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Police 911 Operator Jobs (NOW HIRING)

DU-COMM

911 Alarm Board Operator (Part-Time)

Wheaton, IL · On-site

$23.80 - $30.44/hr

Police, Fire, EMS, or alarm monitoring experience * Knowledge of public safety communications ... Operator Pay Rate: · Starting pay rate is $23.80 per hour, FLSA exempt. · The pay range for the ...

Veteran-friendly

ONE Elite Staffing

911 Call Taker/Dispatcher

Dallas, TX · On-site

We are looking for 911 Call Takers/Dispatchers for the City of Dallas Police Department. Candidate ... Working knowledge of Communications Division Standard Operating Procedures (S.O.P.), General and ...

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How much do police 911 operator jobs pay per year?

As of Jun 18, 2026, the average yearly pay for police 911 operator in the United States is $55,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $62,000.00 per year, depending on experience, location, and employer.

How much do 911 operators make?

911 operators in Maryland typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and department size. They often work in high-stress environments requiring strong communication skills and may receive additional pay for overtime or night shifts.

Is it hard to get a 911 operator job?

Becoming a police 911 operator typically requires completing a training program, passing a background check, and demonstrating strong communication skills. Competition can vary by location, but candidates often need to meet specific qualifications and sometimes obtain certifications such as Emergency Medical Dispatch (EMD).

What are some common challenges faced by Police 911 Operators, and how can they be managed?

Police 911 Operators frequently encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing distressing conversations with callers in crisis. Staying calm and focused is essential, as is following established protocols to prioritize and dispatch resources efficiently. Many agencies provide ongoing training, peer support programs, and access to counseling to help operators cope with stress and maintain their well-being. Building strong communication skills and resilience is key to success in this role.

What qualifications do I need to be a 911 dispatcher?

To become a police 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to remain calm under pressure. Some agencies require completion of dispatcher training programs and may prefer prior experience in emergency services or call centers.

How much do 911 operators get paid?

911 operators typically earn a median annual salary of around $40,000 to $50,000, depending on location, experience, and employer. Many positions require certification and strong communication skills, and pay can increase with experience or additional responsibilities.

What are the key skills and qualifications needed to thrive as a Police 911 Operator, and why are they important?

To thrive as a Police 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is typically required. Exceptional calmness under pressure, empathy, and multitasking skills help operators manage high-stress situations and provide reassurance to callers. These skills are crucial for ensuring accurate information transfer, timely emergency response, and public safety.

What is the difference between Police 911 Operator vs Emergency Dispatcher?

AspectPolice 911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, police stations, emergency response centersCall centers, emergency response centers, public safety agencies
Employer & IndustryLaw enforcement agencies, police departmentsPublic safety agencies, emergency services
Common Search & ComparisonOften compared for emergency communication rolesRelated role in emergency response coordination

Both Police 911 Operators and Emergency Dispatchers play vital roles in emergency response. While their duties overlap, Police 911 Operators primarily handle incoming calls and initial information gathering, whereas Emergency Dispatchers coordinate and dispatch emergency services. Both positions require strong communication skills and work in similar environments, often within law enforcement or public safety agencies.

What are Police 911 Operators?

Police 911 Operators, also known as emergency dispatchers, are professionals responsible for answering emergency and non-emergency calls, gathering critical information, and dispatching police, fire, or medical services as needed. They act as a vital link between the public and first responders, ensuring timely and accurate communication during crises. Operators must remain calm under pressure, make quick decisions, and provide instructions to callers while coordinating with emergency personnel.
What cities are hiring for Police 911 Operator jobs? Cities with the most Police 911 Operator job openings:
What states have the most Police 911 Operator jobs? States with the most job openings for Police 911 Operator jobs include:
Police 911 Operator jobs near you

