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Podio Jobs in Florida (NOW HIRING)

Customer Service Rep

Miami, FL

$15.25 - $20.75/hr

Elite and Podio. * Defuse and deescalate irate customers as to ensure great customer experience. * Verify and update customer information in the PHA system of record, Elite. * Perform data entry into ...

Customer Service Rep

Miami, FL · On-site

$15.25 - $20.75/hr

Elite and Podio. * Defuse and deescalate irate customers as to ensure great customer experience. * Verify and update customer information in the PHA system of record, Elite. * Perform data entry into ...

Podio information

See Florida salary details

$41.5K

$72.4K

$115.8K

How much do podio jobs pay per year?

As of Aug 15, 2026, the average yearly pay for podio in Florida is $72,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a Podio specialist?

A Podio specialist is a professional who is skilled in using, customizing, and managing Podio, a collaborative work platform developed by Citrix. They help organizations streamline workflows, automate processes, and integrate Podio with other tools to improve productivity. Their responsibilities may include setting up workspaces, creating custom apps, training users, and maintaining data integrity. Podio specialists often work with project managers, IT teams, and business leaders to ensure Podio meets the unique needs of the organization.

What is a Podio?

A Podio job typically refers to working with or managing Citrix Podio, a collaboration and project management software. Roles associated with Podio jobs may include system administrators, developers, or consultants who customize workflows, integrate third-party apps, and optimize team collaboration. These jobs often require expertise in automation, app development, and API integrations to streamline business processes.

What is the difference between Podio vs Project Coordinator?

AspectPodioProject Coordinator
Primary RoleCollaboration and workflow management platformManaging project schedules, resources, and communication
Required SkillsPlatform proficiency, organization, communicationProject management, communication, organization
Work EnvironmentDigital, collaborative, cloud-basedOffice, on-site or remote project sites
Industry UsageVarious industries for workflow managementConstruction, IT, marketing, and more

Podio is a platform used to streamline workflows and collaboration, while a Project Coordinator actively manages project tasks and schedules. They often work together, with Podio supporting project management activities performed by Project Coordinators.

What are the key skills and qualifications needed to thrive as a Podio administrator?

To thrive as a Podio Administrator, you need strong organizational skills, experience with workflow automation, and a solid understanding of business process management, often supported by prior experience with Podio or similar platforms. Familiarity with Podio's app-building features, integration tools like Zapier or Microsoft Power Automate, and API usage is essential. Excellent problem-solving, communication, and training skills help you support users and adapt systems to evolving team needs. These capabilities are crucial for optimizing collaboration, improving productivity, and ensuring effective use of the Podio platform within an organization.

What are some typical challenges faced by Podio administrators, and how can they be addressed?

Podio administrators often face challenges such as managing complex app structures, ensuring user adoption, and integrating Podio with other business tools. Staying organized with clear naming conventions and documentation can help manage complexity. Encouraging user engagement through training and regular feedback sessions supports adoption, while leveraging available integrations and automation tools can streamline workflows. Collaborating closely with end-users and IT teams ensures the platform meets organizational needs and operates smoothly.

What are popular job titles related to Podio jobs in Florida?

For Podio jobs in Florida, the most frequently searched job titles are:

Infographic showing various Podio job openings in Florida as of August 2026, with employment types broken down into 76% Full Time, 13% Part Time, 3% Temporary, and 8% Contract. Highlights an 82% Physical, 9% Hybrid, and 9% Remote job distribution, with an average salary of $72,352 per year, or $34.8 per hour.

$15.25 - $20.75/hr

Full-time

Posted 19 days ago


Job description

POSITION: Customer Service Representative 

SUPERVISOR: Customer Service Supervisor 

STATUS: Non-Exempt 

SUMMARY 

The position duties include a wide range of activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders. 

SUPERVISION RECEIVED AND EXERCISED: 

Operates under the direct general supervision of a Supervisor. The Customer Service Representative exercises no supervision over other employees. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. 

  • Receive and respond accurately and professionally to customer inquiries/concerns received via telephone, email or office visit. 
  • Research and explore caller answers.
  • Identify and escalate unresolved inquiries to management. 
  • Accurately and thoroughly record all interactions in the PHA system of records; Elite and Podio.
  • Defuse and deescalate irate customers as to ensure great customer experience. 
  • Verify and update customer information in the PHA system of record, Elite.
  • Perform data entry into SharePoint, and PHA business system. 
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors 
  • Ensure regular attendance and punctuality. 
  • Obtain certification in Housing Choice Voucher Basics within 120 days of employment. 
  • Perform duties quickly & efficiently as it’s a fast-paced environment.
  • Take in/scan/upload documents onto PHA system.
  • Perform other duties as assigned.

DESIRED QUALIFICATIONS: 

  • High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred.
  • Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service, community service, customer service and/or call center environments. 
  • Ability to communicate effectively both orally and in writing is required (bilingual English/Spanish or English/Creole preferred).
  • Strong typing and computer skills with knowledge of Microsoft Office products is required. 
  • Strong organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.