911 operator in the United States is $55,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $62,000.00 per year, depending on experience, location, and employer.

How much do 911 operators make?

911 operators in Maryland typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and department size. They often work in high-stress environments requiring strong communication skills and may receive additional pay for overtime or night shifts.

Is it hard to get a 911 operator job?

Becoming a police 911 operator typically requires completing a training program, passing a background check, and demonstrating strong communication skills. Competition can vary by location, but candidates often need to meet specific qualifications and sometimes obtain certifications such as Emergency Medical Dispatch (EMD).

What are some common challenges faced by Police 911 Operators, and how can they be managed?

Police 911 Operators frequently encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing distressing conversations with callers in crisis. Staying calm and focused is essential, as is following established protocols to prioritize and dispatch resources efficiently. Many agencies provide ongoing training, peer support programs, and access to counseling to help operators cope with stress and maintain their well-being. Building strong communication skills and resilience is key to success in this role.

What qualifications do I need to be a 911 dispatcher?

To become a police 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to remain calm under pressure. Some agencies require completion of dispatcher training programs and may prefer prior experience in emergency services or call centers.

How much do 911 operators get paid?

911 operators typically earn a median annual salary of around $40,000 to $50,000, depending on location, experience, and employer. Many positions require certification and strong communication skills, and pay can increase with experience or additional responsibilities.

What are the key skills and qualifications needed to thrive as a Police 911 Operator, and why are they important?

To thrive as a Police 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is typically required. Exceptional calmness under pressure, empathy, and multitasking skills help operators manage high-stress situations and provide reassurance to callers. These skills are crucial for ensuring accurate information transfer, timely emergency response, and public safety.

What is the difference between Police 911 Operator vs Emergency Dispatcher?

AspectPolice 911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, police stations, emergency response centersCall centers, emergency response centers, public safety agencies
Employer & IndustryLaw enforcement agencies, police departmentsPublic safety agencies, emergency services
Common Search & ComparisonOften compared for emergency communication rolesRelated role in emergency response coordination

Both Police 911 Operators and Emergency Dispatchers play vital roles in emergency response. While their duties overlap, Police 911 Operators primarily handle incoming calls and initial information gathering, whereas Emergency Dispatchers coordinate and dispatch emergency services. Both positions require strong communication skills and work in similar environments, often within law enforcement or public safety agencies.

What are Police 911 Operators?

Police 911 Operators, also known as emergency dispatchers, are professionals responsible for answering emergency and non-emergency calls, gathering critical information, and dispatching police, fire, or medical services as needed. They act as a vital link between the public and first responders, ensuring timely and accurate communication during crises. Operators must remain calm under pressure, make quick decisions, and provide instructions to callers while coordinating with emergency personnel.
What cities are hiring for Police 911 Operator jobs? Cities with the most Police 911 Operator job openings:
What states have the most Police 911 Operator jobs? States with the most job openings for Police 911 Operator jobs include:
Police 911 Operator jobs near you

911 Telecommunicator

Berkeley County, SC

Moncks Corner, SC • On-site

$48K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 14 days ago

Job description

Salary : $48,084.79 Annually
Location : Berkeley County Administration Building, 1003 N. Highway 52, Moncks Corner
Job Type: Full Time
Job Number: 01705
Department: Communications
Opening Date: 01/08/2026
Closing Date: Continuous
Job Summary and Essential Functions
This position typically provides emergency response services to the residents of Berkeley County; works under stressful, high-risk conditions; and deals courteously and effectively with fellow employees and citizens.
Essential Job Functions:
  • Serves as the first link to emergency response services by answering and dispatching routine and 911 emergency calls to police, fire and emergency medical units and agencies.
  • Asks questions to interpret caller's needs and translates information to the appropriate codes.
  • Maintains a log of radio transmissions, telephone calls and other pertinent information and facts and inputs them into a computer.
  • Operates NCIC machine to retrieve license registration information and outstanding warrant information.
  • Files all related paperwork.
  • Works under the general direction of the Communications Manager and Shift Supervisors.
  • Performs clerical, administrative and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork and scheduling appointments.
  • Performs other duties as assigned.

Minimum Requirements to Perform Work
  • High School diploma or equivalent.
  • Six (6) months of experience.
Special Requirements:
  • Computerized testing required;
  • CPR Certification within six (6) months of employment;
  • Certification as Emergency Medical Dispatcher, NCIC terminal operator, and Certified 911 Telecommunicator within first year of employment;
  • Willingness to attend training classes anywhere in the continental U.S.;
  • Departmental testing may be administered during interview;
  • A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file;
  • Must not have been convicted of a crime in which a sentence of one (1) year or greater could have been imposed by the Courts.
  • This is a safety sensitive position and is subject to random drug and alcohol testing.
  • This position is considered emergency essential and will be required to report to work during any declared emergency situation.
Knowledge, Skills and Abilities:
  • Knowledge of automated telephone system preferred.
  • Knowledge of fire/EMS/police terminology preferred.
  • Skill in using computers and computer aided dispatch (CAD) software.
  • Ability to articulate and communicate clearly and distinctly by phone, radio, and in person in a semi-noisy environment.
  • Ability to remain calm and think clearly to make critical decisions and exercise good judgment in stressful situations while multi-tasking.
  • Ability to work in a fast paced environment.

Physical Demands
This position requires the employee to sit and use hands to handle or operate objects, tools or controls; reach and finger with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and/or move up to ten (10) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Conditions
The work is regularly performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities and needs. Must be able to work flexible hours, including mandatory overtime. Must be able to work day or night shifts, weekends, and holidays as scheduled or needed due to the 24-hour operation of the center. Currently, this position is a 12 hour shift. Shifts are subject to change but the attempt is made to maintain as much schedule stability as possible. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.
Berkeley County offers competitive salaries and a comprehensive benefits package to its employees, including:
  • Health, Life, and Dental Insurance
  • Optional Life and Disability Insurance
  • Optional Medical and Dependent Care Spending Accounts
  • Personal Leave
  • Twelve (12) Paid Holidays
  • South Carolina Retirement System (SCRS) State Retirement Plan
  • Police Officers Retirement System (PORS - as applicable)
  • Optional Deferred Compensation Program (i.e. 401K, 457)
  • Employee Assistance Program
  • Employee Wellness Program

01
Do you have a valid High School diploma or equivalent?
  • Yes
  • No

02
Do you have a valid certification/license in South Carolina for this position?
  • Yes
  • No

Required Question

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