ZipRecruiter

Log In

1

Players Club Supervisor Jobs (NOW HIRING)

Seminolehardrock

The Players Club Supervisor is responsible for oversees all of the Player's Club Leads and Representatives who solicits and identifies new gaming customers for the Players Club program. They also ...

Seminolehardrock

The Players Club Supervisor is responsible for oversees all of the Player's Club Leads and Representatives who solicits and identifies new gaming customers for the Players Club program. They also ...

next page

Showing results 1-20

All JobsSports and Recreation JobsCasino JobsPlayer Services Representative JobsPlayers Club Supervisor Jobs

Players Club Supervisor information

See salary details

$29.5K

$50.7K

$73K

How much do players club supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for players club supervisor in the United States is $50,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a players club supervisor?

A Players Club Supervisor oversees the operations of a casino's players club, ensuring excellent customer service and efficient membership processes. They manage staff, handle customer inquiries, and monitor player rewards and promotions. Additionally, they track player activity to enhance guest engagement and retention. This role requires strong leadership, communication, and customer service skills to maintain a positive gaming experience.

What are the typical daily responsibilities of a players club supervisor?

As a Players Club Supervisor, your day-to-day duties will include overseeing Players Club staff, ensuring high-quality guest service, and addressing player inquiries or concerns. You will also be responsible for processing player rewards, handling promotional events, maintaining accurate records, and troubleshooting issues with player accounts or loyalty systems. Supervisors often collaborate with marketing and casino operations teams to coordinate promotions and gather feedback from guests. This role requires a hands-on, proactive approach and an ability to make quick decisions in a fast-paced casino environment.

What are the key skills and qualifications needed to thrive as a players club supervisor?

To thrive as a Players Club Supervisor, you need strong customer service, leadership abilities, and experience in hospitality or the gaming industry, often supported by a high school diploma or equivalent. Familiarity with casino management systems and player tracking software is essential, and certification in responsible gaming is sometimes preferred. Exceptional interpersonal skills, conflict resolution, and the ability to motivate a team set top candidates apart. These skills and qualifications are crucial for maintaining high guest satisfaction, ensuring smooth operations, and driving player engagement in a dynamic environment.

What does a players club supervisor do in a club?

A players club supervisor manages the loyalty program and VIP services for club members, ensuring excellent customer service and engagement. They oversee staff, handle member inquiries, and use customer management systems to track player activity and rewards. Strong communication skills and knowledge of casino or club operations are essential for this role.
More about Players Club Supervisor jobs

What are the most commonly searched types of Players Club Supervisor jobs?

The most popular types of Players Club Supervisor jobs are:

What states have the most Players Club Supervisor jobs?

States with the most job openings for Players Club Supervisor jobs include:

What job categories do people searching Players Club Supervisor jobs look for?

The top searched job categories for Players Club Supervisor jobs are:

Players Club Supervisor jobs near you
Infographic showing various Players Club Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,695 per year, or $24.4 per hour.

Players Club Rep

Victory Casino Cruises

Cape Canaveral, FL • On-site

Full-time

Re-posted 28 days ago

Job description

Player Club Rep
Opens Players Club accounts, provides customers with information regarding the property and its amenities, greets buses, and actively markets and promotes current and upcoming property promotions and events. Develops guest loyalty, relationships and direct marketing programs
ESSENTIAL JOB FUNCTIONS:
• Serve as initial contact and key data entry clerk for Players Club database information
• Identify and gather information on valuable guests through observation, analysis, personal contact and service
• Develop guest loyalty, relationships and direct marketing programs
• Provide services to response to guest requirements
• Conduct informal surveys and queries
  • Greets customers as a representative of Victory Casino Cruises and provides information concerning casino programs and amenities, hotels and restaurants, and the Players Club program
  • Issues promotional amenities, redeems coupons, maintains accurate records in Players Club accounts and maintains inventory control records
  • Ensures accuracy of gaming patron data when accessing account information
  • Must project professionalism, and a consistently friendly and outgoing personality
  • Ensures Players Club area is clean and free of safety hazards
  • Resolves service problems according to established guidelines
  • Communicates and reports on guest feedback including specific guest issues and actions taken or suggested actions to resolve the guest issue
  • Provides superior and personalized guest service to all gaming patrons
  • Assists with Marketing events and promotions as needed
  • Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
  • Other duties as assigned by Lead Players Club Representative, Players Club Supervisor and/or Players Club Manager
  • No experience necessary

Victory Casino Cruises has a No Visible Tattoo Policy.
For this position you must be cleared of all arm, hand, face & neck tattoos.
You will be required to obtain a TWIC and MMC. Acceptable documents to obtain badging are Passport OR Government issued photo ID and certified copy of Birth Certificate. Supporting documents would be needed for a name change.

Apply