Position Overview
The PointClickCare Specialist is responsible for managing and supporting the use of PointClickCare within healthcare organizations. This role ensures proper clinical documentation, system optimization, and staff support across multiple disciplines in long-term care, skilled nursing, and post-acute settings.
Key Responsibilities
Clinical Documentation Expertise
Demonstrate a strong understanding of documentation workflows in PointClickCare for multiple healthcare disciplines.
Support and assist with charting requirements for:
SLP (Speech-Language Pathology)
Nursing staff
Nurse Practitioners (NP)
Physicians / Doctors
OT (Occupational Therapy)
PT (Physical Therapy)
CNA (Certified Nursing Assistants)
Ensure all clinical documentation is accurate, compliant, and aligned with care plans and regulatory standards.
Assist staff with troubleshooting charting issues and improving documentation workflows.
System Administration & Support
Configure modules, permissions, and workflows within PointClickCare.
Provide technical and workflow support for clinical teams.
Training & Education
Reporting & Compliance
Generate reports and analyze clinical documentation data.
Support audits, quality improvement initiatives, and regulatory compliance.
Required Skills
Advanced knowledge of PointClickCare.
Understanding of interdisciplinary healthcare documentation including SLP, Nursing, NP, Physician, OT, PT, and CNA workflows.
Knowledge of long-term care and post-acute clinical documentation standards.
Strong communication and training abilities.