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Players Club Supervisor Jobs (NOW HIRING)

188 Tejon Gaming Authority

Under the direction of the Marketing Operations Supervisors, solicits and identifies new gaming customers for the players card rewards program.   ESSENTIAL DUTIES & RESPONSIBILITIES * Generate new ...

Bally's

Shift Manager - Players Club

Lincoln, RI · On-site

$55 - $75/hr

Hiring, training, and developing staff of Players Club reps, Supervisors and Shift Manager. * Maintaining an accurate database of Players Club accounts. * Researching and resolving guest issues ...

Seminolehardrock

Under the direction of the Marketing Operations Supervisors,solicitsandidentifiesnew gaming ... Maintain up-to-date knowledge of player trackingsystem, promotions, events,entertainmentand general ...

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Players Club Supervisor information

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$29.5K

$50.7K

$73K

How much do players club supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for players club supervisor in the United States is $50,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a players club supervisor?

A Players Club Supervisor oversees the operations of a casino's players club, ensuring excellent customer service and efficient membership processes. They manage staff, handle customer inquiries, and monitor player rewards and promotions. Additionally, they track player activity to enhance guest engagement and retention. This role requires strong leadership, communication, and customer service skills to maintain a positive gaming experience.

What are the typical daily responsibilities of a players club supervisor?

As a Players Club Supervisor, your day-to-day duties will include overseeing Players Club staff, ensuring high-quality guest service, and addressing player inquiries or concerns. You will also be responsible for processing player rewards, handling promotional events, maintaining accurate records, and troubleshooting issues with player accounts or loyalty systems. Supervisors often collaborate with marketing and casino operations teams to coordinate promotions and gather feedback from guests. This role requires a hands-on, proactive approach and an ability to make quick decisions in a fast-paced casino environment.

What are the key skills and qualifications needed to thrive as a players club supervisor?

To thrive as a Players Club Supervisor, you need strong customer service, leadership abilities, and experience in hospitality or the gaming industry, often supported by a high school diploma or equivalent. Familiarity with casino management systems and player tracking software is essential, and certification in responsible gaming is sometimes preferred. Exceptional interpersonal skills, conflict resolution, and the ability to motivate a team set top candidates apart. These skills and qualifications are crucial for maintaining high guest satisfaction, ensuring smooth operations, and driving player engagement in a dynamic environment.

What does a players club supervisor do in a club?

A players club supervisor manages the loyalty program and VIP services for club members, ensuring excellent customer service and engagement. They oversee staff, handle member inquiries, and use customer management systems to track player activity and rewards. Strong communication skills and knowledge of casino or club operations are essential for this role.
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Players Club Supervisor jobs near you
Infographic showing various Players Club Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,695 per year, or $24.4 per hour.

Players Club Representative

Binion's Gambling Hall & Hotel

Las Vegas, NV • On-site

Full-time

Re-posted 16 days ago

Job description

Players Club Representative
Job Overview:
As a Club Binion’s Slot Club Representative, you must be flexible with the work schedule. You must be detail oriented, able to multi-task and type a minimum of 25 wpm. The overall responsibility of a Players Club Representative is to assist customers at Club Binion’s, the $1 Million Promotion, on the casino floor, and carry out any duties requested by Marketing.
It is imperative that you have the ability to speak, read and write the English language and have the ability to understand and carry out written procedures set forth by the Marketing Department. You must also have the basic skills to perform simple math.
Job Functions:
  • Must be able to stand and walk for a long duration. Sitting is not permitted behind Club Binion’s booth, at the $1 Million Promotion, or in the Casino.
· Acknowledge the guest by first using eye contact and then welcome them with a “Hello” as they approach Club Binion’s or the $1 Million Promotion area, or as you approach them on the Casino floor.
· Expected to carry out all job duties of a Slot Club Representative quickly and efficiently, which include, but are not limited to obtaining new member sign ups at the club and on the casino floor, explain in detail any promotions, carry out redemption and cash transactions, operating the $1 Million Promotion duties of staging the guests for photos and operating the camera and printer. Duties will also include handing out flyers at the air curtain.
· When time permits, assist in the storage area by putting merchandise away on the shelves, fold t-shirts, clean work area and everything else needed to maintain a clean and professional work environment. Job specifications require that you are able to lift 10 – 20 pounds, but must maintain safety at all times.
· Always be aware of the front counter at the club booth and assist guests as quickly as possible. On the Casino floor it is your responsibility to always be aware of any guest that may need assistance.
· Relieve other Slot Club Rep. positions as directed by your supervisor. You may also be asked to work special events occasionally.
· It is your duty to check the masterwork schedule for any changes. You must be flexible to work any shift if necessary.

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