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Player Development Manager Jobs in Wilbraham, MA

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Player Development Manager information

See Wilbraham, MA salary details

$10.9K

$74.2K

$87.1K

How much do player development manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for player development manager in Wilbraham, MA is $74,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $79,200.00 per year, depending on experience, location, and employer.

What is a player development manager?

A Player Development Manager is a professional responsible for managing the growth and welfare of athletes, typically within sports organizations, casinos, or gaming establishments. In a sports context, they focus on enhancing player performance, supporting personal development, and providing guidance on career progression. In casinos, a Player Development Manager builds relationships with high-value guests, coordinates special events, and ensures exceptional customer service. Their role is crucial for both player satisfaction and organizational success, as they help maximize player engagement and loyalty.

What does a player development manager do?

As a player development manager, there are opportunities in technology, gaming, and athletics, but most positions involve working in a casino or other gaming facility. In a casino, your responsibilities include resolving guest issues quickly by communicating clearly with them, ensuring staff members solve the problem properly, and offering guests complimentary services within management guidelines. You execute and manage strategies designed to support the best experience for each guest including an incentive or reward program and special promotions to increase customer acquisition. Other duties include interviewing and training new employees, assigning work, and reviewing employee performance. Some positions also require you to plan and execute parties, promotions, and tournaments.

What are the typical challenges faced by a player development manager in building and maintaining client relationships?

As a Player Development Manager, one of the main challenges is consistently meeting the diverse needs and preferences of VIP clients while ensuring compliance with company policies and gaming regulations. Building trust and loyalty requires excellent communication and personalized service, which can be demanding given the fast-paced environment and high client expectations. Additionally, balancing administrative tasks with proactive outreach and event planning requires strong organizational skills. Collaborating with marketing, operations, and hospitality teams is also essential to deliver memorable experiences for guests.

What is the difference between Player Development Manager vs Coach?

AspectPlayer Development ManagerCoach
Required CredentialsRelevant sports management or related certifications, experience in player trainingCoaching certifications, sports-specific licenses, experience in training athletes
Work EnvironmentAdministrative, strategic planning, overseeing development programsOn-field or court training, direct athlete interaction
Employer & Industry UsageSports teams, academies, youth programsSports teams, schools, training facilities

While both roles focus on athlete growth, a Player Development Manager primarily handles strategic planning and program oversight, whereas a Coach works directly with athletes during training sessions. The roles often overlap but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a player development manager, and why are they important?

To thrive as a Player Development Manager, you need a deep understanding of player engagement strategies, customer relationship management, and typically a background in hospitality, gaming, or business. Familiarity with CRM software, casino management systems, and player tracking tools is essential. Strong interpersonal skills, persuasive communication, and the ability to build lasting relationships with clients set top performers apart. These abilities are crucial for driving player loyalty, maximizing revenue, and ensuring a superior guest experience in a competitive gaming environment.

What cities near Wilbraham, MA are hiring for Player Development Manager jobs?

Cities near Wilbraham, MA with the most Player Development Manager job openings:

Infographic showing various Player Development Manager job openings in Wilbraham, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,227 per year, or $35.7 per hour.

Events and Special Programs Manager

Wadsworth Atheneum Museum of Art

Hartford, CT • On-site

$57K - $62K/yr

Full-time

Re-posted 11 days ago


Job description

The Events and Special Programs Manager leads and facilitates the sequence of functions related to executing high quality events in support of The Wadsworth’s mission and strategic plan. This includes responsibility for executing the museum’s signature Development events such as the annual gala, Festival of Trees and Traditions and Fine Arts and Flowers, cultivation events, and external rentals.


ESSENTIAL RESPONSIBILITIES

  • Executes exceptional internal and external events that advance donor cultivation, stewardship, engagement, fundraising, and earned revenue goals.Stages major fundraising events like the annual gala, and upper-level members such as member previews, cultivation events, and corporate donor events.
  • Collaborates across departments to ensure seamless event execution, clear communication, proper calendaring, and an outstanding guest experience.
  • Works with staff and volunteers to secure event sponsors and donations as well as to obtain art and goods and services for the fundraising auction.
  • Generates leads for external rentals; prepare proposals and contracts and secure bookings consistent with the museum’s mission and operational capacity. Working with facilities and security management, ensures that event spaces are properly set up, clean and in proper working order, including safe ingress/egress of guests.
  • Oversees event logistics, budgets, contracts, vendor management, and payments while ensuring compliance with museum policies. Ensures contract negotiations and alignment with The Wadsworth’s policy.
  • Utilizing the Tessitura database, maintains accurate and complete records of contacts and communications and analyzes donor and prospect data to identify and qualify targets for participation and financial support.
  • Supports Development and Membership events and other special programs as assigned.
  • Perform other related duties as needed. Coordinates with caterer to ensure event details are communicated seamlessly through meetings, as well as updating and distributing event documents.


ORGANIZATIONAL RELATIONSHIPS
  • Reports to Director of Development.
  • Supervises assigned volunteers and outside vendors.
  • Interacts with internal and external stakeholders of the Museum.
  • Interacts with various levels of Staff, Visitors, Members, Volunteers, and Trustees.


REQUIREMENTS

Knowledge

  • Bachelor’s Degree: some graduate education preferred.
  • Minimum of 3-5 years’ successful experience in event management/planning preferably in a museum or arts environment.

Skills

  • Excellent interpersonal skills, as well as consensus-building skills for working with volunteer committees.
  • Highly organized, efficient, and strategically minded.
  • Excellent written and oral communication skills with a keen sense of attention to detail.
  • Excellent time management skills.Strong understanding of hospitality and customer service.
  • Strong collaborator and team player.
  • Proficiency in donor management software (Tessitura a plus) and Microsoft Office.

Abilities

  • Ability to work under pressure; confidence in the ability to convey information to major internal and external players.
  • Awareness of the unique setting of the museum for events and can appreciate the nuances required to have events in a place with irreplaceable items.
  • Must be flexible and willing to pivot when required.
  • Works independently with limited supervision.
  • Must understand and respect confidential nature of development work.