Police 911 Telecommunicator

Huron Police Department

Huron, SD • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

Company Description
The Huron Police Department provides police and dispatch services to a community of over 13,500 people. We have several different specialties within our department that are available as you progress through your career. A few of those specialties include, SWAT, Field Training Officer, Detective, School Resource Officer, and K-9 Handler. We are very also very involved with our community with different programs such as Crime Stoppers, DARE, Drug Take Back, Citizen's Police Academy, and National Night Out.
Job Description
JOB TITLE: Police 911 Telecommunicator
DEPARTMENT: Police
ACCOUNTABLE TO: Police 911 Telecommunications Supervisor/Police Chief
PRIMARY OBJECTIVE OF POSITION: Under general supervision of the Police 911 Telecommunications Supervisor, is responsible for providing Emergency 911 dispatch services through the operation of radio and telephone equipment for the City of Huron, Beadle County, and all other counties which contract for E-911 services. Work varies somewhat exercising individual judgment within well regulated prescribed procedures; interpretive judgment may be required.
ESSENTIAL JOB FUNCTIONS: Must possess the ability to think and act clearly and decisively in transmitting information and instructions via radio or telephone; must be able to hear, speak with clarity, communicate orally, via computer, and in writing; physical demands include prolonged sitting, limited lifting up to 35 lbs (greater with assistance), and ability to handle mental and physical stress; must have ability to become State certified in Medical Dispatch Certification and Teletype Certification within one (1) year of employment.
MAJOR AREAS OF ACCOUNTABILITY AND PERFORMANCE:
  • Receives telephone calls to the Emergency 911 Center, and other messages requiring primarily emergency type of assistance promptly and courteously, determines priority, and transmits such requests for service to the appropriate personnel; uses standard operating procedures in the transmitting, receiving, and making a record of all radio, computer, and telephone messages; performs dispatch services for emergency services in law enforcement, ambulance, fire, and other emergency calls; closely monitors all dispatched calls to insure the security and safety of the responding personnel; maintains location and status information of all mobile units; provides emergency first responder instructions to the general public, whether the information is of a criminal, safety, or medical nature; maintains daily radio logs of activities and communication; maintains communication with the state, county, and other local law enforcement and emergency agencies; composes a variety of correspondence, reports, and other materials requiring independent judgment as to content, accuracy, and completeness; performs other related duties as assigned.
  • Operates teletype, computer terminal, paging system, and may monitor alarms following well established standards and procedures; work requires the immediate determination regarding the sequence of events for each type of call received; financial accountability handles money; frequently handles information dealing with life and death situations; uses equipment requiring normal servicing; processes information with the public and fellow employees requiring confidentiality, tact, and diplomacy as appropriate; duties are performed in surroundings where undesirable physical conditions and hazards are controllable; activities may lead to stress; duties require limited movement but sufficient mobility to respond to radio and telephone duties while serving in an office setting.

SUPERVISION - RESPONSIBILITY FOR WORK OF OTHERS: None
EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS: Graduation from high school or its equivalent; 18 years of age; and some work experience in an office setting dealing with public communication desirable. Computer skills preferred. Must have the ability to obtain Medical Dispatch Certification and Teletype Certification within one (1) year of employment and must maintain such certifications throughout employment with continuing education and training. State certification also required.
EXAMPLES OF PERFORMANCE CRITERIA AND QUALIFICATIONS:
  • Receives telephone calls to the Emergency 911 Center, and other messages requiring primarily emergency type of assistance promptly and courteously, determines priority, and transmits clearly such requests for service to the appropriate personnel;
  • Must possess the ability to think and act clearly and decisively in transmitting information and instructions via radio or telephone; must be able to hear and speak with clarity,
  • Closely monitors all dispatched calls to insure the security and safety of responding personnel; maintains location and status information of all mobile units;
  • Maintains all information in a confidential manner;
  • Uses communication skills in dealing with the public and fellow employees with tact;

COMPREHENSIVE BENEFIT PACKAGE TO INCLUDE:
  • Health Insurance Plan
  • Retirement Plan
  • Term Life Insurance Plan
  • Vacation / Sick Leave
  • Hourly Salary: DOQ

Qualifications
  • Graduation from high school or its equivalent; 18 years of age; and some work experience in an office setting dealing with public communication desirable.
  • Computer skills preferred.
  • Must have the ability to obtain Medical Dispatch Certification and Teletype Certification within one (1) year of employment and must maintain such certifications throughout employment with continuing education and training.
  • State certification also required.

Additional Information
Application Packets Available At:
City Finance Office
239 Wisconsin Ave SW
PO Box 1369
Huron SD 57350
Phone: 605-353-8505
Online: www.huronsd.com/city-government/city-employment
South Dakota Dept of Labor & Regulation
2361 Dakota Avenue South
Huron SD 57350
Phone: 605-353-7155
All your information will be kept confidential according to EEO guidelines.

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