Pnc Lockbox Jobs (NOW HIRING)

Cash & Investment Clerk
Full Time 16.89 - 16.89 (Hourly)
Benefits

• Join a company committed to making a positive impact in the community
• Receive a competitive salary
• Enjoy comprehensive medical, prescription, dental, and vision coverage
• Retirement eligible medical, prescription, health reimbursement account (HRA) subsidy, wellness and life insurance benefits
• Take advantage of 10 paid holidays annually - plus a floating holiday to celebrate your birthday
• Access supplemental benefits through Unum, including off-the-job accident, critical illness, short-term disability, whole life, and hospital indemnity insurance
• Participate in our wellness program, which includes free health screenings
• Use our Employee Assistance Program (EAP) for confidential support and resources
• Bi-State Development is an eligible employer for the Public Service Loan Forgiveness (PSLF) program, tuition reimbursement and student loan payment 401k match programs
• Get exclusive gym discounts at Club Fitness, The Edge Fitness Clubs, and OneLife Fitness at Ballpark Village
• Work out anytime at one of our nine onsite gyms, available 24/7
• Enjoy free MetroLink and MetroBus access
• Save with discounted cell phone plans
• Receive a tool and uniform allowance

Let us support your well-being and professional growth while making a difference!
Job Summary
The Cash and Investment Clerk is a Level III clerical role within the Passenger Revenue department responsible for the end-to-end administration of transit pass sales and financial reconciliation. Key duties include processing daily lockbox and credit card deposits, balancing bank reconciliations with PNC statements, and utilizing Oracle and Converge systems to manage vendor invoices and account updates. The position requires a detail-oriented individual capable of handling high-volume mailings, inventory stocking, and professional customer inquiries while maintaining accurate records under tight deadlines.
Job Responsibilities

• Prepare pass packages and mail-order pass for distribution.
• Verify pass receipts, checks and returned and passes for credit.
• Notify vendors of payment discrepancies.
• Balance bank reconciliations with vendor payments and PNC bank statement.
• Answer vendor and patron inquiries regarding passes.
• Process daily lockbox deposits
• Process daily phone in or Email and Credit Card Orders
• Write receipts to customers for Paratransit cards.
• Answer telephone.
• Dispose of unused passes in accordance with procedures.
• Maintain automated and manual filing systems.
• Use the Converge system to process credit card orders received by phone or email.
• Process pass orders received by phone or email.
• Daily, Weekly and Monthly mass mailings to existing vendors.
• Prepare envelopes and mailroom sheets for weekly and monthly mass mailings.
• Use Connect Suite e-Certify to generate customer list to print mailing labels and postage.
• Track and verify packages to destination and resend them if applicable.
• Prepare pass for delivery to Office Services.
• Stocking inventory of passes received from printing company.
• Process orders for consignment and bill to customers along with the invoices
• Perform auto invoice function in Oracle.
• Access Oracle to print invoice and then distribute to the vendor, with a copy to the supervisor.
• Assist with debt collection process.
• Maintain the receipt book and postage card received back in the mail.
• Update vendor accounts to increase or decrease the number of passes received.
• Update vendor contact information in Oracle.

Knowledge, Skills, and Abilities

• High School Diploma or Equivalent.
• Qualified typist.
• Ability to work with figures and details in the preparation of accurate reports.
• Knowledge of clerical methods and office practices and procedures.
• Demonstrated ability to use a calculator using the touch method.
• Proficient performance of standard office functions (typing, filing, reading computer printouts).
• Adaptability, cooperation, neatness and legible handwriting.
• Knowledge of telephone etiquette; pleasant telephone voice.
• Ability to establish and maintain effective working relations with other employees and public.
• Valid driver's license.
• Microcomputer application experience desirable.
• Knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
• Knowledge of Oracle Application.
• Knowledge of other computer applications (i.e. Converge, Connect Suite e-Certify, PNC portal, etc.)
• Ability to multi-task and be detailed oriented.
• Ability to work under pressure, time constraints and deadlines.
• Ability to work with public and in-house customers.

Compensation:
16.89 - 16.89 (Hourly)
Employment Type:
Full Time
Education:
High School Diploma or equivalent
NA
Work Hours:
7am 330pm
Equal Employment Opportunity (EEO)
Bi-State Development is proud to be an Equal Opportunity Employer.