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Player Support Jobs in Texas (NOW HIRING)

ClubCorp

Player Development Professional

Kingwood, TX · On-site

$15 - $18/hr

... teams to support club operations. • Attend daily briefings and actively engage in required ... PGA Player Development workshop annually, starting October 1st and concluding by the end of ...

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All JobsPlayer Support JobsPlayer Support Jobs in Texas

Player Support information

See Texas salary details

$10

$17

$24

How much do player support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for player support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.

What is a player support?

A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.

What are the typical daily responsibilities of a player support specialist?

As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.

What are the key skills and qualifications needed to thrive in the player support position, and why are they important?

To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.

What does a player support agent do?

A player support agent assists gamers by resolving technical issues, answering questions, and providing guidance related to gameplay, accounts, or transactions. They often communicate via chat, email, or phone and use support tools to track and manage customer inquiries efficiently.

What are the most commonly searched types of Player Support jobs in Texas?

The most popular types of Player Support jobs in Texas are:

What are popular job titles related to Player Support jobs in Texas?

For Player Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Player Support jobs in Texas look for?

The top searched job categories for Player Support jobs in Texas are:

What cities in Texas are hiring for Player Support jobs?

Cities in Texas with the most Player Support job openings:

Player Support jobs near you
Infographic showing various Player Support job openings in Texas as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,028 per year, or $17.3 per hour.

PLAYER SERVICES ATTENDANT

Sam Houston Race Park

Houston, TX • On-site

Part-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Reports to: Guest Services ManagerPrimary Purpose: Operate Players' Lounge Service Desk

Responsibilities:

  • Provide friendly and knowledgeable customer service.
  • Sell betting carrels and manage seating map of Players' Lounge
  • Handle and resolve any customer needs or problems in Players' Lounge
  • Administer basic procedures for Park Rewards program
  • Turn televisions on and off; adjust channels as necessary
  • Sell programs and other racing related periodicals when required
  • Neatly and accurately complete inventory and till sheets.
  • Have a thorough knowledge and understanding of Park services, promotions and events.
  • Assist other department personnel as directed.
  • Keep work area clean and neat, Display products as directed.
  • Attend meetings and training sessions as scheduled.
BRING US YOUR BEST.

Education/Certification: High school diploma preferred.

Work Experience:

  • Training will be provided by department manager. 
  • Must possess good verbal communication skilfs with solid customer service orientation.
  • Cash handling and accurate math skills required.
  • Must be adaptable to a variety of specialized computer software applications.
  • Must be able to read, write and speak English language.
STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY13.00 per hourEmployment Type: PART_TIME

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